Wise Property Care Avis 

572
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Wise property attended to survey and then repair wet rot under the bathroom. Ross completed survey and quote was given next day as promised and included plumbing contractor. He was courteous and knowl... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

A pleasure to deal with from beginning to end, were very friendly and helpful from initial contact to execution of the work, the technician Grant who performed the work was extremely knowledgeable, ve... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

All the staff from Wise Property Care were excellent. James, Jackson, Craig, Willie and Chris were hard working, competent, courteous and very obliging to an older person. Their drilling work necess... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent company from start to finish. From initial surveyor visit from Kevin Rowe and for his continued support and meeting James, Jackson, Brendan and Willie for the quick, tidy and efficient site... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Entreprise d'étanchéité

À propos de Wise Property Care

Écrit par l'entreprise

Wise Property Care are the leading property preservation company in Scotland. Wise are well regarded as a contractor you can trust when it comes to effective solutions for Damp Proofing, Dry Rot, Wet Rot, Rising Damp, Condensation and Woodworm.

We provide solutions for all types of property from domestic houses and flats to historic buildings and commercial premises. Our expert local teams are available to take your call today.

Contact Us
WISE AWARD WINNERS - RAISING THE STANDARDS
Wise Property Care's performance is reflected in awards bestowed upon the company by independent organisations.
BIG ON EXPERTISE WITH A LOCAL TOUCH
With branches throughout the country & a team of industry experienced and qualified preservation surveyors
Delivering for our customers
Our customer is at the heart of everything we do and we build the business around them. We aim to deliver satisfaction with honesty, reliability and professionalism.
For more than 20 years, Wise Property Care has been building value back into people's homes through our property repair treatments.
'Real and meaningful' 20 year property repair guarantees.

Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

572 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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4,5

Tous les avis

(572)

21 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Excellent service

Ross Davidson carried out a survey on a property for my mortgage application. He was able to do the survey within a couple of days and did everything he could to ensure that the report was received in time.
He was extremely thorough, diligent and friendly.
I am immensely grateful, an exceptional job - thank you.

23 février 2023
Avis spontané
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Réponse de Wise Property Care

Mary, thank you so much for the wonderful 5-star review, it is very much appreciated! We are so happy to hear Ross provided an excellent service and will ensure your feedback is passed onto him. Thank you.

Noté 5 sur 5 étoiles

Damp Repair

Arrived at arranged time, very professional and respectful in their approach to the work involved. Explained what was involved with timescales. Cleaned up after the work was completed. Would highly recommend.

13 février 2023
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Réponse de Wise Property Care

Hello Tricia, thank you so much for sharing your feedback about our service. It is great to hear you had a positive experience. Your comments will be shared with our entire team, thank you.

Noté 5 sur 5 étoiles

Timber Preservation works

Timber Preservation works
I have dealt with Ross and Grant many times over the years, always professional and helpful. they would always be my first choice for preservation treatment and replacements where necessary.
Natasha has been pleasant to deal with and very helpful in organising the job at hand, I look forward to deal with Natasha again.

17 février 2023
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Réponse de Wise Property Care

Mr Mackay, thank you very much for your 5-star review. It is our pleasure to provide the best possible service to our customers and we are very happy to hear we have again provided a professional service. We are very grateful for your feedback and will ensure your comments are passed onto Ross, Grant, Natasha. Thank you.

Noté 5 sur 5 étoiles

Great support throughout process

Great support and knowledge shown by Mark who assisted us throughout the whole process of having woodworm treated. Grant who did the spraying was courteous and helpful. The office staff made the whole process easy and efficient.

16 février 2023
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Réponse de Wise Property Care

Mrs Wilson, thank you very much for your review of our service. We are happy to hear you had a positive experience and will ensure Mark, Grant and the team receives your feedback. Thank you.

Noté 5 sur 5 étoiles

Highly recommend

Wise property care were amazing from start to finish. From George the surveyor, to Alison the contracts assistant, and also all the guys who came out and did such a great job in the property(William and Martin) and also the plasterer. Highly recommend anyone who is thinking of using you guys!

