WiZ Lighting Avis 

Har købt deres led strip og E27 pærer til mit nye opholdsrum.

Det er installeret med App, Sensor, Fjernbetjening og smart plug.

og må sige til den pris og de funktioner det har er jeg fuldt ud tilfreds.

alt sprang på nette i første forsøg.

nemt at lave opdeling og stryre de forskellige lyskilder.

der er installeret følgende.
1x 2x15m RGB strip
8x E27 RGB pærer
1x Bevægelses sensor
1x fjernbetjening
1x smart plug

jeg forstår ikke de dårlige anmeldelser der er da jeg på ingen måder kan nikke genkendende på dem.

5 stjerner her fra :D og håber i kommer med mere lækkert i jeres sortiment.

My experience over 5 years has been so bad that Im about to replace almost 20 recessed light fixtures I installed so that I could benefit from this innovative technology. The app is indefensibly terrible, and probably the worst technology experience Ive had, which is saying a LOT.

This has got to be the worst smart bulb out there. The continue to lose connection to the pint the only way to turn them off is to use the switch.

Customer service appears to be automated so no help there I have spent hours trying to resolve issues.

Timer function strangely works and colours are good. You really need to look at the firmware.

Really disappointing won’t buy again.

Produktet stoppede med at virke grundet en teknisk indstilling, men må rose deres kundeservice for at hjælpe mig indtil vi fik det løst i over en time midt om aftenen. Ved ikke om han var i en anden tidszone men jeg var tilfreds med at han ikke gav op holdte en fin tone. Kan ikke huske præcis dato men det var for 1-3 uger siden.

Horrible. Constant disconnecting from the network for no reason when it's on the correct bandwidth. Had to continuously install it uninstall. Finally took all of them back, 12 bulbs in all, received a full refund and purchased brand that has not once given me issues.

Useless. Bought two for living room. One of these bulbs has been a constant nightmare. Even the 'good' one disconnects often. The bad one is frequently disconnecting, I don't get more than a day of it functioning before it decides it only wants to be a dumb bulb, of course in dumb mode it's megabright, like the Eye of Sauron.

I wish I'd seen some of these reviews before buying them. Absolute waste of money shit product.

Just bought like 3 lamps. With the remote. Neither the remote works nor the app works. Doesn't connect with the wall lamps.
Useless.

Sucks. never works.
WAY more trouble than it's could possibly be worth.

Når du sætter en timer for hvornår den skal tænde og slukke så virker det kun en gang i mellem, helt ubrugelig.

Connectivity is very unreliable.

I've used Wiz lighting for years and never had any problems. I don't know who is running this company now but they need fired IMMEDIATELY! The newest app is COMPLETELY USELESS! I am very tech savvy and find it impossible to get the lights to sync. I literally have to keep an old phone with the older app on it in order to work my current lights. Their instructions, trouble shooting, and tips are useless. WIZ...your product is worthless, however you are very good at losing customers because you just lost another one. Was the company bought up by private equity? I will never buy another Wiz lightbulb.

These bulbs are absolutely useless.

We're a tech savvy household with existing Smart Bulbs and these have been a nightmare and flat out impossible to sync up. After trying every pairing method, following trouble shooting, different phones, I reached out for help.

I was asked what the issue is, which I explained and sent screenshots. I was then asked if I'm connected to WiFi/Bluetooth... Honestly, pretty rude considering I stated the bulbs come up on the app but just don't link.

The questions were just repeated. I was told to restart my phone, router, send screenshots of the WiFi I'm connected to because apparently my explanation of being on the correct network was not adequate. Told to sit near the light, sit near the router. Told how house layouts can impact WiFi. Then asked to HotSpot from 2 phones before they would check that it was a bulb issue.

Felt like I was completing an application for the circus with all the tricks they asked me to perform.

In the end, I took them out and have sent them back. Don't waste your money, don't waste your time.

I have a WiZ bulb, it has suddenly stopped connecting to the app. Customer Services answered with 5 questions at once, all of which were answered methodically and in the same format it was received... then total silence, no help whatsoever. I tried all their help routes, I looked on the web for "how to" advice from YouTubers and other techy folk. No joy. Will not be replacing with another WiZ device!

