HEASANDFORD CAR SALES Avis 

89
TrustScore 2.5 sur 5

2,3

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Lisez les avis des autres

Noté 1 sur 5 étoiles

I was told the car would come with a new MOT. it didnt. I was then told by Maz that he would cover the costs of the MOT and any work required for it to pass. The MOT showed the car Id just bought from... Voir plus

Noté 1 sur 5 étoiles

DO NOT BUY!! They state free delivery and then ONCE YOU'VE PAID, contact you saying their delivery truck isn't working and ask you to pay a delivery fee for another company. The vehicles th... Voir plus

Noté 5 sur 5 étoiles

Widowhillcars helped me secure a quality second hand car for my parents who didn’t want to spend the earth and had a vehicle which was not cost effective to re test. They were professional and extreme... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Don’t bother I looked at reviews took a chance. The good ones are obviously fake From the minute I payed and promised delivery next day then over a week story after story to the... Voir plus


Coordonnées de contact

2,3

Bas

TrustScore 2.5 sur 5

89 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 4 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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2,3

Tous les avis

(89)

29 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

DO NOT BUY FROM THIS COMPANY END OF GOT…

DO NOT BUY FROM THIS COMPANY END OF GOT MY MONDEO ESTATE TOLD HIM BULB OUT BEFORE I GOT IF WAS NOT PUT RIGHT I CHANGED IT MY SELF FUEL GADGE READS WRONG SOME TIMES EMPTY SOME TIMES FULL THAT THE SENDER A LOT OF MONEY TO REPLACE MOT SAYS 12 MONTHS I GOT 6 MONTHS WARRANTY EVOLUTION SAY WIDOW ARE NOT REGISTERED WITH THEM GOD KWOWS IF I PUT IT IN FOR MOT HOW MANY FAILS IT WOULD GET DO NOT BUY FROM THIS SCAM COMPANY I NOW HAVE TRADING STANDARDS INVOLVED TO GET MY FULL REFUND BACK

18 avril 2025
Avis spontané
Noté 1 sur 5 étoiles

Do not use!

I went with my girlfriend to purchase a car. Car has many faults and widow hill cars have done nothing to resolve the issue, but have instead sabotaged any opportunity to resolve or fix the issues. They sell broken cars to make it seem as if you’ve received a good deal.

13 avril 2025
Avis spontané
Noté 1 sur 5 étoiles

I wish I could give zero stars

I wish I could give zero stars. I am absolutely disgusted with the service my friend has received from widow hill cars They completely messed her around from the start. she bought a car for £1975, and it's been nothing but problems. They sold her a car with loads of issues, and to top it off, they purposely didn’t put her on the warranty until days after the purchase, so she couldn’t claim anything back. The cost to fix the car was £900, and it would take weeks to fix!

To make matters worse, they've been incredibly unhelpful. They blocked her number, her dad's number, and her mum's number. When she finally got through (on my phone), they had the audacity to say it wasn’t "their problem anymore," and this was less than 24 hours after she bought the car!

Do not buy from this dealership. They are dishonest and provide terrible customer service. They clearly don't care about their customers once they have their money. Avoid at all costs!

7 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

Truly satisfied and would highly…

Truly satisfied and would highly recommend this garage Mr. Maz was very helpful in clarifying all my doubts. He was very professional , thoroughly guided us on selection of the vehicle and was very friendly in allowing us for test drive. Highly recommended

7 avril 2025
Avis spontané
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Réponse de HEASANDFORD CAR SALES

Thank you for your kind review Sambath, We are glad you enjoyed your experience and thank you again for choosing us. Regards, WH CARS

Noté 5 sur 5 étoiles

Bought a car recently

Bought a car recently! Top service, top quality cars, salesmen were amazing! 100% recommended.

15 mars 2025
Avis spontané
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Réponse de HEASANDFORD CAR SALES

Thank you for your kind review atif, We are glad you enjoyed your experience and thank you again for choosing us. Regards, WH CARS

Noté 5 sur 5 étoiles

Very good experience overall.

Very good experience overall.

I bought a Hyaundi i30 which had no major problems only broken interior parts which they offered to pay for and did under the warranty, I have had the car for over a month and it still runs perfectly.

