WRATES SCHOLASTIC PHOTOGRAPHS LIMITED Avis 

141
TrustScore 4 sur 5

3,9

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Extremely poor experience, I placed an order 6 weeks ago and still have not received the school photos. I contacted their customer service, and got an automated reply stating they are closed for the s... Voir plus

Noté 5 sur 5 étoiles

1st set of school photos for our 5yr old. I wasn't expecting much as he hates photos being taken and cant sit still, but the end result was such a lovely photos of him grinning. Ordering was made ve... Voir plus

Noté 5 sur 5 étoiles

My boys look forward to having their photo taken each year and enjoy the experience. It's a shame that the option of a photo together was no longer available as these were photos we have really treasu... Voir plus

Noté 5 sur 5 étoiles

I liked that the packages can now contain multiple photos and you are no longer forced to buy packs with multiple copies of just one image. Having twins usually means double the expense for me but I... Voir plus

À propos de l'entreprise


Coordonnées de contact

3,9

Bien

TrustScore 4 sur 5

141 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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3,9

Tous les avis

(141)

118 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Great package deals…

Love wrates the packages sometimes have too many photos ie the small ones it be better if there was 1 or 2 more of the mounted ones instead but still affordable and good

6 octobre 2025
Avis spontané
Noté 1 sur 5 étoiles

Over exposed photo

By far the worst school photo I’ve ever had of my child.
His previous ones have always been done by another company and have been excellent. This is our first year with Wrates and I hope it’s the schools last.
They’ve turned the brightness up so much that he has no lips! And his skin tone isn’t realistic. I know most peoples gripes are down to the cost which I agree is pricey, but the photography is awful too.

1 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Five star experience

As a parent, I couldn’t be happier with Wrates School Photography. The photographers were so friendly and put my child completely at ease, which really shows in the natural smiles they captured. The pictures are absolutely beautiful – such lovely quality and a great choice of options to order. The whole process, from receiving the proofs to ordering, was so simple and straightforward. These are memories I’ll treasure forever – thank you, Wrates, for doing such a wonderful job!

17 septembre 2025
Avis spontané
Noté 4 sur 5 étoiles

Lovely pictures

Lovely pictures, always good quality, struggled to get the ones taken together without download option, quite expensive when you have several children. Would like to see budget options, as not everyone has £20+ for a picture, but would love the memories.

2 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

My little treasure lost the photo card

My little treasure lost the photo card, the school gave me wrates's telephone number. Customer service is excellent no problem helping me with a link to my photo (took me straight to the page) no problem so easy. Would defo recommend x

29 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Fantastic service

Fantastic service, I had a query and the girl on the phone couldn't have been more helpful, would ba very happy if they took the school photos next year

16 septembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Over priced

Disgusting how you can charge so much for photos and then charge an obscene amount to download them. You should be ashamed of yourselves.

30 septembre 2025
Avis spontané
Noté 1 sur 5 étoiles

17.50 £for photo which even has not…

17.50 £for photo which even has not been edited?Really?As a begginer photographer I would suggest to finish a course how to edit a skin as my little one still has a red spots after his allergy on pictures...Also you could learn how to put kids in front of camera and after take the money...

16 septembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Awful photography

Please do not use this company for your school, 10/10 would not recommend. My children's school photos are awful so I emailed them explaining my disappointment and the reply agreed with the issues I raised and that I was not obligated to purchase them which is a ridiculous comment. The issues I raised are the lighting is so bright my sons eyes appear black. In the sibling photo my daughters head (who is 3 years younger) is higher than her brothers and her arm is around his shoulder making his head dip down. Since when do we have arms around shoulders nevermind it being the younger sibling doing it! I work in a school myself and the photographer that attended was absolutely fantastic, she proof checked all the children's photos before moving on and made sure they were all in correct positions and did what she could to get them to smile naturally and this is what I expected but it's quite obvious they were rushed through and not proof checked. Got my fingers crossed the school go with someone else next year.

23 octobre 2024
Avis spontané
Noté 2 sur 5 étoiles

Each digital photo download is £16.99

Each digital photo download is £16.99, which is an insane price. No idea why our school changed company as the previous one would do bundles (digital+print) that were more affordable. The cheapest bundle that I could add to this would have brought the whole price to more than £50, and one single mounted photo is £11 at the time of writing.

I agree that they just keep hiking the price because they can since parents want to hold onto memories.

I seriously hope our school reconsiders and chooses someone else for the photos next time.

19 octobre 2024
Avis spontané

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