Wickes - Woking Avis 

162
TrustScore 4.5 sur 5

4,6

102 Inkerman Road, Knaphill, Woking Surrey, GU21 2WB, GB


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Lisez les avis des autres

Noté 1 sur 5 étoiles

Kitchens nightmare. While our design process was great with Lisa, the after service has been nothing but a disgrace. We purchased a kitchen and chose not to get an installer on the promise a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great and knowledgeable advice from Ken, and his design was spot on - really felt like he had listened to what we needed/wanted. Managed to accommodate everything - and even put in things we didn't k... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We were a little worried about speaking to someone about our new bathroom design, but we couldn't have been more wrong! Shruti our Wickes wizard listened carefully to establish what our expectations a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

2 bewildered customers were beautifully looked after by Ken at the Woking branch. He was endlessly patient in walking us through the project and his many years of experience shone. Also a mention to... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Quincaillerie
  2. Magasin d'articles de salle de bains
  3. Magasin de matériel de cuisine
  4. Société d'énergie solaire

À propos de Wickes - Woking

Écrit par l'entreprise

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Coordonnées de contact

  • 102 Inkerman Road, Knaphill, Woking, Surrey, GU21 2WB, Royaume-Uni

  • +441483489801

4,6

Excellent

TrustScore 4.5 sur 5

162 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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Comment cette entreprise utilise Trustpilot

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4,6

Tous les avis

(162)

14 067 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Today I ran out of Wickes own brand…

Today I ran out of Wickes own brand paint and Brian was so helpfull firstly checking stock not on display and then finding me an alternative! So helpfull, I’d like to thank him for his time expertise and attention to detail

2 août 2025
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Réponse de Wickes - Woking

Hey Carolyn, thanks for your five-star review, and I'm glad you enjoyed the service from Brian in our Woking store. - Dylan

Noté 5 sur 5 étoiles

Helpful advice

I needed to find a temporary solution to a problem in my garden at short notice. When I got to the store I was helped immediately by Jemma, she introduced me to Brian who helped me with what I needed and also helped me load up my car. Both were so polite and couldn’t do enough to help - really grateful for the excellent service!

16 juillet 2025
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Réponse de Wickes - Woking

Hi Nat, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Jemma and Brian in our store and that they provided you with useful advice. -AH

Noté 5 sur 5 étoiles

New Kitchen

After many years of deliberations we made the decision to redo our kitchen. So dutifully went to various places and eventually ended up in Wickes Woking.

We met Ken, his approach in helping us to find exactly what we wanted, was very efficient and his manner was both friendly and very professional. From our first meeting he understood our priorities and came with complementary solutions.

From design, fitting, through to aftercare Ken was always on hand and more than happy to help.

The kitchen arrived at the appointed time and the fitter we had was excellent, very thorough and again nothing was too much trouble.

In fact the whole team at Woking are brilliant. We had decided to a slight change to our order and Zoe helped us, with the same exemplary service.

After everything was done the kitchen looks amazing, and the quality of the product is also excellent. All in all I would say definitely pop into the Woking Wickes for your dream kitchen.

25 juin 2025
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Réponse de Wickes - Woking

We appreciate you taking the time to share your kitchen renovation experience with us. We're happy to hear that you found our Ken to be helpful and efficient, and that you are pleased with the quality of your new kitchen. It's wonderful knowing the installation went smoothly and that you love the final result.
- PP

Noté 5 sur 5 étoiles

Excellent service

Excellent service! Thank you Brian for guiding me…

25 juillet 2025
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Réponse de Wickes - Woking

Hey Sudha, thanks for your amazing review and I'm glad that Brian was able to help you out! - Dylan

Noté 5 sur 5 étoiles

I visited the Woking store on Saturday…

I visited the Woking store on Saturday and was really struggling with what I needed to buy for my project.
Fortunately I meet Brian. He took the time to advise me on the best products to buy. He is a great representative of your company
Thanks Brian.

