Kitchens nightmare. While our design process was great with Lisa, the after service has been nothing but a disgrace. We purchased a kitchen and chose not to get an installer on the promise a... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement102 Inkerman Road, Knaphill, Woking Surrey, GU21 2WB, GB
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Lisez les avis des autres
Great and knowledgeable advice from Ken, and his design was spot on - really felt like he had listened to what we needed/wanted. Managed to accommodate everything - and even put in things we didn't k... Voir plus
L'entreprise a répondu
We were a little worried about speaking to someone about our new bathroom design, but we couldn't have been more wrong! Shruti our Wickes wizard listened carefully to establish what our expectations a... Voir plus
L'entreprise a répondu
2 bewildered customers were beautifully looked after by Ken at the Woking branch. He was endlessly patient in walking us through the project and his many years of experience shone. Also a mention to... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Quincaillerie
- Magasin d'articles de salle de bains
- Magasin de matériel de cuisine
- Société d'énergie solaire
À propos de Wickes - Woking
Écrit par l'entreprise
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Coordonnées de contact
102 Inkerman Road, Knaphill, Woking, Surrey, GU21 2WB, Royaume-Uni
- +441483489801
4,6
Excellent
163 avis
Demande des avis aux clients
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Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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I used the wickes in Woking and Bryan…
I used the wickes in Woking and Bryan was very helpful, he went above and beyond to make sure I had the right equipment I needed.
3 avril 2025
Avis spontané
Réponse de Wickes - Woking
We're thrilled to hear about your positive experience at our Woking store. It's wonderful to know that Bryan provided such excellent service and went the extra mile to ensure you had the right equipment. We appreciate your kind words and will share your feedback with the team.
-AF
Brian was very helpful!
Brian was very helpful in identifying the parts we needed to install our new faucet.
5 avril 2025
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Réponse de Wickes - Woking
We're delighted to hear you had a positive experience with Brian. His expertise and helpfulness are appreciated. - AF
d at woking by a very nice guy…
Was served at woking by a very nice guy name of Brian got me exactly what I was looking for very polite and the young lady who was with him credit to wickes.
27 mars 2025
Avis spontané
Réponse de Wickes - Woking
Hi Paul, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Brain in our store and that they provided you with useful advice. -AH
Amazing new kitchen and first class service
I used the Woking branch and dealt with Ken Scudder. From the initial consultation to the design, fitting and finish, Ken gave first customer service with the personal touch. He is truly an asset to Wickes. Ed Heatley was the kitchen fitter and he and his team were amazing. They went the extra mile and looked after me and respected my home. I couldn’t have wished for a better process of having a new kitchen. Even the aftercare has been excellent - thank you Wickes and your first team!
2 avril 2025
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Réponse de Wickes - Woking
Thank you for your kind words and for taking the time to share your experience. We are thrilled to hear that you had such a positive experience with our Woking branch and that you were so impressed with the service you received from Ken and Ed. It's wonderful to know that our team went above and beyond to ensure your satisfaction. We are proud to have such dedicated employees who are committed to providing exceptional customer service. We hope you enjoy your new kitchen for many years to come. - AF
Helpful staff
I was helped out by Brian who found what I was looking for very quickly.
1 avril 2025
Avis spontané
Réponse de Wickes - Woking
Hey Tony, thanks for your five-star review, and I'm glad you enjoyed the service in our Woking store! - Dylan
Top marks for Jemma at Wickes Woking
Top marks for Jemma at Wickes Woking! Super customer service when I required 4 sacks of 10mm Gravel and there were none left on display. Despite their outside store stock being blocked by a delivery that morning she arranged for a colleague to get the 4 sacks I needed rather than wait until they could restock. Thank you Jemma - you were a star.
1 avril 2025
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Réponse de Wickes - Woking
Hey Jeremy, thanks for your five-star review, and I'm glad you enjoyed the service in our Woking store from Gemma! - Dylan
Shruti Tripati, consultant designer…
The input of the consultant bathroom designer for Wickes, Shruti Tripathi, made our experience very much more pleasant than it might have been. Mainly by her very friendly, helpful, patient assistance. She made the problems manageable
and put in extra effort on our behalf. I would definitely recommend her.
