Wongs Jewellers Avis 

161
•
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Another visit here to collect a custom piece . I lost a sapphire and thought it was gone forever - it was found again and Wongs worked their magic to transform it into a dual sapphire /diamond ring .... Voir plus

Noté 5 sur 5 étoiles

Ethan was excellent, really knowledgable and patient, my engagement ring was bought here so we went back to find a wedding ring to compliment it. We chose the ONE, we were given a bridal box with some... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I visited Wongs in Manchester to choose and engagement ring. I didn’t quite know what I was looking for but the whole team, and especially Jenny were great in showing me a selection and helpin... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

A little bit late coming, but a huge thank you to Charlie! Over about a year she helped me design a gorgeous engagement ring for my partner, showing incredible patience as I dealt with a bereavement,... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Bijouterie

Écrit par l'entreprise

Wongs is a family-owned jeweller with over 50 years of experience in handcrafting and sourcing exceptional jewellery. Based in Liverpool and Manchester, we are specialists in bridal jewellery, from bespoke engagement rings to traditional wedding and eternity rings.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

161 avis

5 étoiles
4 étoiles
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1 étoile

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A répondu à 100 % de ses avis négatifs

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4,9

Tous les avis

(161)

87 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Personal touches

We stumbled upon Wongs Jewellers in the Manchester Arndale shopping centre on our day visit to the city from Cumbria. The shop is lovely with different seating areas and had only been open for 5 weeks.
Daisy was very attentive on our impromptu visit. She listened to what I wanted and found a ring that was different and so pretty. The chosen ring is to be made in platinum and it was explained that this would take around 4 weeks to complete.
All the staff were very helpful and I would definitely recommend a visit.

31 janvier 2026
Avis spontané
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Réponse de Wongs Jewellers

Dear Paula,

Thank you so much for your kind review. We’re delighted to hear that your visit to Wongs Manchester was such a positive experience.

Daisy will be thrilled to know that her attention and guidance helped you find a ring you love. It’s wonderful that you enjoyed the visit and felt well supported by the team throughout the process, from choosing your design to understanding the platinum creation timeline.

We really appreciate your recommendation and hope to welcome you back when your beautiful ring is ready.

Best wishes,
The Wongs Jewellers Team 💍

Noté 5 sur 5 étoiles

Fantastic staff

We attended wongs to pick our wedding rings and served by Anna she is the most loveliest person so passionate in her job and she did the best for us I love my rings thank you Anna

25 janvier 2026
Avis spontané
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Réponse de Wongs Jewellers

Dear Emma,

Thank you so much for your lovely review. We’re thrilled to hear that Anna made your experience choosing wedding rings so special.

Anna will be delighted to hear your kind words. It’s wonderful to know that her passion and care helped you find rings that you love.

We really appreciate you sharing your experience and hope your rings bring you many happy memories.

Best wishes,
The Wongs Jewellers Team 💍

Noté 5 sur 5 étoiles

Danny was very warm and welcoming

Danny was very warm and welcoming, and helped us understand all our options regarding a wedding band.

10 janvier 2026
Avis spontané
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Réponse de Wongs Jewellers

Dear Signum,

Thank you for your lovely review. We’re delighted to hear that Danny made you feel so welcome and helped guide you through all your options for a wedding band.

Danny will be pleased to know that his support and advice were appreciated. We hope you enjoy your wedding band and look forward to welcoming you back to Wongs soon.

Best wishes,
The Wongs Jewellers Team 💍

Noté 5 sur 5 étoiles

Amazing customer service from Zara

Amazing customer service from Zara, who was extremely knowledgeable and friendly, and all the staff at Wongs. Zara gave me fantastic advice in terms of the service my ring required and it was returned looking brand new. This is a first class jewellers and highly recommended.

17 janvier 2026
Avis spontané
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Réponse de Wongs Jewellers

Hi Heidi,

Thank you so much for your wonderful review. ✨

We’re delighted to hear about your experience and that Zara was able to give you such knowledgeable and friendly advice. She’ll be so pleased to know how happy you were with the service and the result - returning your ring looking brand new is exactly what we aim for.