19 juillet 2025
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Réponse de Wickes - Woking

We appreciate you sharing your experience at our Woking store. We're happy to hear that you received helpful advice for your project. It's great to know that Brian was a great help to you. -AK

Noté 5 sur 5 étoiles

Brian helped us pick everything we…

Brian helped us pick everything we needed for fitting our new door ! Thanks Brian great help .

19 juillet 2025
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Réponse de Wickes - Woking

Hi Shanice, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Brian and that they provided you with useful advice. -AH

Noté 5 sur 5 étoiles

Helpful staff

I was in touch with the Woking Wickes store about a community project and the store manager was so helpful in pointing me to the right products. We spoke by phone and email, and was altogether very helpful. Would recommend.

8 juillet 2025
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Réponse de Wickes - Woking

We appreciate you taking the time to share your positive experience with our Woking store. We're so glad the store manager was helpful in supporting your community project. TW

Noté 5 sur 5 étoiles

Brian patiently guided and helped me to…

Brian patiently guided and helped me to get everything I needed for a tricky order with total professionalism. Great to know the store has staff of this quality.

5 juillet 2025
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Réponse de Wickes - Woking

Hi Mark, We appreciate you taking the time to leave us such a fantastic review! We're happy to hear that Mark was helpful and that you enjoyed your experience. - LC

Noté 5 sur 5 étoiles

Extremely helpful Brian!

I was looking for a piece of thin wood for my daughter to practice for her Tap exam. Brian in the Woking store was just so helpful and went over and above expectations to help me find something suitable but at a very low cost! Thanks Brian!

27 juin 2025
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Réponse de Wickes - Woking

Hi Sarah, we're happy to hear that Brian was so helpful in finding the perfect, low-cost wood for your daughter's tap exam practice! We appreciate you taking the time to share your positive experience. - LC

Noté 5 sur 5 étoiles

Wickes Woking

Wickes Woking.
Great place to do shopping, nice and friendly staff. I been to buy some stuff and Brian was so nice, polite and helpful, I didn’t know exactly what I need just explained to him and he knew exactly and explained to me all the option what I should buy.
Very happy with all his help. Definitely I will recommend to friends and family.

26 juin 2025
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Réponse de Wickes - Woking

We appreciate you taking the time to leave your review of our Woking store. We're so glad to hear that Brian was helpful and polite during your visit where he assisted to get what you were looking for and explained over the different options on what to buy! We will be sure to pass on your kind words!
-AF

Noté 5 sur 5 étoiles

Brian and Jemma wee so helpful as I…

Brian and Jemma wee so helpful as I wanted some screws for my kitchen cupboard. They were too long and Brian very kindly cut them for me.

27 juin 2025
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Réponse de Wickes - Woking

We're happy to hear that you found Brian and Jemma to be so helpful and that they were able to assist you with your kitchen cupboard screws. Thank you for your positive feedback!
-AF

Noté 5 sur 5 étoiles

Thank you Rachel and her WONDERFUL colleague

I recently visited Wickes Woking and was pleased with the overall customer service, from the beginning of my shopping to the end. I was helped. Special thanks to Rachel and her colleague (sorry I forgot to ask for your name. Promise to ask for you next time i visit Wickes!) for their excellent customer service. Both were really helpful. I’d be happy to shop there again

21 juin 2025
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Réponse de Wickes - Woking

Hey Alfie, thanks for your five-star review, and I'm glad you enjoyed the service from Rachel in our Woking store! - Dylan

Noté 5 sur 5 étoiles

Good service @ Wickes Woking!

I had to make a fast visit to Wickes Woking to purchase a replacement hosepipe which I know very little about! Brian took me to the range of products and was very helpful in supporting my choice explaining the benefits of my final selection. Thanks Brian & also to Peter who was very patient with me at check out!

