My contract was coming to an end and as no longer required their service decided not to renew before expiry of contract. Ignored my informing them of my decision and proceeded to pay them selves for... Voir plus
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Lisez les avis des autres
Excellent service from Xinix Ltd. I purchased 10 Grandstream GRP2614 ITSP phones and couldn't be happier with the experience. The team was professional, responsive, and even went out of their way to o... Voir plus
We had a lot of audio problems with our old VoIP supplier, and managing the team was rather challenging. So far, everything has gone smoothly since joining with Xinix. For managing users and accessing... Voir plus
Needed to switch to VOIP after our landline was cut off and the old provider couldn't (or wouldn't) reconnect! Contacted Xinix via chat and within an hour I had ordered VOIP porting my existing number... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Xinix is a UK-based VoIP providing company that offers the best VoIP packages for small, medium, and large businesses. It offers flexibility, scalability, affordability, and easy integration with all kinds of business software that helps with seamless communication and task management. Xinix is famous for an easy setup, use friendly interphase, and 24/7 customer care that ensures the best for your business. With the help of Xinix, your small business can benefit from some of the remarkable features including call recording, instant messages, group chat, conference call, instant reporting, call analytics, and more. For details, reach out to Xinix and get detailed information from our customer care right away.
Coordonnées de contact
Xinix House, 4 Thames Road , IG11 OHZ, Barking, Royaume-Uni
- 03333 055 888
- sales@xinix.co.uk
- www.xinixworld.com
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Very efficient service
Very efficient service , equipment easy to install , very friendly and professional staff
Great support from Uzair
Great support from Uzair - quickly with helped an IT issue.
Thank you to Uzair who was professional…
Thank you to Uzair who was professional and helpful throughout. He is a credit to the Xinix Team.
Great Services
Really satisfied with the overall service — things were handled efficiently and with care. A big shoutout to Uzair for his friendly attitude and professional approach. He made the whole process easy and stress-free. Definitely worth recommending!
Not very straightforward
Quality was a bit hazy, always sounded like one was in a echo chamber. Noticed the difference in voice quality when used vodafone on the same phone.
Also not upfront about details- got the one year plan and informed when trying to opt out that it was a compulsory 2 year contract. I'll pay but make a complaint to consumer protection and strongly recommend you try the traditional networks as about same price, much better quality and at least you get a contract with the terms.
Uzair is very helpful and resolved the…
Uzair is very helpful and resolved the issue quickly
Shabby all round
Shabby all round. No details of how to manage my account. Massive echo on all calls where both parties on a call can hear a 1 second delayed echo. BUT on the plus side it’s made me realise I don’t need a landline. So it will be goodbye as soon as the contract is finished.
Made a big difference in the quality of…
Made a big difference in the quality of calls, great support line.
Interrupted phone line
Due to difficulties with the base Uzair was extremely patient. It took quite a time to resolve the issue which culminating in the provision of a new base but Uzair resolve all the issues and with great expertise. Thank you
transfer went well
transfer went well. everything on time. I do tend to worry about tech stuff and it all happened as promised
Very polite and friendly service
Very polite and friendly service
Handset was not connecting with base unit, on my one email some called me and sort out my problem within same day.
Quick response and excellent service!
Quick response and excellent service by Uzair!
Customer Care Contact
Other than having to deal with XINIX almost exclusively through email, the experience was very pleasant and efficient.
Really good staff really helpful listen…
Really good staff really helpful listen to wat i had to say then they explained everything to me in a very good manner to make me understand very helpful
Thank you
Keeping my landline phone.
The goods arrived well in advance of the fibre installation. My contact Maryam had sent me instructions on how to connect everything up. It was very straight forward. It went live at the appointed time and has worked flawlessly ever since. I am impressed with Xilinx.
Xinix were very helpful and supportive…
Xinix were very helpful and supportive during the installation of the telephone system, which proved more straightforward than I imagined. Since then they have called me on a number of occasions to see if I have had any problems, which I haven't. Compared to what I was paying previously I think this package is far better priced.
Excellent Customer Service with XINIX.
The Customer Service with XINIX is first class. We did have a complication with the bundle of 3 phones purchased but the Technical Department of XINIX sorted the hiccup out effectively and courteously and the phone setup is now working very well. Communication and assistance have been excellent throughout. I would highly recommend XINIX.
Been with these guys for over 8 years…
Been with these guys for over 8 years have multiple lines with them
Highly recommend A++
Easy throughout.
Excellent service throughout whole process.Our retained telephone number was up and running within minutes of the new fibre replacing the copper line on 18th March 2025.
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