Terrible experience sadly. Ordered a kitchen installation with multiple delays, wrong item and delayed deliveries, poor installation and mistakes by subcontracted builders. Been waiting almost 1.5... Voir plus
L'entreprise a répondu
Kimpton Way, Unit 1, K2 Trade Park, Sutton Surrey, SM3 9QS, GB
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Terrible experience sadly. Ordered a kitchen installation with multiple delays, wrong item and delayed deliveries, poor installation and mistakes by subcontracted builders. Been waiting almost 1.5... Voir plus
L'entreprise a répondu
I am local to the Sutton Surrey store, and can honestly say I have never had a bad experience there. They will always help, asking me themselves, if they can’t they send me on the right direction... Voir plus
L'entreprise a répondu
I want to leave an excellent review for Tracy at Wickes Sutton. Her customer service was genuinely outstanding, she was patient, understanding, and extremely observant, and she made the whole experi... Voir plus
L'entreprise a répondu
Managed to get everything I needed to start a new job, my first as a self employed decorator. Was pointed in the right direction by one member of staff, who knew exactly where things were, makin... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Kimpton Way, Unit 1, K2 Trade Park, Sutton, Surrey, SM3 9QS, Royaume-Uni
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Rush is excellent. He helped me sorted my basket and patiently listened to my situation

Réponse de Wickes - Sutton
Very helpful and kind especially Ria and Amy

Réponse de Wickes - Sutton
I went to buy compost from your Sutton store. The cashier was very helpful and Oliver helped with taking compost to my car. Wonderful service thank you 🌞

Réponse de Wickes - Sutton
David was very helpful and was very cheerful

Réponse de Wickes - Sutton
I just want to say “I was shopping in your Sutton store today, and needed help,
So I walked over and asked a young man who’s name is Oliver, he was very helpful and friendly,
This young man is a credit and a good example to your company”.

Réponse de Wickes - Sutton
All staff were friendly, provided advice & guidance. The staff were very aware of customers if they looked lost & came to help to show you where to go in the store.
Such a great shopping experience.

Réponse de Wickes - Sutton
I visited the store this morning 22nd July and was looking for fencing. Website said there was stock so found a guy called David and he was so helpful he went out into the yard loaded everything onto a trolley and helped me to the counter. Top bloke!!!

Réponse de Wickes - Sutton
Staff I've found are excellent. Especially Skye who helped me today, she solved a tricky product question for me.
Patient, helpful & polite.
Store is well equipped with a good range of products.
Sutton store in particular, I rarely go anywhere else

Réponse de Wickes - Sutton
Very disappointed with my delivery. Part came fine but the main part of the order wasn’t available on my delivery date I put in. This caused untold problems for myself and when I complained to wickes their customer relations department came up with many excuses such as I hadn’t looked at the Ts and Cs which quite frankly is a joke . Wickes not for anymore

Réponse de Wickes - Sutton
I opened a trade account last week in the Sutton branch of Wickes.
They couldn’t have been more helpful particularly Skye who explained everything perfectly and sorted a delivery out without fuss.
Well done.

Réponse de Wickes - Sutton
Beautiful Kitchen Design by Angela
We recently worked with Angela to design our new kitchen, and the experience was fantastic from start to finish. Angela was friendly, professional, and incredibly helpful throughout the entire design process. She really took the time to understand our needs, preferences, and lifestyle, and created a layout that is both stylish and practical.
Her attention to detail and creative ideas helped us visualise a space that works perfectly for us. We are extremely happy with the design and can’t wait to see it come to life.

Réponse de Wickes - Sutton
Dave at Sutton branch was really helpful. Went out of his way to help me find everything. Great advice on fence panels and what else I needed for the project. Thank you

Réponse de Wickes - Sutton
Click and Collect from Wickes Sutton on 22/5/2025. Great service. Sirwan served me and even offered to load my items into my car. This was very handy after my recent surgery. Thank you Sirwan.

Réponse de Wickes - Sutton
Went into Sutton, London branch and was looking for something that online said was in stock. Wasn't off shelf but asked a very helpful young man called Zack, who was very polite and went off to find it for me. Eventually found it after I had left the shop and came out to find me in the car park. Couldn't have been more helpful ! Top class customer service

Réponse de Wickes - Sutton
Really great customer service and an employee called Keston was amazing.
Very spot on and overall great experience.

Réponse de Wickes - Sutton
Has a nice selection of items for household use. Was served by a guy named Zack who was outstanding in his service. Was highly enthusiastic in explaining options for our gardening needs and went out of the way to find them for us and help load on a trolley. Excellent attitude towards customer service. We need more Zacks who are proactive and helpful.

Réponse de Wickes - Sutton
Paul was awesome! Very helpful with recommendations and finding thing.

Réponse de Wickes - Sutton
This hardware shop is good.
I wanted to buy flooring for my house. Mr. Zack helped me to buy all the things. And helped me to load the flooring. Even though I forgot to get my discount. Mr Zack help me to get it . I recommend him if you want get a good service...

Réponse de Wickes - Sutton
Very good service from Angela who was drawing and planning for my kitchen , she is so friendly and helpful, I would recommended her to everyone. Thank you so much

Réponse de Wickes - Sutton
We recently visited to choose some paint for our house and were trying to match a specific colour. We were fortunate to be assisted by Paul, who was cheerful, approachable, and incredibly helpful. Thanks to his support, we were able to find the closest match to what we needed. His assistance made the process much easier and more enjoyable.

Réponse de Wickes - Sutton
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