Wickes - Woking Avis 

163
TrustScore 4.5 sur 5

4,6

102 Inkerman Road, Knaphill, Woking Surrey, GU21 2WB, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Kitchens nightmare. While our design process was great with Lisa, the after service has been nothing but a disgrace. We purchased a kitchen and chose not to get an installer on the promise a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great and knowledgeable advice from Ken, and his design was spot on - really felt like he had listened to what we needed/wanted. Managed to accommodate everything - and even put in things we didn't k... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We were a little worried about speaking to someone about our new bathroom design, but we couldn't have been more wrong! Shruti our Wickes wizard listened carefully to establish what our expectations a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

2 bewildered customers were beautifully looked after by Ken at the Woking branch. He was endlessly patient in walking us through the project and his many years of experience shone. Also a mention to... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Quincaillerie
  2. Magasin d'articles de salle de bains
  3. Magasin de matériel de cuisine
  4. Société d'énergie solaire

À propos de Wickes - Woking

Écrit par l'entreprise

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Coordonnées de contact

  • 102 Inkerman Road, Knaphill, Woking, Surrey, GU21 2WB, Royaume-Uni

  • +441483489801

4,6

Excellent

TrustScore 4.5 sur 5

163 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(163)

14 161 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Complete service from Wickes Woking and Lisa

We used Wickes Woking store for the design supply and fitting of a replacement ensuite shower room and downstairs cloakroom.
Overall we were very happy with the quality of work and impressed by their relatively immediate availability and speed of completion in two man weeks.
The fitters were competent, very polite and proactive to rectifying unforeseen problems and doing a few extras along the way.
Our experienced designer Lisa took care of most of our questions and was very resourceful in quickly procuring more specialist tiles which ran out towards the end of the job.
We would recommend them to anyone who wants to be hands off and needs customised guidance on what are their most suitable options without having to manage all the different aspects of such a project themselves.

6 janvier 2025
Avis spontané
Logo de Wickes - Woking

Réponse de Wickes - Woking

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Lisa in our store and that they provided you with useful advice. -AH

Noté 5 sur 5 étoiles

Very helpful staff

Very helpful staff!
Had loaded up my trolley with fencing products required for a job that day, unfortunately the Woking branch didn’t have the 1’ trellis I needed so l spoke to Brian one of the employees who checked the stock and even went to the warehouse to double-check in case.
He then checked the Guildford branch for me, they did have the amount I needed!
Brian then kindly took my loaded up trolley full of all the other items I needed and placed them in the warehouse for me until I returned about 30 minutes later.
On my return, as soon as he saw me he stopped what he was doing and went and retrieved the loaded trolley so I was in and out the store asap and off to the job!. Top man👍🏻

21 février 2025
Avis spontané
Logo de Wickes - Woking

Réponse de Wickes - Woking

Hey Simon, thanks for your five-star review, and I'm delighted you loved the service in our Woking store from Brian! - Dylan

Noté 5 sur 5 étoiles

Great customer service

Great customer service. Brian was very helpful. Thank you!

8 février 2025
Avis spontané
Logo de Wickes - Woking

Réponse de Wickes - Woking

Hey Alina, thank you for your five-star review, and I'm glad you enjoyed the service from Brian in our Woking store! - Dylan

Noté 5 sur 5 étoiles

Brian at the Woking Branch - excellent

Brian at the Woking branch was super helpful. He knew where to find everything (pvc window trims and glue) and even gave us some of his own DIY tips for a better finish. Thanks Brian!

8 février 2025
Avis spontané
Logo de Wickes - Woking

Réponse de Wickes - Woking

Hi Polly, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Noté 5 sur 5 étoiles

Popped in for a part but not available. Got advice of alternative solution

Popped in to find a part for a wooden bed that I was trying to fix. Brian was extremely helpful and although wickes didn’t have the part, he came up with a solution to my problem. Bed fixed and I’m happy

4 février 2025
Avis spontané
Logo de Wickes - Woking

Réponse de Wickes - Woking

Hi Colleen, We're delighted to hear about your positive experience at our store. It's wonderful to know that Brian was able to assist you in finding a solution to your problem. We appreciate your kind words and are glad that you were able to fix your bed. - SF

Noté 5 sur 5 étoiles

Wonderful Woking experience

I just had an amazing experience at the Woking Wickes all thanks to the lovely team member there, a chap called Brian.
I had an DIY issue and had not much clue how to solve it. He spent the time to look at the photos and understand the problem and then went about thinking about all the ways I could fix it. He bothered to take the time to think about the pros and cons and offer some very well thought out ideas, and not just one, he kept re-thinking it until we were both happy with his franky, brilliant suggestion… now to hope my DIY skills are up to it.

Thanks Brian. What a great ambassador you are for Wickes.

4 février 2025
Avis spontané
Logo de Wickes - Woking

Réponse de Wickes - Woking

Hi Lucy, Thank you for taking the time to leave your review. We're delighted to learn about your experience with Brian and the service they provided you. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Noté 5 sur 5 étoiles

I needed a lot of help and Gemma helped…

I needed a lot of help and Gemma helped me followed by Alex and Brian through the process of finding, getting the right products to suit my needs and helping load the car. Thank you and so glad to use Wickes.

29 janvier 2025
Avis spontané
Logo de Wickes - Woking

Réponse de Wickes - Woking

Hi Frankie, thanks for taking the time to share this feedback, we are pleased to hear that Gemma and Alex where able to help you get the right products for the job, we appreciate you taking the time to let us know. RD

Noté 5 sur 5 étoiles

Great service from Ben at Wickes, Woking!

