Your Discount Chemist Avis 

No contact details. I submitted a follow up because my delivery was not sent out. After a week I get a notification that it just got sent out but I’m still waiting for a response

I have had nothing but positive experiences at this chemist. Lovely and clean; wide aisles great for walker-users; friendly, helpful staff and the Pharmacist I've always seen (Michael) is full of knowledge, advice and good ideas. Their prices are so good that I've queried the price of the last 2 scripts - cheaper than other bigger stores. Parking at the door and close to home.

I’ve ordered things from china that got here sooner… such slow postage. Didn’t even get a confirmation email had to ask for one

Disgusting service . Fragrance arrived stale smelling and old ! Would not allow return . Do not buy from this retailer..ever !!!

Very recently I purchased a $200 bottle of perfume through Afterpay as a gift for a friend only to realize a few minutes later when the order confirmation email came through that I had chosen the wrong one. I messaged The Discount Chemist via their site explaining what had happened & in less than 30 mins they replied that they were happy to cancel the order & all I needed to do was supply the order number, which I did. Another email came through a few moments later confirming that it would be canceled & the next day Afterpay sent an email confirming that the order had indeed, been canceled. The Discount Chemist made what could have been a stressful issue so easy to resolve. If this is an example of their customer service I would highly recommend them.

They offer free postage on purchase over $150 then send your package in the slowest possible way, I have been waiting for 2 weeks for an item that was meant to be a birthday present, at the time of purchase I brought another item from another online chemist and had that item in my hands in 3 days! Do t bother with this company there is plenty of options out there!

I started buying prescription meds for my cats from this online pharmacy because, at the time, due to covid, there was a shortage of the particular meds I needed & they were the only ones I could find that had a regular & reliable supply. Every. Single. Time that I have purchased from them since, there has been drama. From taking anywhere from six to eight weeks from the time I ordered & paid for my meds, to when I received them, to being unable to contact them on their 1300 number, to them not replying to messages left, be it text or voice mail, to sending the repeats back, even though they were asked to keep them on file, every time there is some drama. I've had enough. If I could leave a no star review, I would.

I purchased some perfume through this website via kogan, as soon as I made the purchase I contacted the chemist via kogan contact form, to ask to send this authority to leave parcel like I do with all my online purchases, it took them 3 days to reply and when they did reply they told me my parcel had already been shipped, not impressed and if my parcel is not left by Australia post on delivery I will not purchase from your discount chemist again