YOUCANIC Avis 

28
•
TrustScore 4.5 sur 5

4,4

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

For many years I've been using software and a laptop to monitor and diagnose my vehicles. After buying a couple of newer vehicles recently the cost to upgrade the software and add LICENSES for the v... Voir plus

Noté 5 sur 5 étoiles

I own Mercedes, Porsche, BMW, and Lexus vehicles and used to pay exorbitant dealer diagnostic fees. Those days are over. This tool paid for itself after just a couple of scans and service resets. Thou... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent service and very good products. I also have the XTOOL d8w and Thinkscan 689. The Youcanic scanner is the one I normally use because of its coverage and scanning functions. It also has free u... Voir plus

Noté 1 sur 5 étoiles

Mercedes owners beware. I wasted $508 INC TAX, in July 2025 on a Youcanic scanner, model YOUCANIC UCAN-II-C PRO. One strong reason for this was to plan a brake flush on my 2011 Mercedes'.... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Garage automobile
  2. aussi dans
  3. Ventes d'accessoires automobiles

Écrit par l'entreprise

We empower drivers worldwide with dealership-level diagnostic tools and easy-to-follow repair guides, helping them take control of their car repairs and save thousands. Our flagship product — the YOUCANIC Full System Scanner — is trusted by thousands of DIYers and professionals across the globe for its powerful features, ease of use, and unmatched value. More than just a tool, YOUCANIC is a platform for automotive education and empowerment. Our expert-written content reaches over 2 million people every month, making us one of the leading resources for DIY auto repair and diagnostics. What sets us apart is our real, human support and our commitment to making advanced diagnostics accessible to everyone. Whether you're a first-time DIYer or a seasoned mechanic , YOUCANIC helps you say, “Yes, you CAN.” Join the global YOUCANIC community and experience a smarter, more confident way to fix your car. Founded in 2016 by Rushit Hila, a Professional Engineer and Albanian-born American, YOUCANIC is a USA company based in Maryland on a mission to revolutionize the auto repair industry.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

28 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,4

Tous les avis

(28)

18 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Best scan tool

"This is the best bi-directional scan tool tablet for it's price range!Easily competes with $600+ offerings from other brands, while offering free life time updates. It's the best value I've seen from any scan tool company and the coverage is amazing. From what I understand, this uses the tried and trued foxwell scan tool software."

31 juillet 2025
Noté 5 sur 5 étoiles

Must have tool for any DIY auto owner!

Saves trips to the dealer for diagnostics and maintenance that you can do yourself. After careful consideration and research, I chose YOUCANIC and you should to! I called 4 of the big scan tool manufacturers and found the majority were all manufactured in basically the same location. However, YOUCANIC had a significantly different approach to solving malfunctions focused on the end user with how to assistance and minimizing out of pocket cost after purchase. No annual subscriptions, instant access to diagnostic reports, videos, one on one troubleshooting assistance and more. I fixed all the issues with my son’s car in a week after purchase and the cost savings covered the cost of the unit, now each additional is money in the bank. You can spend more for the same functionality so long as you pay associated fees year after year and settle for lackluster performance or you can skip that, get customer support directly from people who just want to help you get back on the road. Buy the YOUCANIC, save money, and be pleasantly surprised.

18 juillet 2025
Noté 5 sur 5 étoiles

Great customer service in USA

The best bi direction full system scanner in the market. Better option than Autel, Launch or iCarsoft. Best support in the scan tool industry. I had an issue with the WIFI connectivity with the device upon first use. I called support and went trough a couple rounds to trouble shooting before they sent me a new one without cost to me. Support was quick.

28 juillet 2025
Noté 5 sur 5 étoiles

The best full system scanner in the market

Bought the Youcanic Ucan-II-C to use on various car's, so far I have tested it on a 02 GMC Envoy and an 06 BMW E66.I was able to quickly diagnose and find all issues and do the appropriate repairs and successfully clear the code for each repair. Very pleased with this purchase! The build quality is very durable and should easily last a long while. Good performance for low wait times, I was surprised how quick it completes each task. Also like the support options while connected to wifi for each code that appear, if you need this is handy. Video scope works great and does capture. Wireless OBD is also nice for working under the hood+ live data options. I definitely recommend Youcanic full diagnostic scan tool, Amazing Features and Amazing Support for an Amazing price. I also wanted to say the Support Team at Youcanic shipping is top notch 5 star service. Specia thanks to Olivia & Melisa + Youcanic shipping Team! Much Thanks To you all Chris.

26 juillet 2025
Noté 5 sur 5 étoiles

Best Price and Functionality

The best scanner on the market in terms of price and functionality, the tool is most capable of handling any level job from novice to professional and is supported over a wide range of vehicles. One of the most useful tools I have ever purchased. Youcanic is great company.