When buying the car I was offered free fuel and a free MOT. The salesman followed through with all of his promises.

My only negative would be that when on the website you cannot filter out reserved cars, this makes it longer to search for a car you want.

22 mars 2025
Avis spontané
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Réponse de HEASANDFORD CAR SALES

Thank you for your kind review Josh, We are glad you enjoyed your experience and thank you again for choosing us. Regards, WH CARS

Noté 5 sur 5 étoiles

Best Car Buying Experience – Exceptional Service!

I had the pleasure of purchasing my car recently, and I can confidently say it was the best experience I’ve ever had at a dealership. The staff was incredibly professional, friendly, and attentive throughout the entire process. They made sure I was comfortable, informed, and never pressured at any point.

The level of customer service exceeded my expectations. They handled everything efficiently and made the whole process quick and easy. I drove away in my new car feeling confident and completely satisfied. If you’re looking for top-notch service and a seamless car buying experience, this is the place to go!

15 mars 2025
Avis spontané
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Réponse de HEASANDFORD CAR SALES

Thank you for your kind review Shabana Hussain, We are glad you enjoyed your experience and thank you again for choosing us. Regards, WH CARS

Noté 5 sur 5 étoiles

Great service

Great service, no pressure selling, just information asked for. Trusting with teat drives, therefore trustworthy in my eyes. Delivered when they said they would and even helped out after with a small issue. Great service overall.

15 mars 2025
Avis spontané
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Réponse de HEASANDFORD CAR SALES

Thank you for your kind review Tanya, We are glad you enjoyed your experience and thank you again for choosing us. Regards, WH CARS

Noté 5 sur 5 étoiles

We have purchased our car today

We have purchased our car today! The transaction from viewing to collecting was smooth and easy communication from the manager.
The car came valeted and drove fine 40 miles back home! Thanks!

18 mars 2025
Avis spontané
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Réponse de HEASANDFORD CAR SALES

Thank you for your kind review Jayme, We are glad you enjoyed your experience and thank you again for choosing us. Regards, WH CARS

Noté 1 sur 5 étoiles

You certainly do have me on your system…

You certainly do have me on your system I am more than happy to upload the invoice you sent that I duly paid on the day the my name is Heather Jones and not joned as it appears on the review the vehicle was purchased off car gurus and delivered on the 3rd of March -I find it rather disturbing that every bad review you receive you suddenly cant find them on your system Under the Consumer Rights Act 2015, this car should be of a satisfactory quality, fit for purpose and as described. My rights have been breached because the car you sold me is faulty/doesn’t match the description. I would like you to put this right by giving me a refund/repairing the car at your cost.” please find info above - the vehicle certainly did not arrive at my address in this condition

18 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Very good service as well as support

I have bought a car 8months ago and exchanged my old one with a fair price. I am very satisfied with the service and support.

24 juin 2024
Avis spontané
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Réponse de HEASANDFORD CAR SALES

Thank you for your kind review Jibin, We are glad you enjoyed your experience and thank you again for choosing us. Regards, WH CARS

Noté 1 sur 5 étoiles

No mot no warranty no communication

So I purchased a car from this company about 1 month ago maybe 6eeeks it is Supposed to have 12 month mot and 6 month warranty. It had only 4 month mot and there are some issues with coolant leak, exhaust, and cam chain. When I contact them about this that have ignored it. I have contacted on a different number of mine about viewing a car and they responded to that number and not about the message regarding faults. proof will be attached. If things get resolved this review will be removed. Also stated there was a lot of service history and I have none not 1 stamp. My opinion they are cowboys.

18 mars 2025
Avis spontané
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Réponse de HEASANDFORD CAR SALES

Hi James, we are sorry to read your review as this is certainly not reflective of the service we strive to offer as we sell 60-70 cars a month and every car is hand picked by our professional buyers team and checked by our professional technicians for the second time Prior to Delivery or Pickup and plus every car comes with a 6 months warranty, 6 months breakdown cover and 12 Months MOT also out of the 60-70 cars that we sell a month, 25-30 cars we send on deliveries and every customers feedback of the quality of our car standards is 10/10, We have checked and unfortunately we haven’t been able to locate you on our system, we have sent a request for more information so we can look into this further for you and get in touch to discuss your review. If you can please respond to this via email hello@widowhillcars.co.uk we will try our best to turn this around for you. Regards, WH CARS

Noté 5 sur 5 étoiles

Not calling me back or resp to what's app messages.

