Wickes - Wisbech Avis 

133
•
TrustScore 5 sur 5

4,8

Sandown Road, Wisbech Cambridgeshire, PE14 0SL, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

A huge thankyou to Ash at Wicks who very kindly donated some paint to Kinderley Community Primary School to decorate our newly extended Reception classroom. It looks wonderful and the children love t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Served by Oscar today! Helped with an odd and awkward and time consuming request, had no grumbles with helping, just cracked on and got me sorted! Thank you

L'entreprise a répondu

Noté 5 sur 5 étoiles

Went in looking for wall plugs for a project, Clive was very helpful and talked me through the different options available and what would be the most suitable. Everyone was very friendly especially Ha... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

First review of Wickes, Wisbech. Have shopped here several times before, always finding what I needed. Today I purchased 15 packs of wall tiles for an ensuite project,along with other building materia... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Quincaillerie
  2. aussi dans
  3. Magasin d'articles de salle de bains
  4. Magasin de matériel de cuisine
  5. Société d'énergie solaire

À propos de Wickes - Wisbech

Écrit par l'entreprise

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Coordonnées de contact

  • Sandown Road, Wisbech, Cambridgeshire, PE14 0SL, Royaume-Uni

  • +441945819415

4,8

Excellent

TrustScore 5 sur 5

133 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,8

Tous les avis

(133)

14 656 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Harvey was amazing helping us with…

Harvey was amazing helping us with getting the right paint. He was very thorough. Definitely coming back to Wickes Wisbech! Thank you Harvey!

20 mai 2025
Avis spontané
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Réponse de Wickes - Wisbech

Hi Alex, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Harvey in our store and that they provided you with useful advice. -AH

Noté 5 sur 5 étoiles

Great, Harvey a wonderful asset to the store

Dealt with Harvey yesterday when buying some items for tiling a bathroom.

Harvey was very knowledgeable and friendly and made the transaction easy.

Super impressed by the level of professionalism and care shown and would definitely recommend!

Thanks very much.

17 mai 2025
Avis spontané
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Réponse de Wickes - Wisbech

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Harvey in our store and that they provided you with useful advice. -AH

Noté 5 sur 5 étoiles

Proper legends

Proper legends

2 mai 2025
Avis spontané
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Réponse de Wickes - Wisbech

Hey Leah, thanks for your five-star review, and I'm glad you enjoyed the service in our Wisbech store! - Dylan

Noté 4 sur 5 étoiles

The staff Hannah was a Star

13 avril 2025
Avis spontané
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Réponse de Wickes - Wisbech

We're so glad to hear you had a positive experience with Hannah. We appreciate your kind words and will share your feedback with her.

Noté 5 sur 5 étoiles

Jaime was very helpful and made…

Jaime was very helpful and made shopping easy

28 mars 2025
Avis spontané
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Réponse de Wickes - Wisbech

Hey Aaron, thanks for your five-star review, and I'm glad you enjoyed the service from Jamie in our Wisbech store! - Dylan

Noté 5 sur 5 étoiles

Fantastic service from Jayne very…

Fantastic service from Jayne very helpful and knowledgeable. Highly recommend this store

28 mars 2025
Avis spontané
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Réponse de Wickes - Wisbech

Hey Alex, thanks for your five-star feedback, and I'm glad you enjoyed the service from Jayne in our Wisbech store! - Dylan

Noté 5 sur 5 étoiles

Great service

Visited for some plumbing items .
Was served by Jayne at the checkout .
She was friendly and efficient, a credit to Wickes .

20 mars 2025
Avis spontané
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Réponse de Wickes - Wisbech

Hey Andrew, thanks for your positive feedback, and I'm glad you enjoyed the service from Jayne! - Dylan

Noté 5 sur 5 étoiles

Customer service

Customer service from Clive was absolutely outstanding, friendly and very helpful

24 mars 2025
Avis spontané
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Réponse de Wickes - Wisbech

Hi Lee, Thank you for your five-star review. We're thrilled to hear that you had such a positive experience with our team member. - SF

Noté 4 sur 5 étoiles

Others can learn from Jayne

I popped in the other day and was served by Jayne who was a lovely refreshing difference in service I normally receive in store.
She was friendly and actually spoke to me as a customer.
There are other members of staff in this store who seem to think casually talking over the headset to other staff while serving is appropriate.
Please have Jayne teach your staff customer service pointers such as saying “hello, thank you and goodbye”

17 mars 2025
Avis spontané
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Réponse de Wickes - Wisbech

Hey Sarah, thanks for your amazing review, and I'm glad you enjoyed the service from Sarah in our Wisbech store! - Dylan

Noté 5 sur 5 étoiles

Good choice of products

Good choice of products. A very helpful, friendly young man - Clive - very patiently sorted out my inquiry about fitting new door furniture. He helped me with the appropriate fittings too. Many thanks.

