Wickes - Woking Avis 

163
TrustScore 4.5 sur 5

4,6

102 Inkerman Road, Knaphill, Woking Surrey, GU21 2WB, GB


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Lisez les avis des autres

Noté 1 sur 5 étoiles

Kitchens nightmare. While our design process was great with Lisa, the after service has been nothing but a disgrace. We purchased a kitchen and chose not to get an installer on the promise a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great and knowledgeable advice from Ken, and his design was spot on - really felt like he had listened to what we needed/wanted. Managed to accommodate everything - and even put in things we didn't k... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We were a little worried about speaking to someone about our new bathroom design, but we couldn't have been more wrong! Shruti our Wickes wizard listened carefully to establish what our expectations a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

2 bewildered customers were beautifully looked after by Ken at the Woking branch. He was endlessly patient in walking us through the project and his many years of experience shone. Also a mention to... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Quincaillerie
  2. Magasin d'articles de salle de bains
  3. Magasin de matériel de cuisine
  4. Société d'énergie solaire

À propos de Wickes - Woking

Écrit par l'entreprise

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Coordonnées de contact

  • 102 Inkerman Road, Knaphill, Woking, Surrey, GU21 2WB, Royaume-Uni

  • +441483489801

4,6

Excellent

TrustScore 4.5 sur 5

163 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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4,6

Tous les avis

(163)

14 161 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Kitchen

From my designer Nick Hedges to my Kitchen Fitter Julian, my new kitchen is exactly how I wanted it, all the space has been beautifully accounted for by Nick’s design and Julian with his experience and expertise was able to make suggestions to further enhance my kitchen. I would not hesitate to recommend Wickes at Woking or use them again.

6 décembre 2024
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Réponse de Wickes - Woking

Hi Michele, thank you for taking the time to leave your wonderful review. It seems like Nick and Julian done an amazing job designing and fitting your new kitchen. - SW

Noté 5 sur 5 étoiles

Thankyou Ken Scudder!

Having finally decided to get a completely new kitchen and after wandering blankly around the Wickes show room not knowing where to even start, we were lucky enough to bump into one of their design consultants Ken Scudder. He was actually just heading off to an appointment but took the time to take our details and get us booked in for a home visit that weekend. He was polite, punctual and incredibly helpful with great knowledge of the products but also an eye for detail and maximising space without sacrificing aesthetics. He had all the plans drawn up within a couple of days so we had 3D images, prices, timescales, everything you could ask for to take all the stress out of trying to even imagine how it will all go together. I really can’t recommend him enough to anybody thinking of doing the same. We really feel he went the extra mile to give us exactly what we are looking for in a professional but friendly and approachable way. Absolutely fantastic service!

26 novembre 2024
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Réponse de Wickes - Woking

Hi Mathew, Thank you for taking the time to leave your review. We're delighted to learn about your experience with Ken and how pleased you are with the service they provided. We do greatly appreciate this feedback and hope that you enjoy your new space. - FB

Noté 5 sur 5 étoiles

Having used the Woking Store for years…

Having used the Woking Store for years now I have to say I have always found the staff always so helpful and understanding.
I had a problem today and the manager of the branch and the staff made sure it was sorted for me with great customer service.
I have found that loads of the big companies no longer have good let alone great customer service anymore. With staff that are just working there as a job and have no care about what they do. But this is definitely not the case at the Woking branch the company should be very proud of their staff at Woking and a big thank you to all of them for making sure the problem was solved for me today. Thank you.Mr Loughman

9 décembre 2024
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Réponse de Wickes - Woking

Hi There, thanks for taking the time to share this feedback, we are pleased to hear that the team in Woking where able to sort your issue without any problem. We appreciate you taking the time to let us know. RD

Noté 5 sur 5 étoiles

New bathroom fitted

The expertise that our designer (Nick Hedges) had was fantastic. From the moment he viewed our old bathroom he helped us envision how we could modernize the space. He was easy to deal with and always responsive.
The company entrusted with our project was Oakley Home Improvements. I was really impressed with their workmanship. Bill was our fitter and he worked long hours to make sure the bathroom was in impeccable condition and ready for use. Everyday he came to work with a smile on his face and it was a pleasure to have him around.
Overall, I would happily recommend using Wicks service, from start to finish it made the whole process easy and stress free.

18 novembre 2024
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Réponse de Wickes - Woking

Hello Stu, thanks for your positive feedback, and I'm delighted that Nick in our Woking store and Bill the installer were amazing throughout your design and installation. It makes us proud you would recommend us, enjoy your new space! - Dylan

Noté 5 sur 5 étoiles

Brian at Woking branch went above and…

Brian at Woking branch went above and beyond to help me find what I needed for a project! Such a lovely and helpful man. A credit to the store!

5 décembre 2024
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Réponse de Wickes - Woking

Hi, Thank you for taking the time to leave your review. We're delighted to learn about your experience with Brian and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Noté 5 sur 5 étoiles

Great service in the showroom from all

Great service in the showroom from all. Shop is easy to find things and always tidy.

5 décembre 2024
Avis spontané
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Réponse de Wickes - Woking

Hello Emiley, thanks for your positive feedback, and I'm glad that you enjoyed the service in our Woking store! - Dylan

Noté 5 sur 5 étoiles

A great young man called Selorm

A great young man called Selorm, came to my rescue today. I needed a heavy bag of grout, which he took from the shelf and carried out to the car foe me.
Great service, and with a smile!

4 décembre 2024
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Réponse de Wickes - Woking

Hey Hilary, thanks for your five-star review, and I'm delighted you enjoyed the service from Selorm in our Woking store! - Dylan

Noté 5 sur 5 étoiles

Kitchen Planning…

Our experience with the kitchen planning service at Wickes Woking has been amazing. From the booking of the first appointment followed by a few follow up visits as we polished the design our designer, Nick Hedges, could not have been more helpful.
We would thoroughly recommend the kitchen planning service at this store.

