Good quality car mats but major issues with the courier used. Didnt turn up on day they should have done, came day after with no updated notification. Thrown over wall knocking things over in the proc... Voir plus
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Good quality car mats but major issues with the courier used. Didnt turn up on day they should have done, came day after with no updated notification. Thrown over wall knocking things over in the proc... Voir plus
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Ordered car mats for Clubman Cooper S, by entering car reg in their system, which identified the car correctly, their site stated in stock, took them 5 days to process order,their site stated delivery... Voir plus
The order was placed with personalisation, the mats fit perfectly in our Vauxhall Combo vans 23 plate, initially they only send one set when two where ordered. I wouldn't normally mention an error but... Voir plus
After a recent purchase of a smart 2018 Vauxhall Astra I couldn't believe it didn't come with any car mats fitted. I decided to go for some premium quality fitted car mats and after a lot of research... Voir plus
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Your Car Parts are suppliers of quality automotive accessories, tailored fit car mats and boot liners.
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I have ordered car mats for fiat 500 order number YCP0222586 for 29.99
I ordered them on Wednesday 3rd April and not had a response apart from an email thanking for the order
I have emailed and called numerous times and no reply at all as to when I am receiving the mats I call the number and try the sales option no answer keeps ringing and customer service you leave a voicemail for them not to get back to you
Shocking wish I never ordered with this company
I want a refund in full so I can go and purchase elsewhere
Hopefully I get a reply on here
Why say 5 working days and don’t keep you informed
I am taking it further to get my money back
Just so easy to order, the service and quality of the goods are first class, will definitely use again

Réponse de www.yourcarparts.co.uk
Fit the car perfectly and nice to look at

Réponse de www.yourcarparts.co.uk
Lovely car mats, well made and delivered in specified timeframe, very pleased. We had bought some for our new car approx 18 months ago and still going strong so we bought a set for our son in laws new car and he’s chuffed to bits with them.

Réponse de www.yourcarparts.co.uk
Paul provided great service and was supportive and helpful in resolving the situation. We would thoroughly recommend Your Car Parts based on our experience

Réponse de www.yourcarparts.co.uk
My car seems to have none standard positioned pins on the floor, Paul was very helpful in making sure that the mats I ordered were a perfect fit by suggesting that I make paper templates. Great service.

Réponse de www.yourcarparts.co.uk
I am a driving instructor and wanted a hard wearing replacement set of foot carpets for my Citroen C3
I did an online search and decided to order from Your Car Parts.
Paul of Your Car Parts contacted me to ensure all went well with the order and double checked everything: his attention to detail and professionalism was very commendable.
The carpets arrived quickly and well packaged. They fit the floor space in my car perfectly and feature stitched edging and a matching heel pad
Paul contacted me to make sure I was happy with everything.
I can thoroughly recommend Your Car Parts for service and quality.

Réponse de www.yourcarparts.co.uk
Your Car Parts, through its Customer Services Manager Paul, provided excellent service and supplied me with just what I needed. I ordered internal mats for my Mercedes C Class AMG convertible and when they arrived I was delighted. They fit beautifully and meet all my needs.

Réponse de www.yourcarparts.co.uk
We have just received a set of rubber car mats for our BMW 2 Series ordered from yourcarparts.co.uk. They are by far and away the best quality ones I have found during a pretty extensive search, having returned inferior quality mats to other suppliers which were very disappointing on arrival.
There was slight glitch in the time it took for the mats to be cut (to order) and delivery. However they were well worth the wait. The other positive is that Paul and his customer services team always picked up the phone when I was checking on the delay, and were always able to give me an update and an explanation. Not only are the mats excellent but the customer service was excellent as well. I am very impressed with this company.

Réponse de www.yourcarparts.co.uk
I mistakenly got the bootliner delivered to the wrong address. Customer services were very patient and polite. When it was pointed out to me I was able to collect it from my neighbour. Very happy with how this was dealt with

Réponse de www.yourcarparts.co.uk

Réponse de www.yourcarparts.co.uk
Great quality, well made, love the edging that I could choose colour. Fits perfectly. Easy to order, updated regularly during manufacture and arrived quickly. Easy to track. Great mats.

Réponse de www.yourcarparts.co.uk
What made my experience really great with no stress, things. Went a little wrong but have no fear it’s sorted in matter of 20 minutes.

Réponse de www.yourcarparts.co.uk
It’s great to able to speak to someone - Paul was very friendly and followed up on things he said he would do.

Réponse de www.yourcarparts.co.uk
Brilliant from start to finish, arrived when promised prior to Christmas. Quality and edge colour excellent. My daughter calls her car Gino, so we added that name as personalisation option. She absolutely loved them.

Réponse de www.yourcarparts.co.uk
Great service, I have now purchased car mats for VW Golf x 2 , Fiat 500 and Mazda. Excellent quality.
Highly recommend.

Réponse de www.yourcarparts.co.uk
Paul was extremely helpful in dealing with my order for new car mats. Excellent customer service and updates and a quick delivery. Wouldn’t hesitate in recommending.

Réponse de www.yourcarparts.co.uk
I have received some top quality mats from Your Car Parts for my Vauxhall Mokka which no other retailer was able to supply. They are a perfect fit and make the Car interior look very smart!

Réponse de www.yourcarparts.co.uk
I ordered mats from this company after ordering previously. Well let me advise you, on this company in 2023. They are selling cheap liner than paper cheap cheap quality cars mats which can be bought from Halford for £19.99 which are still better quality. Also are now using cheap iron on stickers for requested logo's. Also spend 2 weeks saying they had dispatched them and offering no tracking number. 12 emails to get the mats to me later and refused to accept a return. As not as described or anywhere near the quality offered. Buyer beware! I give this company a -1 out of 10 !

Réponse de www.yourcarparts.co.uk
Mats with Scotland flag logo and a custom boot mat were made and delivered on time. Quality and fit is excellent.

Réponse de www.yourcarparts.co.uk
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