Thank you for your kind recommendation and support. We look forward to welcoming you back to Wongs again in the future 💛

Best wishes,
The Wongs Jewellers Team 💍

Noté 5 sur 5 étoiles

Great personal intimate service

Great personal intimate service, good comms, item as desired.

30 décembre 2025
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Réponse de Wongs Jewellers

Hi Nicholas,

Thank you so much for taking the time to write this review, we really appreciate it. We're so glad you had a wonderful experience with us. It was a pleasure to look after you and we hope to see you again soon!

Best wishes,
The Wongs Jewellers Team 💍

Noté 5 sur 5 étoiles

Beautiful place

Beautiful place. Very friendly and professional!

30 décembre 2025
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Réponse de Wongs Jewellers

Hi Emma,

Thank you so much for taking the time to leave us a review! We truly appreciate the feedback and we strive give professional service every time. We hope to see you in Wongs again soon.

Best wishes,
The Wongs Jewellers Team 💍

Noté 1 sur 5 étoiles

Ring re-sized too big.

Ring re-sized too big.
My ring was bigger than the ring sample tried on.
Very disappointed with the service as wasn’t cheap to have the works done.
Staff unhelpful.

30 décembre 2025
Avis spontané
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Réponse de Wongs Jewellers

Good afternoon,

We’re really sorry to hear about your experience and appreciate you taking the time to share your feedback. This is certainly not the level of service we aim to provide, and we’d like the opportunity to look into this further for you.

If you’d be happy to get in touch with us directly, our store manager would be more than willing to investigate what’s happened and work with you to find a resolution.

Please contact us at your earliest convenience by calling the store or emailing us at info@wongsjewellers.co.uk , and we’ll do our very best to put things right.

Best wishes,
The Wongs Jewellers Team

Noté 5 sur 5 étoiles

Wedding rings ❤️

I have been going to Wongs since I was a little girl when it was a simple work shop where I would take my scrap gold and Mr Wong would make me a stunning bangle. ❤️ Over the years I have had both purchased jewellery and designed pieces. Would not go anywhere else for special items of jewellery. Family run local business with great customer service and expertise. Our last items were our wedding rings and we are over the moon. Exceeded our expectations. Thank you Jenny for all your guidance and patience.

12 décembre 2025
Avis spontané
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Réponse de Wongs Jewellers

Thank you so much for your beautiful review. It’s incredibly special to hear that you’ve been part of the Wongs journey since our early workshop days. Stories like yours remind us just how important those long-standing relationships are.

We’re truly honoured that you continue to trust us with your special pieces, from bespoke designs to your wedding rings. Jenny will be so pleased to hear your kind words - her care and attention always shine through.

Thank you again for your continued support and loyalty. We look forward to creating many more meaningful pieces with you in the years to come.

Best wishes,
The Wongs Jewellers Team 💍

Noté 5 sur 5 étoiles

Luxury experience, gorgeous staff

Not just the beautiful space, it’s the environment and the gorgeous people working there that make Wongs Jewellers what it is. I think that ethos must come from the top down, Mr & Mrs Wong are lovely and it really feels like luxury as soon as you walk into the space. If you only ever get to treat yourself once to a beautiful piece of jewellery, make sure it’s from Wongs Jewellers

20 décembre 2025
Avis spontané
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Réponse de Wongs Jewellers

Dear Jen,

Thank you so much for your kind words. We’re truly touched by your lovely feedback and so glad to hear that your experience captured what Wongs is all about.

It means a lot to know you felt the warmth and care of our team, and we’ll be sure to share your kind comments with Mr and Mrs Wong. Creating a welcoming and luxurious experience for every customer is something we’re passionate about, and we're so pleased that came across during your visit.

Thank you again for your support and for choosing us for such a special treat. We hope to welcome you back again soon.

Best wishes,
The Wongs Jewellers Team 💍

Noté 5 sur 5 étoiles

Incredible Team and Beautiful Jewellery at Wongs Manchester!

I had the pleasure of visiting Wongs Jewellery Manchester, which just opened yesterday, and what a wonderful experience it was! I met Mr. Wong, Mrs. Wong, and their family members, and the entire team was incredibly welcoming and made the experience feel very personal!

A special mention to Anna, whom I first met at the River Island pop up representing Wongs. She is so lovely and knowledgeable about the jewellery pieces, making every interaction a joy.