18 juin 2025
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Réponse de Wickes - Woking

Hey Sue, thanks for your five-star review, and I'm glad that Brian & Peter were able to help you out in our Woking store! - Dylan

Noté 5 sur 5 étoiles

Outstanding Service from Wickes

Outstanding Service from Wickes, Woking, and Oakley Developments
We engaged Wickes, Woking to obtain a quote for the replacement of our en-suite bathroom.
The process commenced with a visit to the store to schedule an appointment. Their designer, Zoe, conducted an initial site visit to draft preliminary plans and presented several layout options. Although I had a general idea of what I wanted, I was not entirely certain. Zoe diligently revised the designs until we finalized our requirements.

At the store, we selected our bathroom suite, accessories (including the all important electric toothbrush holder!), and the largest illuminated bathroom mirror available.
We also chose tiles, units, and work surfaces.
The installation was carried out by Oakley Developments, a Wickes-approved installer. The installation was scheduled to take approximately two weeks from start to finish.
Our installer demonstrated exceptional professionalism, maintaining a tidy workspace and managing the majority of the installation independently.
We encountered a minor issue with the shower due to an issue with the pump, which was promptly and efficiently resolved by Aqualisa.
Overall, I am highly impressed with the entire process from inception to completion with Wickes and Oakley Developments. I wholeheartedly recommend their services

3 juin 2025
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Réponse de Wickes - Woking

We're so glad to hear that you had such a positive experience with your bathroom renovation! It's great to know that the design process and installation met your expectations, and we appreciate your recommendation. TW

Noté 5 sur 5 étoiles

Extremely satisfied with the service…

Extremely satisfied with the service received especially from Jazmine and one of her colleagues. We came quite late, very close to the closing time but she was very kind and helpful along with her colleague as well they stayed overtime to help us with some mixed Dulux paint. Well done I'm very pleased with their service. 👍🏻

30 mai 2025
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Réponse de Wickes - Woking

Hi Martin, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Jazmine in our store and that they provided you with useful advice. -AH

Noté 5 sur 5 étoiles

Brian for President!

I honestly can’t recommend Brian at Wickes Woking enough. We were struggling to find a bath cover that was just right, and after giving up hope, Brian stepped in and found the perfect one for us. He was so patient, attentive, and genuinely cared about helping us get it right — it felt like talking to a friend who really wanted to see us happy.

He also took the time to help us pick the right paint, listening carefully to what we needed and offering honest advice. Throughout the whole process, he was kind, approachable, and really made us feel valued.

We need more Brians in the world — people who go the extra mile with a smile and real kindness. Thank you so much, Brian, for making our experience so positive. You’ve made a lasting impression!

31 mai 2025
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Réponse de Wickes - Woking

Hi Agnes, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Brian in our store and that they provided you with useful advice. -AH

Noté 5 sur 5 étoiles

Well organized shop

Well organized shop! Brian helped was great and very helpful

31 mai 2025
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Réponse de Wickes - Woking

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH

Noté 5 sur 5 étoiles

Brian was super helpfull to help me…

Brian was super helpfull to help me find stuff I needed!

31 mai 2025
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Réponse de Wickes - Woking

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Brian in our store and that they provided you with useful advice. -AH

Noté 5 sur 5 étoiles

Ales Sando is great salesman

9 mai 2025
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Réponse de Wickes - Woking

We are thrilled to hear that you had a positive experience with Ales. We appreciate your kind words and will share your feedback with him-GS

Noté 5 sur 5 étoiles

Good Value & Willing Help

I've had a tree stump ground out and I needed soil to fill the hole. 25 litre bags of Wickes Top Soil was good quality and did just what I wanted. However I couldn't handle getting the bags into my car but a very friendly and willing Alessandro did this for me and I would like to thank him once again.

13 mai 2025
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Réponse de Wickes - Woking

Hi Martin, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Alessandro in our store and that they provided you with useful advice. -AH

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