I feel its only right to up date my review as I have now been contacted by the car company. There phone had been diverted as the owner was on holiday and he had not seen my messages.
My car is being booked in today to be checked over and the car company are covering all the costs. This is the service I was hoping for and have now received.

Initial first contact, great payment easy , delivery on time , pleased with the car looks good for the money I paid. One problem there are warning lights on the dash. Called many times now and left lots of messages on What's app. I hope this is picked up as I can't find any other way of trying to contact you. I haven't contactiled the warranty company as the issue was there from the first turn of the key. Please get in touch. Irene from Llangollen

10 mars 2025
Avis spontané
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Réponse de HEASANDFORD CAR SALES

Thank you for your kind review Irene, We are glad you enjoyed your experience and thank you again for choosing us.

Noté 5 sur 5 étoiles

I was reccomended Widow Hill Cars from…

I was reccomended Widow Hill Cars from a friend to buy my next car. I am extremely happy with my purchase and the level of customer service provided. Maz was absolutely amazing from start to finish. Cannot reccomend enough.

Mariam

3 février 2025
Avis spontané
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Réponse de HEASANDFORD CAR SALES

Thank you for your kind review Mariam, We are glad you enjoyed your experience and thank you again for choosing us.

Noté 5 sur 5 étoiles

Purchased my first car from widowhill…

Purchased my first car from widowhill cars, received excellent service and the car was in brilliant condition as described. Will definitely come back and recommend to friends and family.

1 mars 2025
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Réponse de HEASANDFORD CAR SALES

Thank you for your kind review Anam, We are glad you enjoyed your experience and thank you again for choosing us.

Noté 1 sur 5 étoiles

Shocking, staff are arrogant, cars are battered

“Quality used cars” it says on their sign, clearly not, they buy cars that are battered from auction, then do as little as possible work to make them just about road worthy!, they do not deal with females, they have no respect, just pure arrogance, had my car for 6 weeks, tracking needed doing soon as I got the car, suspension also, needed a new alternator belt and got told they can’t do anything until it snaps, well today was the day, the alternator belt snapped and I got stuck on a level crossing(train tracks) luckily I was pushed off them, they constantly tell you to go through warranty if you have a problem, but claims on their website that the cars have been “multipoint inspected” I shouldn’t be ringing the warranty company up a week after buying it for something that was already a problem. Wouldn’t advice anyone to buy cars off them especially if your a female! They’ll fob u off once youve given them money!

1 mars 2025
Avis spontané
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Réponse de HEASANDFORD CAR SALES

Hello, we are sorry to read your review as this is certainly not reflective of the service we strive to offer. We have checked and unfortunately we haven’t been able to locate you on our system or a viewing booked under your name so please dont leave a review if havnt been to see any of our cars or visited our showroom to buy from us, as we sell over 50-60 cars a month and every car is prepped to the highest standards and every car is hand picked by our buyers team and on top we have 2 prep centres to prep all cars to the highest standards and so please check you review again to make sure your leaving it for the rite company thanks

Noté 1 sur 5 étoiles

atrocious business practices

atrocious business practices.

Had issues non stop. They had sold many dodgy cars under the name redrose cars and had rebranded under this new company. coolant issues, boot leak and they scammed me out of £900 for a warranty that is not valid.

Would not recommend. Avoid at all costs

In response to your reply. I know you used to be redrose cars as many of your reviews have showed this and the warranty company has told me this and claimed that since you have changed company name after liquidation that my warranty is now void. Absolute disgrace.

Don’t go here

31 janvier 2025
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Réponse de HEASANDFORD CAR SALES

Thanks for your review, ED- although you have reviewed the wrong business as we don't have a customer with your name. Additionally, all our cars are purchased with great care, mileage checked and inspected before sale so this definitely isn't us. We would respectfully request you remove your review. Thanks.

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