I went for the opening and even got a welded bracelet the next day, something I’ve had from Wongs before and absolutely loved!

The combination of beautiful jewellery, personal service, and a warm, friendly team makes Wongs Jewellery Manchester a must-visit. Can’t wait to see more from them!

19 décembre 2025
Avis spontané
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Réponse de Wongs Jewellers

Dear Vanessa,

Thank you so much for your lovely review. We’re absolutely thrilled that you joined us for the opening of our Manchester store and that your experience was such a special one.

It was a pleasure to welcome you back, and we're so glad you had the chance to see some familiar faces, including Anna. She’ll be delighted to read your kind words. It means a lot to us that her knowledge and warmth made such a lasting impression.

We’re so pleased you love your welded bracelet and that the atmosphere and service felt so personal - that’s exactly what we aim for. Thank you again for your support and for being part of this exciting new chapter with us. We can’t wait to welcome you back again soon.

Best wishes,
The Wongs Jewellers Team 💍

Noté 5 sur 5 étoiles

Had the best experience at Wongs…

Had the best experience at Wongs Jewellers! Absolutely amazing experience at Wong’s Jewellers. The staff were welcoming, knowledgeable and genuinely took the time to help. The quality and craftsmanship of the jewellery is outstanding, with such a beautiful selection to choose from. Exceptional customer service from start to finish, highly recommend and will definitely be returning.

19 décembre 2025
Avis spontané
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Réponse de Wongs Jewellers

Dear Tasneem,

Thank you so much for your lovely review. We’re delighted to hear that you had such a positive experience with us and that both the service and craftsmanship stood out.

Our team takes great pride in offering a warm welcome and expert guidance, so it means a lot to know you felt supported from start to finish.

Thank you for your kind recommendation. We look forward to welcoming you back again soon.

Best wishes,
The Wongs Jewellers Team 💍

Noté 5 sur 5 étoiles

Me and my partner visited wongs for an…

Me and my partner visited wongs for an engagement ring upgrade.
Zara was great, she had so much knowledge and nothing was too big of an ask on such a busy day before Christmas . Gorgeous shop and gorgeous jewellery !
Thank you Zara x

19 décembre 2025
Avis spontané
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Réponse de Wongs Jewellers

Dear Jodi,

Thank you so much for your lovely review. We're so pleased to hear that you and your partner had a great experience upgrading your engagement ring.

Zara will be thrilled to know her knowledge and support made the visit so special, especially during such a busy time. It means a lot to us that you felt well looked after.

We’re so glad you enjoyed the showroom and your time with us. Thank you again for your kind words - we hope to welcome you back again soon.

Best wishes,
The Wongs Jewellers Team 💍

Noté 5 sur 5 étoiles

Fabulous service we were shown the…

Fabulous service we were shown the workshop offered prosecco and well informed of the welding process can't wait to add charms highly recommended great mother and daughter bonding experience

11 décembre 2025
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Réponse de Wongs Jewellers

Dear Kerrie,

Thank you for your lovely review. We're so glad you and your daughter had such a great time during your welded bracelet experience.

It’s wonderful to hear you enjoyed the workshop tour, the Prosecco, and learning more about the process. We love creating memorable moments, and it’s even better when it’s shared between family.

We can’t wait to welcome you back when you’re ready to add your charms. Thank you again for the recommendation.

Best wishes,
The Wongs Jewellers Team 💍

Noté 5 sur 5 étoiles

Visited to look for wedding rings

Visited to look for wedding rings, personal service from door person, to carefully selected rings from Charlie who found us 2 really nice and suitable rings within budget. Measurements were taken rings ordered appointment made and when we went back although busy same service as above, definitely recommended wongs, even if its just a necklace or rings give these guys a visit.

13 décembre 2025
Avis spontané
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Réponse de Wongs Jewellers

Dear Neil,

Thank you so much for your kind review. We're delighted to hear that your experience with us was such a positive one, from the warm welcome at the door to finding the perfect rings with Charlie’s help.

It’s great to know that even during a busy time, you still received the same level of personal service. We’re so pleased we could help you find beautiful rings within your budget and make the process smooth and enjoyable.