8 mars 2025
Avis spontané
Réponse de Wickes - Woking
Hi Pat, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH
Great experience!! I went today and Brian was a great help…
I went today and Brian was a great help at usual. He is always friendly and very helpful .
28 mars 2025
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Réponse de Wickes - Woking
Hey Monika, thanks for your five-star review, and I'm glad you enjoyed the service in our Woking store! - Dylan
Excellent service at Woking with…
Alesandro, even carried product to my car. Thank you.
24 mars 2025
Avis spontané
Réponse de Wickes - Woking
Hey Linda, thanks for your five-star review, and I'm glad you enjoyed the service from Alesandro in our Woking store! - Dylan
Friendly staff
Went today and got served by jasmine on tills, absolutely lovely girl very helpful
21 mars 2025
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Réponse de Wickes - Woking
Thank you for your kind words! We're so glad you had a positive experience and that Jasmine was able to help you. - SW
Helped to find what I wanted by Brian…
Helped to find what I wanted by Brian today.
20 mars 2025
Avis spontané
Réponse de Wickes - Woking
Hey Colin, thanks for your five-star review, and I'm glad you enjoyed the service from Colin in our Woking store! - Dylan
With Brian's help I got exactly the…
With Brian's help I got exactly the right bolts to replace a broken handle on my mower.
19 mars 2025
Avis spontané
Réponse de Wickes - Woking
Hey Paul, thanks for your five-star review, and I'm glad you enjoyed the service from Brian in our Woking store! - Dylan
Our experience was great today
Our experience was great today. We needed help and Brian was there for us! He was extremely helpful, very pleasant and nothing was too much trouble.
11 mars 2025
Avis spontané
Réponse de Wickes - Woking
We're so glad to hear you had a great experience! It's wonderful to know that Brian was able to provide you with the help you needed. - SW
I’d like to give a big shoutout to…
I’d like to give a big shoutout to Brian at Wickes Woking for his outstanding customer service! He was incredibly helpful, knowledgeable, and genuinely friendly. His expertise about the products in the store made my shopping experience so much easier. It’s rare to come across someone so dedicated and willing to go the extra mile to help customers. Thanks for your great service.
7 mars 2025
Avis spontané
Réponse de Wickes - Woking
Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Brian in our store and that they provided you with useful advice. -AH
Réponse de Wickes - Woking
Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH
Knowledgeable Staff
Brian was very helpful and knowledgeable about the products we were seeking.
7 mars 2025
Avis spontané
Réponse de Wickes - Woking
Hi Maria, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH
Réponse de Wickes - Woking
Hey Rebecca, thanks for your valuable feedback and I'm glad you enjoyed the service from Brian in our Woking store! - Dylan
Brian was fabulous today
Brian was fabulous today - helped me find what I needed and carried everything to the car for me!
Cracking service - thank you Brian and Wickes in Woking!!
7 mars 2025
Avis spontané
Réponse de Wickes - Woking
Hey Rachael, thanks for your five-star review, and I'm glad you enjoyed the service from Brian in our Woking store. - Dylan
Was helped today by Brian,he was so…
Was helped today by Brian,he was so friendly and helpful,I was totally confused with what I needed to buy. I'd give him 10 stars if I could.
6 mars 2025
Avis spontané
Réponse de Wickes - Woking
Hey Anna, thanks for your five-star feedback, and I'm glad that you enjoyed the service from Brian in our Woking store! - Dylan
Totally stress free experience
Great and knowledgeable advice from Ken, and his design was spot on - really felt like he had listened to what we needed/wanted. Managed to accommodate everything - and even put in things we didn't know we wanted! Quick turnaround, tradesmen were excellent - Oakley Home Improvements. Work done to a great standard, quickly and it was a totally stress free experience - cannot recommend enough!
27 février 2025
Avis spontané
Réponse de Wickes - Woking
Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Ken in our store and that they provided you with useful advice. -AH
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