I needed assistance with finding locks and hinges for 14 internal doors and Ben helped with this task. It was complicated because of the large task and some doors were different sizes and some had locks and some didn't. Ben was so helpful with technical knowledgeable regarding the locks and the placing of them on the different size doors. He was patient and meticulous ensuring all the pieces of ironmongery were obtained. Excellent service and much appreciated!

25 janvier 2025
Avis spontané
Logo de Wickes - Woking

Réponse de Wickes - Woking

Hello Ochuko, thanks for your five-star review, and I'm glad that you enjoyed the service from Ben in our Woking store! - Dylan

Noté 5 sur 5 étoiles

Brian from Woking was a great help.

Brian from Woking was a great help.
Above and beyond.

15 janvier 2025
Avis spontané
Logo de Wickes - Woking

Réponse de Wickes - Woking

Hi Joseph, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Brian in our store and that they provided you with useful advice. -AH

Noté 5 sur 5 étoiles

Toby and Jamie were amazing at trying…

Toby and Jamie were amazing at trying to help me choose paint. They went over and above to provide me with colour options.

12 janvier 2025
Avis spontané
Logo de Wickes - Woking

Réponse de Wickes - Woking

Hi There, thanks for taking the time to share this feedback, we are pleased to hear that Toby and Jamie were able to help you choose paint, we appreciate you taking the time to let us know. RD

Noté 5 sur 5 étoiles

Excellent customer service thank you…

Excellent customer service thank you for guiding me through my paint buying. Toby was extremely helpful

12 janvier 2025
Avis spontané
Logo de Wickes - Woking

Réponse de Wickes - Woking

Hello Katie, thanks for your five-star feedback, and I'm delighted Toby was able to help you with buying paint in our Woking store! - Dylan

Noté 5 sur 5 étoiles

Brian is always very helpful giving…

Brian is always very helpful giving good advice

7 janvier 2025
Avis spontané
Logo de Wickes - Woking

Réponse de Wickes - Woking

Hi, Thank you for taking the time to leave your review. We're delighted to learn about your experience with Brian and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Noté 5 sur 5 étoiles

Great designs, fab products

Wickes have been great in designing my new kitchen and bathroom. Nick the designer has been patient, listened and accommodated all our requirements. He has made site visits and drawn up designs quickly and talked us through every aspect

20 décembre 2024
Avis spontané
Logo de Wickes - Woking

Réponse de Wickes - Woking

Hi Monica , Thank you for taking the time to leave your review. We're delighted to learn about your experience with Nick and how pleased you are with the service they provided. We do greatly appreciate this feedback and hope that you enjoy your new space. - FB

Noté 5 sur 5 étoiles

Utility room

We had our utility room designed by Nick. He was exceptional! Really helpful and knowledgeable. He designed a room way above our expectations and nothing was too much trouble. Highly recommend!

28 décembre 2024
Avis spontané
Logo de Wickes - Woking

Réponse de Wickes - Woking

Hi Sue Ruby,

Thank you for taking the time to share your positive experience with us, I'm glad to learn Nick was able to provide you with an excellent service. - SF

Noté 5 sur 5 étoiles

Polite staff

Found this store very helpful I was asked by two members of staff if I was okay finding what I was looking for (as I haven’t been to this particular store before).
Very helpful store was well layed out and I found exactly what I was looking for (with the
help of a polite young man)

17 décembre 2024
Avis spontané
Logo de Wickes - Woking

Réponse de Wickes - Woking

Hi, Lora. Thank you for taking the time to share your review with us. I'm happy to see that you found our staff to be helpful during your visit. Thank you again for your kind feedback. - Scott H

Noté 5 sur 5 étoiles

So helpful

Walked into Wickes Woking branch today with a list given to me from my builder, I didn’t have a clue where to start looking for any of the stuff he had listed. However I was extremely grateful when I was approached by Gary who asked me if I needed some help, after showing him my list he not only took my trolley and loaded all the items I needed, he also put everything into my car. Thank You

18 décembre 2024
Avis spontané
Logo de Wickes - Woking

Réponse de Wickes - Woking

Hi Denise, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Noté 5 sur 5 étoiles

Great customer service and help from…

Great customer service and help from Jamie, who helped me when I was looking for paint. He is a credit to the store,very polite and willing to help.

5 décembre 2024
Avis spontané
Logo de Wickes - Woking

Réponse de Wickes - Woking

Hi Jacqueline, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Noté 5 sur 5 étoiles

Lovely store

Lovely store, great manager james always has a smile on his face and happy to help!

16 décembre 2024
Avis spontané
Logo de Wickes - Woking

Réponse de Wickes - Woking

Hi Chelsea, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are using our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Noté 5 sur 5 étoiles

Toilet seat

Went in to buy a toilet seat i didnt know which one i needed and a lovely man called jamie helped me with the correct one. Was poilte and very friendly will visit again!

12 novembre 2024
Avis spontané
Logo de Wickes - Woking

Réponse de Wickes - Woking

Hi CJ, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Noté 5 sur 5 étoiles

Wickes in Woking is my go to for pretty…

Wickes in Woking is my go to for pretty much everything DIY. It’s well stocked the click and collect works really well and the staff are really friendly and helpful.

The amount of professional tradesmen buying from there shows the Wickes know their stuff!

17 décembre 2024
Avis spontané
Logo de Wickes - Woking

Réponse de Wickes - Woking

Hi Jim, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus