Courteous and none pushy at first I wasn't sure if it was a scam but I was quickly reassured and the caller went on to say that I had allotted 10 free lines. Unfortunately I did'nt win anything but th... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
I received a phone call offering ten free lines and inviting me to sign up for lotto. I said my husband already plays and I really couldn’t afford the expense of playing myself. The gentleman I spo... Voir plus
L'entreprise a répondu
This is the second time I have been offered lottery tickets, I didn’t win last time. I hope I will be lucky this time. The gentleman who called was very polite and it was a pleasure to speak to him we... Voir plus
L'entreprise a répondu
It was a surprise to get the free lottery numbers. It happened as a customer service thank you. The lady who I spoke to at the lottery service was very helpful and explained how this would work. She e... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Coordonnées de contact
Long Acre Barn, Pury Hill Business Park, Near Alderton, , NN12 7LS, Towcester , Royaume-Uni
- +44 (0)20 3695 6222
- info@yourlottoservice.co.uk
- www.yourlottoservice.co.uk
Information importante
4,4
Excellent
1 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 83 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Réponse de Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Absolutely brilliant
Absolutely brilliant, fantastic polite people no pressure attached. It’s nice to have a conversation with polite people thank you.👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻
19 juin 2026
Avis spontané
Réponse de Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
The lady that rang me was friendly
The lady that rang me was friendly, polite
I remember we had general chit chat so easy to talk to.
Can't remember the day, sometimes in may o think
12 mai 2026
Avis spontané
Réponse de Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Very polite and friendly
7 mai 2026
Avis spontané
Réponse de Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
The agent was pleasant
The agent was pleasant, informative and patient. No complaints.
16 avril 2026
Avis spontané
Réponse de Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Réponse de Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Free tickets
Free tickets, from magazine. Communication only what's needed, I haven't noticed more spam in my email in box.
A polite follow up call, no complaints.
16 juin 2026
Avis spontané
Réponse de Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
My experience was good the lady I…
My experience was good the lady I talked with was very helpful, no faults.
2 avril 2026
Avis spontané
Réponse de Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
The lady was very helpful
The lady was very helpful, as i didnt really understand it, and thought it was a scam, but she explain it to me until i understood, i even called her the next day, to prove it wasnt a scam, and she was still very patience with me.
15 mai 2026
Avis spontané
Réponse de Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
The person I spoke to was informative…
The person I spoke to was informative and talked me thought the whole process
22 mai 2026
Avis spontané
Réponse de Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Great service and ten free lines from the Lotto
A great experience with Yourlottoservice UK Ltd . A very polite gentleman from this service phoned and asked if I would like 10 free lines for the lotto - I thought it was too good to be true but they came through in an email. I didn’t win but had ten chances that I didn’t pay for. No further emails received. I’m glad that I answered the phone. Thank you Lotto service.
12 juin 2026
Avis spontané
Réponse de Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Really good adviser no.pressure didnt…
Really good adviser no.pressure didnt cost me a penny
10 avril 2026
Avis spontané
Réponse de Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Simone and effective.
Free tickets, from magazine. Communication only what's needed, I haven't noticed more spam in my email in box.
A polite follow up call, no complaints.
Might even take it as my way of playing the lottery.
12 juin 2026
Avis spontané
Réponse de Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Professional
Very polite, bubbly personality it was nice and reassuring to hear a friendly voice.
12 juin 2026
Avis spontané
Réponse de Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Friendly helpful staff.
Friendly helpful staff.
An easy way to play the lottery.
12 juin 2026
Avis spontané
Réponse de Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Free lines!
I was contacted by an articulate friendly man in connection with the lottery. He explained that I was entitled to some free lines which I gladly accepted. However I was expecting a catch and when he mentioned that I could buy more lines I declined. He was not pushing or 'hard selling ' and that was that. I just had my free lines which sadly didn't win!
30 avril 2026
Avis spontané
Réponse de Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Absolute Bellshit about 4.4 prey on…
Absolute Bellshit about 4.4 prey on vulnerable people try to cancel to be told 3 months at 54.00 will come out there bank account. NEEDS SHUTTING DOWN NOW!!!!!!. Now rang me about this review to say the third payment wont be taken out saying how did we know she's vulnerable we cant ask that like I cant ask my grandfather who has altzimers? And saying your sister has won £3. Then asking me to take this review down
9 juin 2026
Avis spontané
Réponse de Yourlottoservice UK Ltd.
Dear Dawn Denman-Jones
If you could please contact us directly on 020 3695 6222 or by email at info@yourlottoservice.co.uk we will be happy to assist you further.
Kind Regards,
Your YLS Team
Dear Dawn Denman-Jones
Thank you for taking the time to speak with us and for bringing your concerns to our attention. We are very sorry to hear about your experience and understand the frustration this situation has caused.
We take matters like this seriously, particularly where there may be concerns around vulnerability, and we appreciate you highlighting this to us.
Following our recent conversation, we are pleased that we were able to discuss the matter. We understand that this has now been brought to a satisfactory close, and we appreciate you giving us the opportunity to address your concerns directly.
If you have any further questions or need any additional support, please do not hesitate to contact us.
Kind regards,
YLS Team
Please steer clear of this company I…
Please steer clear of this company I initially had a phone call from this company in Feb.
I was not informed i would need to pay monthly. Since Feb this company keep trying to take £54 per month from my bank
I have spoken to them on the telephone when the woman was very abrupt telling me they will not stop until I make 3 payments, I explained I am on benefits and a pensioner but they just said they will continue to try to take money until I make 3 payments Appaling
5 juin 2026
Avis spontané
Réponse de Yourlottoservice UK Ltd.
We sincerely apologise for any misunderstanding when registering with us.
To give you a further insight into the registration process.
Upon calling, ten free lines, in a syndicate of fifty players, are granted, without any prerequisites and at no cost, as advertised.
When you called to register, our consultants were then able to invite you to participate in different professional syndicates, which will involve costs. These syndicates are based on the UK lotteries, and customers can play over 1,000 lines a month on a subscription basis. Lottery tickets are purchased from a UK Lottery operator. In this case, we also ask the customer for payment details.
The initial play period is for 3 months and you can give notice to cancel up to 14 days prior to the next play period. All details about the purchase was sent by post.
If you could please contact us directly on 020 3695 6222 or by email at info@yourlottoservice.co.uk we will be happy to assist you further.
Kind Regards,
Your YLS Team
Friendly representative of your lotto
Friendly representative of your lotto , gifted 10 free tickets , not much more to say .
liam
10 avril 2026
Avis spontané
Réponse de Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
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