23 juillet 2025
Noté 4 sur 5 étoiles

Service manual for 2010 Mercedes GL450

I bought the service manual for a 2010 Mercedes GL450. It has been a great car, but I was planning on doing a complete overhaul of the air conditioning system, replacing everything and returning it to new condition after the compressor had a major problem.

This manual was the most useless manual I have ever seen for any vehicle... The manual had virtually no information on what needed to be done to remove the compressor, condenser, Receiver-Dryer, thermostatic expansion valve... It didn't even tell you where they were located! Much less give any information about how to replace them!

The first Mercedes I ever bought was a 1992 Mercedes 400E, and the factory service manual was 2 CD's that had very limited information about anything in that car... I was so angry about spending over $200 for that pile of junk manual!

I am revising my review of this manual because the authors have refunded me the cost of the manual. I didn't do a complete read of the manual since I bought it for only one job. I don't actually have an honest opinion of the entire manual, because I was merely looking for information on a complete overhaul of the air conditioning system. Since I have owned this vehicle for over 10 years and I do all the repair and maintenance work myself, I am very familiar with most of the vehicle. :-)
And the fact that they refunded me the money was an unexpected surprise, and I have to give them kudos for doing that!
Mercedes vehicles are sometimes very difficult to work on, and jobs that are simple on many other vehicles are much more complex when being performed on a Mercedes... So I would recommend this companies manuals for most people going forward... If you buy a manual from them and have a question, I think they will do their best to get you an answer. And that is unusual these days...

23 septembre 2024
Avis spontané
Logo de YOUCANIC

Réponse de YOUCANIC


Thank you for your feedback. We're sorry to hear the manual didn’t meet your expectations. It wasn’t necessary to leave a negative review—had you contacted us directly, we would have been happy to assist and offer a refund.

We've located your order and have processed a refund since the manual wasn’t helpful for your specific needs. The information in the manual comes directly from the manufacturer, and while many of our customers find it useful, we understand that some manuals are more detailed than others.

In the future, if a manual doesn't offer what you’re looking for, please feel free to reach out. We always refund purchases if you're not 100% satisfied, and we're here to help you find the right solution. At YOUCANIC, our goal is to make sure you're able to be the mechanic, and we’re committed to helping you achieve that.

Thank you again for your feedback.

Noté 5 sur 5 étoiles

If you own a Mercedes S400 Hybrid

If you own a Mercedes S400 Hybrid, don't think to go to Mercedes Dealers, they will simply mass up your Hybrid system during fixing any other issue, and will charge you thousand of dollars for darning your hybrid battery, and will tell you sorry, your hybrid is gone.

Your safe alternative is to ship your car to Yocanic for free diagnoses, and professional fix, recharge or change the hybrid battery, if it is gone with a rebuilt battery with one year warranty, and arrange a ship back for your car as brand new.

I drove my S400 Hybrid 2010 with 37 thousand miles only to Mercedes dealer for minor issues, like Dynamic, massage seats and back seat head rest not working, speed sensor and AC sensor not working, they replaced the 2 sensors, but could not fix the air pressure bump for the seats and head rest, and drained my hybrid battery during the process. they kept jumping the regular battery to start the car, and the only solution they offered is to replace the hybrid battery for $16,000 USD + labor.

I took my car from there after several jump start, and parked after checking the regular battery which was perfect. few hours later the car would not start not even with the jump. So I found Youcanic online, called Rashit and explained to him the situation, we tried to jump start the car so I can drive it from New Jersey to Baltimore to his shop, but the car would not accept the jump. so the final solution was to get a flatbed truck with winch, to pull the car on it and shipped to Yocanic shop, they did check the car and diagnoses it with all the error codes, and find out the hybrid battery was gone. The only make sense decision was to replace it with a rebuilt battery with Yocanic one year warranty, than they start to trace the bump issue for the dynamic seats and head rest on the back seats, and find the bump was fine and we only needed to reconnect some lose hoses at the trunk where the bump is and inside the 2 front seats. all work perfect, and they kept the car for few days after that to check the rebuilt battery is working fine, and I arranged to ship the car back from there.

Final conclusion as the first paragraph above, Youcanic is the only place that I found on the east coast of USA, that can deal on the S400 Hybrid, and without any hesitation, if you have any issue in your Hybrid car related to the hybrid system or anything else, you should call them and arrange to ship or drive your car there. and we should find your review here few days or weeks after that.

15 mai 2023
Avis spontané
Noté 5 sur 5 étoiles

Great tool, excellent team!

Had a small issue with ordering the Youcanic scanner, but the team rapidly solved it. Great tool, excellent team! Fast support and tons of video guides. Thanks Youcanic.

30 avril 2023
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus