Will i am Plumbing & Heating Ltd Avis 

693
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

We’d just moved into a property and noticed quite quickly a damp smell, wet patches and that all the sinks had dodgy pipe work going on underneath. All had been done on the cheap. I’d noticed the Will... Voir plus

Noté 5 sur 5 étoiles

We had an emergency and they had someone round in an hour because ingeniously he came on a motor scooter! Jordan was a smashing lad who repaired the leak quickly and efficiently. It took about an hour... Voir plus

Noté 5 sur 5 étoiles

Just superb service from Will I Am Plumbing, installing a Turner Monsoon Pump. Workmen Joe and Fabio were punctual, professional and fast - and also very nice guys! Thanks to Will and his team. Br... Voir plus

Noté 4 sur 5 étoiles

Prompt, relatively friendly and accomplished the work I needed done, but took one hour to complete a job that they reckoned would take 2-3. Still charged me for 2-3 hours of work, which I feel a bit... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Plombier

Informations provenant de diverses sources externes

will i am Plumbing and Heating engineers are highly skilled registered professionals delivering outstanding quality services on all plumbing and gas works in accordance with the national standards and all relevant building regulations.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

693 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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N'a pas répondu aux avis négatifs

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4,8

Tous les avis

(693)

18 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Boiler service

I received a quick response, reasonable quote and the work was completed the following day efficiently, with minimum disruption and by polite engineers. I would certainly recommend.

28 avril 2022
Avis spontané
Noté 5 sur 5 étoiles

New boiler install

From the word go, will i am have communicated well with the whole process of replacing and installing a new boiler. They were accommodating when we had to change the date schedule. On the day of the install – a diverse and energetic team arrived and got straight down to the job. As a person who likes to project-manage tradespeople around the house – they were accommodating of my suggested preferences. I enjoyed the two day they spent here. The only improvement I would suggest is a dummy’s guide to operating any of the boilers that they install for new clients (as the manufacturers’ official manuals to boiler and thermostat are quite overwhelming).

8 avril 2022
Avis spontané
Noté 4 sur 5 étoiles

Recommend with a caveat

Prompt, relatively friendly and accomplished the work I needed done, but took one hour to complete a job that they reckoned would take 2-3. Still charged me for 2-3 hours of work, which I feel a bit cheated for.

Would recommend, just make sure you're clear on what to expect and come to an agreement on payment vs time worked that you're comfortable with before proceeding.

3 avril 2022
Avis spontané
Logo de Will i am Plumbing & Heating Ltd

Réponse de Will i am Plumbing & Heating Ltd

Hi Alex,
Thanks for the review, we have initially informed you of our charges.
However you did NOT want us to carry this out on an hourly rate and you wanted a fixed price for the works, we have given you a fixed price and you was happy with this so we booked you in and completed the works as you requested.
As mentioned on the email, if the works takes longer than expected i.e 4 or 5 hours we would stick to the fixed price quote.
We have been very clear and transparent to you in the email before we book in any works, as a goodwill gesture we can give you a 15% discount (of labour works) if you book in any further works with us - VALID FOR 6 MONTHS from this date

Noté 5 sur 5 étoiles

Impressive Plumbing service

Really user friendly service. Good use of email and photos to explain fault, how to fix and cost. Engineer was around at the agreed time the next day and everything was so easy. William Plumbing replaced 2 taps for me

20 mars 2022
Avis spontané
Noté 5 sur 5 étoiles

Very pleased - Recommended

We are very pleased with the work carried out and our experience of dealing with Will-I-Am Plumbing & Heating. We shall ask them to do future work and would certainly recommend their services.

We were let down and frustrated by our previous plumbers, and after being impressed by positive reviews employed Will-I-Am to initially service our heating and hot water system, and then to replace our hot water cylinder, flush radiators, and fix other faults. We are pleased and happy with all aspects of the work.

Communication by phone, email, text, and in person has been extremely efficient and clear, including quotes, practical arrangements and discussion of quite complicated technical questions. We saw 5 different engineers and plumbers, and would recommend any and all of them. They completed all the jobs quickly, cleanly and well, and we received detailed reports and photographic records of all works. The workmanship on complex and visible parts is extremely good; for instance, tiles were cut to shape and extensive copper pipework is beautifully done.

We are pleased to have found good, expert plumbers that we can communicate with well and rely on. Recommended.

12 mars 2022
Avis spontané
Noté 5 sur 5 étoiles

Top class service provided

Five stars well deserved for a top class service provided. The engineer Ryan arrived on time, he was professional, courteous, polite and efficient. Did a wonderful job removing an old bath tap to replace with a new one with a shower. Would definitely use your services in the future and would recommend to family and friends.

8 mars 2022
Avis spontané
Noté 5 sur 5 étoiles

We have used William's services three…

We have used William's services three times, once as a tenant and twice as a property owner. I would highly recommend this company if you need any plumbing or heating done, his employees are punctual, courteous and very professional. A highly recommended Tradesman and company.

23 février 2022
Avis spontané
Noté 5 sur 5 étoiles

Very Professional and Trustworthy

Arrived on time, fixed issue promptly and left area clean/tidy. Very professional and trustworthy. Not only fixed issue, but explained how it happened and changed configuration so that I will not experience the same issue again in the future. Excellent communications. Would 100% recommend.

16 février 2022
Avis spontané
Noté 5 sur 5 étoiles

Superb service

Superb service. Clear, organised and helpful from start to finish. I can't recommend Will and his team highly enough.

10 février 2022
Avis spontané
Noté 5 sur 5 étoiles

William fitted our new boiler last…

William fitted our new boiler last year. He was extremely efficient, turned up on time, was well informed, well equipped and very courteous. He reminded us it needed servicing and came out to do the work last week, again all on time and on budget.
I would have no hesitation in recommending him to all my friends and family

4 février 2022
Avis spontané
Noté 5 sur 5 étoiles

Ryan attended to fix the toilet flush

Ryan attended to fix the toilet flush - a concealed unit.
He was on time, professional, efficient and knowledgable.
The email communication beforehand was also very good and no pre-payment needed etc.
The quote was an accurate one.
The report I received post works was also very informative.
An excellent company - so impressed.

28 janvier 2022
Avis spontané
Noté 5 sur 5 étoiles

Shower repair

Shower repair
Engineer called to fix lack of hot water in shower. He tested the temperature of the water outlets and isolated the problem. Then reset it it temporarily while a replacement part was ordered. He will replace this shortly. Excellent job, great communications from Will i am, engineer was very thorough, comprehensive report including many photos was sent same day.

5 décembre 2021
Avis spontané
Noté 5 sur 5 étoiles

Outstanding Service

On Sunday, the coldest day of the year so far, one of my radiators exploded. This morning, Wednesday, engineer Ryan and apprentice Jayvian turned up at 8.30 am sharp to replace it. Super-efficient, professional, tidy and friendly, they stripped out the 30-year-old radiator and replaced it with a new one sourced by Will I AM - all before midday. Outstanding service all round matched by a very reasonable fee. Owner William has been awesome from the start. As the old expression goes, I can't rate them highly enough. Plus all work is apparently guaranteed for one year.

2 décembre 2021
Avis spontané

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