16 février 2023
Avis spontané
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Réponse de Wise Property Care

Kaitlin, it is great to hear you received amazing service from our team. Thank you so much for taking the time to review Wise Property Care it is very much appreciated. We will pass on your feedback to George, Alison and the rest of the team. Thanks again"

Noté 5 sur 5 étoiles

Honoured their guarantee from 20 years before- impressive!

When selling our property, the Home Report revealed the presence of some woodworm in the eaves. There had been a problem with woodworm almost 20 years before (in December 2002) when we bought our house. Wise treated it then and gave us their guarantee. With no great expectations, I contacted them in late November 2022. I paid £195 for their surveyor to come out and check that the infestation fell within their guarantee. It did! The remedial work was then carried out in weeks at a convenient time. The men who did the work were efficient and pleasant. The £195 was refunded back to me. I would also like to thank Derek Mcleod for the professional way he dealt with me. This is an impressive company.

13 février 2023
Avis spontané
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Réponse de Wise Property Care

Ian, we are very happy to hear you had a great experience with Wise Property Care, thank you so much for your 5-star review! We are sorry to hear that we had to return to your property but very happy the issues have now been sorted. We will pass on your feedback to Derek and the rest of the team. Thanks again, your comments are very much appreciated.

Noté 5 sur 5 étoiles

Great Service and People

Required the loft to be treated for wood worm. Jay arrived on time, explained the process and proceeded to carry out the work as described. Jay was very pleasant, knowledgeable and efficient. I have no hesitation in recommending this company, everyone I have dealt with (Wullie, Natasha and Jay) has been superb.

10 février 2023
Avis spontané
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Réponse de Wise Property Care

Linda, thank you very much for your 5-star review! It is great to hear your kind words of appreciation for our team and we will make sure to share your feedback with Jay, Wullie and Natasha.

Noté 5 sur 5 étoiles

Natasha was very helpful and pleasant…

Natasha was very helpful and pleasant on the phone and Grant the technician was also very good

10 février 2023
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Réponse de Wise Property Care

Gary, thank you very much for sharing your experience with us. We will ensure your comments are passed onto Natasha and Grant. Thanks again!

Noté 5 sur 5 étoiles

Excellent work by Grant

Grant visited my place and he explained what he will be doing . And it was quite informative most of all he was on time . Carried out the work very neatly.

2 février 2023
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Réponse de Wise Property Care

Mr D'Sa, thank you so much for taking the time to let us know about your experience. Your feedback is very much appreciated. We will ensure Grant receives your comments. Thank you.

Noté 5 sur 5 étoiles

Review

I was very impressed with the service received from Wise. The Technician, Grant, did a great job, and was very friendly / personable during his visit.

17 janvier 2023
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Réponse de Wise Property Care

Hello Scott, thank you so much for this positive review! It helps us continue to improve and provide the best possible service to customers like you. Thank you very much for your feedback and we will ensure your comments are passed onto the team.

Noté 5 sur 5 étoiles

The preparation before the work started…

The preparation before the work started was excellent
Both Kevin and raymond were polite and attentive to our needs the job was completed in one day and it was as if they were never here I cant thank them enough for there work ethic I would recommend this company to anyone REQUIRING preservation work
Excellent Excellent Excellent

24 janvier 2023
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Réponse de Wise Property Care

Aileen, it is lovely to hear your kind words of appreciation for our team, they will be thrilled with your feedback, thank you! We are very happy to hear an excellent service was provided. Thank also for your recommendation to others.

Noté 5 sur 5 étoiles

professionalism

professionalism, efficiency and friendliness of team

9 janvier 2023
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Réponse de Wise Property Care

Hello, thank you very much for your 5-star review! feedback like yours is valuable to us. Your comments will be passed onto the team, thanks again!

Noté 5 sur 5 étoiles

Impressive workers!

We were very impressed with Grant, the joiner’s work. He was very efficient and a tidy worker. Also the plasterer, a young Polish chap (we didn’t get his name) but like Grant very efficient and tidy. We would have no hesitation in recommending your firm to others.

