Iron & Brass Bed Company Avis 

Love my ‘Lily’ black iron bed from The Wrought Iron and Brass Bed Co, bought through John Lewis. It’s sturdy, comfortable, traditional, elegant and will always be en vogue. I don’t think I will ever tire of it. The Bed Co were in contact with me from the start of the order to post delivery, always professional and helpful. I love that they are a family run business and their beds are made in England. Their people delivered and assembled within 15 mins and were polite and efficient.

Fabulous service from start to finish! From point of sale to delivery and assembly of the bed every step was seamless. The bed looks amazing so classy and timeless. You can instantly see by the quality and sturdiness of the bed it will definitely last a lifetime. I am on a mission now to replace the rest of the beds in our house with these gorgeous beds!

From order to delivery, communication has been fab. Delivery was spot on. We chose to assemble the bed ourselves, which was super easy following the video tutorial. We did have issues with the finials, but was dealt with very efficiently. Thank you

Our Sophie bed was ordered via John Lewis, but the order was handled swiftly and in a very timely way by WIBB, and from the start their timings were accurate, even to the day/time of delivery, so Thank you!

The product is so well-made, and with the addition of brass bedknobs really added to the freshly-decorated room's appeal. Excellent!!

We ordered the Grace double bed and we are delighted with it, exactly as described and pictured. The mattress is very comfortable. The delivery men assembled it for us and removed all wrappings very efficiently. The company was easily contactable for advice.
We did have some slight issues around delivery, the day offered for delivery did not suit particularly well but the next available date was more than a month away. Delivery was supposed to be morning but was actually 2pm. We are in Scotland, that probably makes delivery a bit more difficult.
Overall definitely recommend these beds and this company but dont rely on an exact delivery time.

I’ve bought three beds now from the Wrought Iron & Brass Company. Communication has been efficient, professional and friendly. The bed frames and mattresses are first rate. The delivery teams are efficient, tidy and friendly. I made space for a bedframe, the doorbell rung, and very soon I had a new bed assembled. Highly recommended.

Very good quality products and customer service

From the very first enquiry through to the delivery and assembly the service has been superb. The sales team went above and beyond to ensure that the bed frame would go up my quirky stairs and the delivery men did the same. The bed frame is beautiful and is great quality.

The Wrought Iron Bed Company. Superb customer service from start to finish. Nikki was most helpful when I rang to place the order. Email communication was superb. The delivery team Matthew, plus the new boy! were very pleasant, put the bed up very quickly and efficiently.
The bed is superb, beautifully hand crafted and extremely comfortable.
I don’t very often write reviews, but on this occasion I felt that this company deserved a review for their superb product and efficient friendly staff.

Excellent customer service, great delivery and beautiful British made iron bed! Hopefully will last a lifetime! Really pleased, thanks

Excellent product. Good communication. Easy to put together. It’s our 2nd one from the company so we knew it would be great. Would have given full marks but slightly concerned about the handling of such a high value item by the deliverers. It seemed to be just chucked in the back of an untidy van.

I took delivery of my new bed yesterday and am absolutely delighted with it - looks beautiful and a wonderful addition to my home! Really pleased to be able to buy from a small company and love the fact that each bed is made to order. Customer service from start to finish has been excellent, very attentive and responsive. Would not hesitate to recommend this company.

I am delighted with my Sophie bed which I had been promising myself for a number of years, and I am not disappointed.
Great follow up from the company’s customer service team to clarify order, delivery and to then check all good with bed, installation and delivery. Couldn’t fault them.

Absolutely delighted with my new bed .
The quality is outstanding and it has exceeded my expectations.
From start to finish, the company was extremely helpful, with excellent communications.
Delivery was professional and hassle free.
I wouldn’t hesitate to recommend them to anyone looking for a quality bed and first class customer service. Thank you for such a great experience.

The bed is fantastic, very well made, sturdy and pretty to boot. It took 6 weeks to be made and was absolutely worth waiting for, then was delivered and assembled for us in a matter of minutes. I'm really pleased with it and would absolutely recommend the Wrought Iron and Brass Bed Company

Great, sturdy bed! Delivered on time and assembled by the delivery men very quickly.

Communication excellent throughout. Delivery was timely, quick, efficient and courteous. We are very pleased with our new double bed.

We bought a new bed frame and bed base from this Company. The product is great quality (and made in this country) and the customer service has been brilliant. Neil did a great job in delivering and assembling it. We are delighted with our new bed.

From my first'phone call to Nikki right through to delivery I cannot fault this company.

I was given a 6 week time line and on the dot the mattress was delivered.

I was informed every step of the way. The 2 man delivery team called half an hour before arrival and did a great job!

The mattress isn't cheap but then how could it be? The materials, craftsmanship and hand finishes are costly. BUT a good night's sleep is genuinely priceless.

If you are thinking about investing in a new mattress this company will not let you down. A great experience AND a great night's sleep.
Thank you!

UPDATE AFTER 2 WEEKS
Just flipped and turned the mattress.

After 2 weeks I can confirm this is the most comfortable mattress I have ever owned. It is completely supportive.

I have always been a 4 hr sleeper- awake at 2 am/ 4am etc. Now I sleep for 7 hrs straight. This purchase has literally changed my life. Fantastic product!!

I ordered one of the double bed frames from iron & brass company - it arrived yesterday and I was really very impressed with the quality - it has a lovely finish and is clearly made with alot of care and attention. The delivery was on time and they built the bed for me where I needed it. Overall I was extremely impressed with the product, the process and the overall service. This is a great product and a great company who clearly value their product and their customers. Excellent experience