25 novembre 2024
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Réponse de Wickes - Woking

Hi, Stephen. Thank you for taking the time to share your review with us. I'm really pleased to see that your design consultant, Nick, at our Wickes store in Woking, could not have been more helpful during your design process. Thank you again for your kind feedback. - Scott H

Noté 5 sur 5 étoiles

I’ve been dealing with Ken Scudder on a…

I’ve been dealing with Ken Scudder on a particular project and he’s been very helpful and accommodating throughout the project and I would would definitely recommend him and the wickes team to friends and colleagues.

21 novembre 2024
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Réponse de Wickes - Woking

Hi, Ben. Thank you for taking the time to share your review with us. I'm really pleased to see that, Ken, was very helpful and accommodating throughout your project. Thank you again for your kind feedback. - Scott H

Noté 5 sur 5 étoiles

Super helpful staff

The manager I met at first, Jamie, was incredibly helpful. I then had the please to interact with the store manager, James, and the operations manager, Paul. Everyone was very friendly, knowledgeable and professional.

24 novembre 2024
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Réponse de Wickes - Woking

Hi Thierry, thanks for taking the time to share this feedback, we are pleased to hear that Jamie and Paul provided you with a great service, we appreciate you taking the time to let us know. RD

Noté 5 sur 5 étoiles

Well designed and executed

Well designed and executed
Curtis via Matt ( Oakley improvement) was brilliant.
Zoe Hicks ( design consultant) vision and application of units was excellent.
Many thanks.

22 octobre 2024
Avis spontané
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Réponse de Wickes - Woking

Hi There, thanks for taking the time to share this feedback. RD

Noté 5 sur 5 étoiles

Thanks to Brian who helped me find my…

Thanks to Brian who helped me find my product even though it looked like he was dashing off on a break

12 novembre 2024
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Réponse de Wickes - Woking

Hey Bonita, thanks for your five-star review, and I'm glad that Brian was able to help you in our Woking store. - DB

Noté 5 sur 5 étoiles

Helpful and informative…

We were looking for conservatory information and advice and Paul in the Woking branch was super helpful; he gave us his opinion and answered all the questions we had with ease and experience. We managed to also pick up all the items we were looking for that day with everything in stock.

11 novembre 2024
Avis spontané
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Réponse de Wickes - Woking

Hello Hollie, thanks for your five-star feedback, and I'm glad that Paul in our Woking store was super helpful throughout your visit! - Dylan

Noté 5 sur 5 étoiles

Visited earlier this week looking for a…

Visited earlier this week looking for a particular light bulb. Mathew walked by me, stopped and asked if he could help. He was so helpful and polite and even tho they didn't have that particular bulb suggested where I might get one. It's nice to be in a shop that doesn't ignore you and a person puts themselves out to help you

3 novembre 2024
Avis spontané
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Réponse de Wickes - Woking

Hello Sue, thank you for your amazing feedback, and I'm happy to know that Matthew in our Woking store was really helpful and friendly when trying to source you the light bulb! - Dylan

Noté 5 sur 5 étoiles

Great Wickes service and value

Briillant service from the kitchen designers. Couldn't have been more helpful.
Bathroom to do next and I know where I'll come. Knowledgeable staff and excellent value for money especially with trade pro.

5 novembre 2024
Avis spontané
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Réponse de Wickes - Woking

Hey Simon and Dorota, thanks for your wonderful feedback, and I'm glad that you enjoyed the amazing service from the staff and designers in our Woking store! - Dylan

Noté 5 sur 5 étoiles

Amazing community supporters

This store has been absolutely amazing in supporting our school with renovation projects. They are always so helpful and friendly and we cannot thank them enough for their support. True local champions. Thank you particularly to James and Paul.

8 novembre 2024
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Réponse de Wickes - Woking

Hi Vikki, thanks for taking the time to share this feedback, we are pleased to hear that the team have been able to support, we appreciate you taking the time to let us know. RD

Noté 5 sur 5 étoiles

Had a hole in my pipe

Had a hole in my pipe! Brian recommended a gadget, a pipe repair clamp, it worked! Temp fix was great. Thanks Brian!!

6 novembre 2024
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Réponse de Wickes - Woking

Hi Jo, Thank you for taking the time to leave your review. We're delighted to learn about your experience with Brian and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Noté 5 sur 5 étoiles

Brian went above & beyond to help me…

Brian went above & beyond to help me find what I needed. He is a real asset to Wickes & showed that he had knowledge & excellent customer care.

5 novembre 2024
Avis spontané
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Réponse de Wickes - Woking

Hi There, thanks for taking the time to share this feedback. RD

Noté 5 sur 5 étoiles

Many thanks to Holly for help with my…

Many thanks to Holly for help with my account. She is polite, knowledgeable, helpful and super efficient.

5 novembre 2024
Avis spontané
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Réponse de Wickes - Woking

Hi Richard, Thank you for taking the time to leave your review. We're delighted to learn about your experience with Holly and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Noté 5 sur 5 étoiles

Thank you for designing my bathroom Lisa!

The whole project (new bathroom) from start to finish was absolutely perfect and the design consultant, Lisa Pike, was extremely professional and supportive. Looking forward to the next project, the kitchen!

18 juillet 2024
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Réponse de Wickes - Woking

Hi Trish, Thank you for taking the time to leave your review. We're delighted to learn about your experience with Lisa and how pleased you are with the services they provided. We greatly appreciate this feedback and hope that you enjoy your new space. - FB

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