9 janvier 2023
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Réponse de Wise Property Care

Doreen, It means a lot to us that you took the time to share your experience. Thank you very much for your feedback and your recommendation to others, it is very much appreciated. We will ensure your comments are passed onto the team.

Noté 1 sur 5 étoiles

Money over service

Work had been carried out on my property before I bought the house. Dampness returned within the warranty period so I contacted them to ask if they would come out and advise. First, I had to pay £48 to resign guarantee over to me, nothing else was mentioned. I duly did this then received another email advising that inspection would be £195 and if I couldnt provide the survey report, survey sketch plan and quotation to confirm type and value of treatment, they could find all this for £48. So in all £291 to be paid before we even start! I wrote asking for my transfer of warranty fee to be returned as I wasnt advised of all the extra costs at the start and received a reply saying as warranty had been resigned and I have a copy (albeit I have to download and print it myself) a refund wasn't possible. I have no faith in this company and urge others, if they wish to use them to tread carefully.

16 janvier 2023
Avis spontané
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Réponse de Wise Property Care

I am sorry to hear you are not satisfied with the service you have received from Wise Property Care Ltd. Re-inspection fees are an industry standard and should it be found there was a failure in our work this fee would be refunded to you. The guarantee reassignment fee and paper work recovery fees are only in place to cover the cost to us to recover these documents as any hard copies are held by an independent company.
We would be happy to look into this matter further should you wish us to do so please contact us directly.

Noté 5 sur 5 étoiles

Efficient

Efficient, professional service from the assessor, Kieran to the technician Kev. Kev turned up on time, answered my questions, proceeded with work in a clean and tidy manner and gave clear instructions on waiting times before restoring room back for use.

22 décembre 2022
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Réponse de Wise Property Care

Hello Isabel, thank you so much for your feedback. It makes our day to hear that we were able to provide you 5-star service. We will make sure Ciaran and Kevin receive your kind comments. Thank you!

Noté 5 sur 5 étoiles

Very helpful surveyor

Very helpful surveyor, and then Wise was admirably flexible, responding and doing the necessary treatment quickly when we discovered that we couldn't get another firm that had given us a warranty to honour it.

6 décembre 2022
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Réponse de Wise Property Care

Mr Mackenzie, we are happy to hear that our team provided you with a great service. Thank you so much for taking the time to write a review, it is very much appreciated.

Noté 5 sur 5 étoiles

Bryan Donnan and the Wise Team

Bryan Donnan and his team were excellent, carried out all work required very professional,clean, tidy, considerate well mannered also the time they said the job would take was exact making it as accommodating for me as they possibly could , thanks to Bryan Donnan and all his hard working team.

20 novembre 2022
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Réponse de Wise Property Care

Anne, thank you for your 5-star review! Bryan and the rest of the team will be thrilled with your comments! Thank you very much.

Noté 5 sur 5 étoiles

All workmen arrived on time

All workmen arrived on time. They were smart and tidy with their tasks. Any questions were answered re timings and what was going on. The work was done in a timely manner and they were very helpful.

5 décembre 2022
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Réponse de Wise Property Care

Hello Mrs Douglas, we are very grateful for your feedback. It is great to hear that you had a positive experience with us and our team will be very happy to hear your kind comments. Thank you.

Noté 5 sur 5 étoiles

Superb

Everything went as planned, job completed early and to a high standard by a friendly and helpful team. Superb.

8 décembre 2022
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Réponse de Wise Property Care

Mr Raymond, it is wonderful to hear that we were able to provide you 5-star service. We will make sure the entire team receives your feedback. Thank you!

Noté 5 sur 5 étoiles

Second experience

This is the second time I have used wyse property care and on both occasions have found their service excellent from start to finish. Job was finished within agreed timescales an to a high standard
The member of staff who carried out the most recent work is it Neil Milne.

1 décembre 2022
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Réponse de Wise Property Care

June, it is great to hear that we have been successful in our goal of providing the best possible experience. Thank you so much for taking the time to review Wise Property Care.

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