Thank you for your recommendation. Whether it’s wedding rings or something special like a necklace, we’ll always be here to help.

Best wishes,
The Wongs Jewellers Team 💍

Noté 5 sur 5 étoiles

Bracelet

Easy to order on line great quality bracelet really good price prompt delivery excellent service

3 décembre 2025
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Réponse de Wongs Jewellers

Dear Mr Delahunty,

Thank you for your kind review. We're so pleased to hear you had a smooth online shopping experience and that you're happy with the quality, price, and service.

We hope you enjoy your bracelet and look forward to welcoming you back in the future.

Best wishes,
The Wongs Jewellers Team 💍

Noté 5 sur 5 étoiles

My daughter and I went for the 'Welded…

My daughter and I went for the 'Welded Experience' and were looked after by Daisy. She was amazing!! She made the whole experience extra special. We both had matching bracelets which look lovely. On arrival there was Prosecco available or cold drinks. Daisy was amazing putting our bracelets on explaining every detail as she did. She is an absolute asset to Wongs! Thank you so much Daisy I will become back to see you 🩷🌸🩷

5 décembre 2025
Avis spontané
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Réponse de Wongs Jewellers

Dear Alison,

Thank you so much for your lovely review. We’re thrilled to hear that you and your daughter enjoyed the Welded Experience and that Daisy made it so special from start to finish.

It’s great to know you loved your matching bracelets and felt so well looked after. Daisy will be over the moon with your kind words - she truly is a star and we’re lucky to have her on the team.

We can’t wait to welcome you back again soon!

Best wishes,
The Wongs Jewellers Team 💍

Noté 5 sur 5 étoiles

My daughter had the best experience…

My daughter had the best experience getting her ears pierced thank you so much

25 novembre 2025
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Réponse de Wongs Jewellers

Dear Hannah,

Thank you so much for your kind words. We're so pleased to hear your daughter had a great experience getting her ears pierced. It means a lot to know we could help make it special for her.

We hope she’s loving her new earrings, and we’d be delighted to welcome you both back anytime.

Best wishes,
The Wongs Jewellers Team 💍

Noté 5 sur 5 étoiles

Highly recommend

I had my little girls ears pierced by Zara yesterday and the service was amazing from start to finish both Zara and Brooke were amazing and kept my little girl entertained& distracted the whole time as well as gifting her a little teddy and certificate the whole team are lovely. Highly recommend

27 novembre 2025
Avis spontané
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Réponse de Wongs Jewellers

Dear Franki,

Thank you so much for your lovely review. We're so happy to hear your little girl's ear piercing experience was such a positive one. Zara and Brooke will be thrilled to know they helped make it fun, relaxed, and memorable.

It’s lovely to hear she enjoyed the teddy and certificate too - we always want little ones to feel proud of their big moment!

Thank you again for your recommendation. We hope to welcome you both back again soon.

Best wishes,
The Wongs Jewellers Team 💍

Noté 5 sur 5 étoiles

Amazing experience

My friend and I had an amazing experience here getting matching welded bracelets. From the moment we walked in to the moment we left we were made to feel special & the video that went on instagram is a great reminder of our time spent here.

7 novembre 2025
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Réponse de Wongs Jewellers

Dear Emma,

Thank you so much for your lovely review. We're so pleased to hear you and your friend had such a special experience getting your matching welded bracelets.

It’s great to know you enjoyed the Instagram video too – we love being able to capture those memorable moments.

We hope your bracelets always remind you of a fun and meaningful day, and we’d love to welcome you both back again soon.

Best wishes,
The Wongs Jewellers Team 💍

Noté 5 sur 5 étoiles

Top Quality Jewellers and amazing…

Top Quality Jewellers and amazing service! My daughter had her ears pierced for her birthday and it was made into a lovely occasion for her by the wonderful and helpful staff members :)

7 novembre 2025
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Réponse de Wongs Jewellers

Dear Caroline,

Thank you so much for your kind words. We're delighted to hear your daughter had such a lovely birthday experience with us.

Making these moments special means a lot to our team, so it’s wonderful to know you both felt well looked after.

We hope she’s loving her new earrings, and we’d be thrilled to welcome you back anytime.

Best wishes,
The Wongs Jewellers Team 💍

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