Very pleased.
Got several of the smart plugs
Integrates easily into alexa.....dont get me onto their app though

Bought some WIZ tv gradient lights

Again very easy to use with the app and alexa.

Anfang Dezember habe ich eine Lichterkette bestellt, die durch eine Rabattaktion durch die Telekom entsprechend günstig war. Als nach einiger Zeit noch nichts geliefert wurde, ging ich davon aus, dass das Unternehmen in der Weihnachtszeit mit dieser Aktion wohl überfordert sei. Auf der Bestellübersicht stand bisher auch noch nichts davon, dass sie versendet wurde. Mitte Januar kam dann eine Email mit der Info, dass sie versendet wurde sowie ein Link zum Lieferanten. Die Trackingnummer war in der Mail nicht enthalten und wurde beim Öffnen der Seite des Lieferanten eingefügt. Allerdings ist die Nummer bis heute dem Lieferanten unbekannt. Ruft man bei der Telefonnummer in den FAQs an, scheint die Leitung tot zu sein. Über Paypal habe ich mir dann Anfang Februar die Mailadresse besorgt und versucht heraus zu finden, was mit der Lichterkette passiert ist. Keine Antwort. Es war für mich unmöglich, an irgendwelche Informationen zu kommen. Auch von Lieferschwierigkeiten wurde auf der Webseite oder in der Bestellansicht nichts angegeben. Also habe ich Ende Februar über Paypal einen Fall eröffnet und direkt mein Geld zurück bekommen. Zur Überraschung habe ich nun von Wiz eine Mail bekommen, wie ich die Lichterkette zurück schicken soll. Natürlich mit einem günstigeren Preis, als ich bezahlt hatte. Dabei habe ich in dem Fall von Paypal klar angegeben, die Ware nicht erhalten zu haben. Genauso kann man sein Geld auch in eine Mülltonne werfen und hoffen, dass nach fast 3 Monaten eine Lichterkette raus fällt. Dort werde ich sicher nicht noch mal bestellen!!!

I deeply resent a company and product that wastes your time. Impossible to connect. Disconnects of its own volition. And, no, its not me - it is you. Get it together.

Købte en "smart dial switch"

Da der stod på deres hjemmeside at den var matter kompatible. Det er den ikke.

Jeg ville ikke anbefalde dem.

--

Efterfølgende blev jeg kontaktet af WiZ som gerne ville give mig en smart plug for at gøre op for det.

Det er et lille plaster på såret. De har dog ikke ændret det på hjemmesiden.

Så jeg har ændret min rating fra 1 til 3.

Another update, I have been waiting since last week for the replacement as promised but I just got an email that the item is out of stock so will not receive it. This sounds as a joke! Last week they were sending an item and I thought it will arrive within a week but suddendly its out of stock!
I am giving up! :((((

Update, After my review I have been asked to give some details by the company but they received them already in many email to and from them.
After that review they decided to send me a replacement bulb without any additional information. Hopefully I will receive it and it will be working longer than 3 weeks.
********************
I have been in contact with WiZ customer service for over a week about a smart bulb that failed after only 3 weeks of use.
Instead of replacing a clearly defective product, they keep asking for more and more information in separate emails. I have already provided: – App/Home ID
– proof of purchase (invoice)
– my address
– device details
Every time I respond, they come back with another request. This process feels deliberately prolonged and exhausting.
A faulty product should result in a simple replacement. Instead, WiZ customer service turns it into an endless exchange of emails, collecting data piece by piece without actually solving the problem.
This looks like a strategy to delay or avoid honoring the warranty rather than helping the customer.
Very poor customer service.
I would not recommend WiZ to anyone based on this experience.

Utter rubbish, won’t work on 5GHz WiFi supply which 99 % of WiFi networks use

Impossible set up

Don’t bother

Tras un corte de luz, me fue IMPOSIBLE volver a emparejar mi dispositivo. El servicio de soporte técnico es verdaderamente PÉSIMO: muy lento en sus respuestas, y sólo me daban soluciones que yo misma había probado. Una absoluta decepción. No los recomiendo PARA NADA.