Windsor Telecom Avis 

939
TrustScore 4.5 sur 5

4,4

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

We agreed a price for 3 year contract. Which did not include maintenance. They tried to charge for maintenance. We told then about this but they still tried to take the money from our bank account... Voir plus

Noté 5 sur 5 étoiles

Windsor Telecom have been our telecoms supplier for many years. They provide a wide range of solutions and have always been able to adapt to our changing requirements. We have recently changed our set... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We have block of new flats, new refurbishment, and Windsor were task with FULL network infrastructure, cabling/AP/routers etc. And they delivered a perfect project, and all work blended in with new... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Alex is a key contact point for us at Winsor-Telecom. He has been supporting the charity for a number of years and knows us and our systems really well. He's quick to respond, always calls to cla... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Entreprise de télécommunications
  2. Service internet et téléphone

Écrit par l'entreprise

So many of our customers come to us because their connectivity or communications just isn’t running smoothly. And with five generations now working together there’s often confusion about exactly what they need to make their lives easier and better. We believe in keeping it simple; listening to requirements, providing easy-to-use solutions and of course the trusted relationships, great service, support and value that are appreciated by everyone.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

939 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

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4,4

Tous les avis

(939)

28 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Fantastic Service!

Lucy we fantastic all the way through the process and helped in every way she could. Would recommend Windsor telecom to everyone

27 janvier 2021
Avis spontané
Logo de Windsor Telecom

Réponse de Windsor Telecom

Thank you for the incredible review, Peter! We'll ensure the rest of your time with us is equally as fantastic.

Noté 5 sur 5 étoiles

I just want to personally thank Finty…

I just want to personally thank Finty at Windsor telecom for her excellent service and attention to detail and providing everything we asked for. This is the 2nd number I've purchased from Windsor. I couldn't reccomend highly enough. Thank you Finty. Thank you Windsor. Merry Christmas from us here at Roman Building & Landscapes

22 décembre 2020
Avis spontané
Noté 5 sur 5 étoiles

Perfect for business

Windsor Telecom helps us with our daily business phone routing and out of hours phone routings which are pivotal to our business.

They are easy to contact if there are any issues, including out of hours, and issues are rectified quickly. Our accounts manager Dana is extremely professional, and is always very efficient in dealing with any and all queries we have, regardless of how complex they are!

9 décembre 2020
Avis spontané
Noté 5 sur 5 étoiles

Excellent Service

We switched to Windsor Telecom in April to run our helpline service and they have been excellent. Their service is helpful, friendly and prompt. I would highly recommend them.

24 novembre 2020
Avis spontané
Noté 5 sur 5 étoiles

Jack Collins at Windsor Telecom is my…

Jack Collins at Windsor Telecom is my Account Manager and quickly and efficiently helped me divert my Team's phones to enable us to work from home as the 2nd Covid lockdown began. Nothing was too much trouble and I needed this doing quickly. It was a juggle as voicemail and various lines needed moving as well as myself being taught how to manage this remotely. It was important our customer's had full access to my team without any disruption to them or the service we provide. Thank you Jack for making my life a lot easier while I manage my team from home. 1st class service!

13 novembre 2020
Noté 5 sur 5 étoiles

New WFH phone system

Great support from both Jack and Connor in getting our new phone system up and running. Dealing with a named contact in a smaller company has made the process much more pleasant and stress free

12 novembre 2020
Avis spontané
Noté 5 sur 5 étoiles

Excellent Service

We have used Windsor Telecom for over 10 years and been supported by Lucy Messer more recently and I would like to recommend them to you for all your telecom needs - they're extremely knowledgeable, prompt, and efficient.

4 novembre 2020
Avis spontané
Noté 5 sur 5 étoiles

Brilliant Company

The customer service of this company is second to none. Always cheerful, always helpful, can't fault them.

19 octobre 2020
Avis spontané
Noté 5 sur 5 étoiles

A rare positive customer service experience

Having held numbers through Windsor for a number of years, I recently made contact again to make changes to our account, fully expecting a long drawn out process. I was connected to Finty Jackson who not only processed my requests within minutes (despite me needing to update company ownership, contact details, make changes and order new services), but also impressed me with her professionalism, ability to humour my need to explore 200 different options and followed up our discussion promptly, without being pushy to get the new services online. A serious asset to a company, which delivers cost effective solutions with first class customer service. Well done Windsor!

13 octobre 2020
Avis spontané
Logo de Windsor Telecom

Réponse de Windsor Telecom

Hi Sam, thank you so much for this incredible review. Finty is over the moon! If you'd be happy for us to add this to our website with your company logo, please email us at marketingteam@windsor-telecom.co.uk.

Noté 5 sur 5 étoiles

I've just had to cancel our service…

I've just had to cancel our service with Windsor as we weren't using the number as much as I'd hoped and like many business right now we're cutting costs as much as possible.

I was half expecting an issue as I'd seen others talking about automatic 12 month renewals etc. No such problem, I sent an email and got a reply confirming cancellation including the date.

The service itself was always good. Everything just did what it was supposed to.

I'd use them again in future. Particular mention to Leo who was always friendly, polite and quick to deal with anything.

9 octobre 2020
Avis spontané
Noté 5 sur 5 étoiles

5/5 stars.

Lucy was very helpful and informative. She was patient and very understanding. She talked me through the whole process and answered any questions I had. The experience was client friendly and the sales approach is not aggressive. Very pleased and would definitely recommend the services of Windsor Telecom.

7 octobre 2020
Avis spontané

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