15 mars 2025
Avis spontané
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Réponse de Wickes - Wisbech

Hey Jennifer, thanks for your amazing review, and I'm delighted that Clive in our Wisbech store was super helpful! - Dylan

Noté 5 sur 5 étoiles

Wasn't sure exactly what I was buying…

Wasn't sure exactly what I was buying but Hannah helped me find what I needed

4 mars 2025
Avis spontané
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Réponse de Wickes - Wisbech

Hi David, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Noté 5 sur 5 étoiles

I made a request for a home bathroom…

I made a request for a home bathroom survey only 4 days ago, since then the review has taken place, and options for us to consider have been available. The proposed work appears to be very satisfactory for us and an order was placed. Our contact Adam Poile has been extremely helpful and very knowledgeable.

3 mars 2025
Avis spontané
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Réponse de Wickes - Wisbech

Hey Peter, thanks for your amazing feedback, and I'm delighted that Adam has been really helpful during your bathroom project, enjoy your new space! - Dylan

Noté 1 sur 5 étoiles

Wickes, Wisbech - beware when parking!

Have been purchasing products from Wickes for many years and probably spent thousands during that time. I recently purchased some goods from Wickes Wisbech and left my car in their car park whilst I visited other stores nearby. 2weeks later I receive a parking fine from G24 for £100 for exceeding my parking time limit! To say I am disgusted at this practice is an understatement. Yes there are warning signs but who is looking for them when many are 10’ up in the air and it’s raining hard. Managers within the store aren’t interested as “it’s nothing to do with them it’s another company”. Pull the other one, taken from the G24 website;

We have worked closely with G24 for over 15 years and always found them to be a highly professional and customer centric company. The teams always go above and beyond to ensure our car parks are exceptionally managed from revenue generation to profit protection. Delivering great customer service, in-depth analytical data and providing a customer focused approach we would not hesitate to recommend G24!
Wickes

Just be careful if parking there otherwise your goods could cost more than you expected. I for one won’t be shopping there in the future.

28 novembre 2024
Avis spontané
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Réponse de Wickes - Wisbech

Hi, Michael. Thank you for taking the time to share your review with us. I'm sorry to see that you received a parking fine whilst shopping in store. I have sent you a request for more information, so I can look into this for you. Thank you again for your valuable feedback. - Scott H

Noté 5 sur 5 étoiles

We bought kitchen units with granite…

We bought kitchen units with granite worktops for a large kitchen. James was great & was able to answer any questions, he looked after us very well.

1 juin 2024
Avis spontané
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Réponse de Wickes - Wisbech

Hi Fredo,

Thank you for taking the time to share your positive experience with us, I'm glad to learn James was able to provide you with a Great service. - SF

Noté 5 sur 5 étoiles

Very helpful

Very helpful, very patient, helped me through the order, and a refund..

5 octobre 2024
Avis spontané
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Réponse de Wickes - Wisbech

Hi There, thanks for taking the time to share this feedback. RD

Noté 5 sur 5 étoiles

Rosie was very nice and polite

Rosie was very nice and polite. Offered trade account and some discount with that. Will be back

17 septembre 2024
Avis spontané
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Réponse de Wickes - Wisbech

Hi Andrej, Thank you for leaving a great review, we are happy to hear you had a wonderful experience with Rosie! - Sean

Noté 5 sur 5 étoiles

Warranty replacement PIR light

Hannah in the Wisbech store was most helpful in sorting a warranty replacement PIR light for me even though the old one was discontinued.

16 septembre 2024
Avis spontané
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Réponse de Wickes - Wisbech

Hi Keith, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with Hannah and how pleased you are with the service they provided in sorting your warranty replacement. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Noté 4 sur 5 étoiles

Friendly, helpful staff. Usually well stocked.

I use this Wickes every week for work materials. They usually always have what i need.
The staff are always welcoming and helpful when needed. Hannah usually serves me, she's always happy and easy to approach.
It would be handy if Wickes in general stocked more brands, Milwaukee for example. It's great that they're open until 8 unlike other building suppliers.

16 septembre 2024
Avis spontané
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Réponse de Wickes - Wisbech

Hi Tom, thanks for taking the time to share this feedback, we are pleased to hear that Hannah was on hand to help, and the team are always there when you need them, we appreciate you taking the time to let us know. RD

Noté 5 sur 5 étoiles

Called in today found everything I…

Called in today found everything I needed and was very pleased with the trade discount. Also jayne on the checkout very helpful and always polite as she always is.

16 septembre 2024
Avis spontané
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Réponse de Wickes - Wisbech

Hey Terry, thanks for your wonderful review and I'm delighted that you enjoyed the service in our Wisbech store! - Dylan

Noté 5 sur 5 étoiles

As a Property Developer I find Wickes…

As a property developer I find Wickes pricing sensible. The trade card gives a 10% discount and I don't have to haggle between multiple excuses builder merchants to get the best price.
The staff at Wisbech are always helpful and knowledgeable and upon reaching the til Jayne is there with a smiling face full of enthusiasm. She always asks if you found everything you needed before ringing up your purchases.

12 septembre 2024
Avis spontané
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Réponse de Wickes - Wisbech

Hey Stuart, thanks for your positive feedback, and I'm glad that you love the service in our Wisbech store! - Dylan

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