YourShortlist®  Avis 

810
•
TrustScore 4 sur 5

4,0

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Lisez les avis des autres

Noté 4 sur 5 étoiles

Although we have not yet used YourShortlist®'s services directly, we have been impressed by how clearly and professionally they present their solutions. Their website provides a straightforward e... Voir plus

Noté 3 sur 5 étoiles

Good start with leads offered. We opted for an another provider but the site did present options which were helpful.

Noté 5 sur 5 étoiles

Callum and colleagues were all helpful and courteous. We would recomend them to anyone seaching for partner businesses.

Noté 5 sur 5 étoiles

This company has saved me plenty time trying to find fairly priced IT partners and services for our non-profit. They will check up on you via phone call to understand your requirements and how m... Voir plus

À propos de l'entreprise

Écrit par l'entreprise

YourShortlist streamlines business technology lead generation by quickly matching providers with prospects actively seeking solutions. At YourShortlist, we make it easier and more cost-effective to find, compare, and implement new software, telecoms, and managed services. We create a bespoke shortlist of solutions to fulfil specific project criteria by matching requirements with the right providers from our database of over 2400 trusted technology Partners.


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4,0

Bien

TrustScore 4 sur 5

810 avis

5 étoiles
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A répondu à 40 % de ses avis négatifs

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4,0

Tous les avis

(810)

53 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Muy majo Javier Galvez

Muy majo Javier Galvez, supo asesorarme en varias gestiones relacionadas con amrketing de forma concisa y clara

14 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

Not a lead generation company

Firstly, take a look at all the positive reviews on here. Many are written by people with only 1 review. That tells you everything you need to know about this company.

We invested £5000 with YourShortList and have regretted it since day 1. Most leads provided don't respond to your calls and emails, and trying to get these credited back through the 'pass back' process is designed to be difficult at every stage.

I've long suspected too that the leads are sold many times over, even though it's claimed they are restricted to a small number.

We agreed a 'warm handover' process with our account manager, meaning the lead should be properly qualified and expecting our call. Even with this, we had leads that still didn't respond. YSL took no accountability for this and have even tried to refuse pass backs on leads they couldn't contact themselves!!

If you look at the company legal configuration of YourShortList, it's been carefully engineered to avoid legal challenges, by having a shell company in Scotland and operations overseas.

We've not had a single positive lead or any business generated through YSL. Think very very carefully before considering this company for your lead generation and do proper due diligence first.

18 décembre 2024
Avis spontané
Logo de YourShortlist®

Réponse de YourShortlist®

All of our reviews are genuine and from verified users. We take great care to adhere by TrustPilot’s strict guidelines.

We appreciate your feedback about lead quality. We have strict quality assurance processes for all our leads, and we're always working to refine how we generate them to ensure the best results.
We're dedicated to providing top-quality leads and excellent customer service. We're sorry your experience hasn't met those standards.

If you'd like to discuss your experience in more detail and explore how we can assist you, please reach out to us at getintouch@yourshortlist.com. We're committed to supporting our partners.

Thank you for sharing your thoughts.
Kind Regards,
The YourShortlist Team

Noté 1 sur 5 étoiles

Absolut enttäuschend – Finger weg von diesem Anbieter!

Wir sind ein seriöser Anbieter von Softwarelösungen und haben letztes Jahr einen Vertrag mit diesem Leadanbieter abgeschlossen. Im Vorfeld wurde uns versprochen, täglich hochwertige Leads zu erhalten.
Dafür haben wir viel Geld investiert, um insgesamt 10 Leads zu bekommen. Bis heute wurden jedoch lediglich 3 Leads übermittelt – von denen ich einen mehrfach reklamieren musste, weil die Qualität inakzeptabel war aber bis heute ist da keine Reaktion darauf.
Seit über sechs Monaten kommen keine Leads mehr. Stattdessen erhalte ich wöchentlich Berichte über die gleichen 3 Leads, die längst nutzlos sind.
Während dieser Zeit wurden der Ansprechpartner 4-5 Mal gewechselt, was jegliche Kontinuität und Professionalität vermissen lässt.
Trotz mehrfacher Anrufe und E-Mails mit detaillierten Beschreibungen der Probleme habe ich nie eine konstruktive Antwort erhalten.
Stattdessen bekomme ich automatisierte E-Mails, die offensichtlich durch einen Bug ausgelöst werden und keinerlei Bezug zu meinen Anliegen haben.
Der Anbieter hat seine Versprechen in keiner Weise eingehalten und liefert weder die bezahlte Leistung noch einen angemessenen Kundenservice.
Ich kann diesen Anbieter auf keinen Fall empfehlen und rate dringend davon ab, hier zu investieren. Wer ernsthaft an Leads interessiert ist, sollte sich einen vertrauenswürdigen und professionellen Partner suchen.

13 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Ahorro de tiempo

Encantados con YourShortlist y con el agente que tenemos asignado, Samuel Sanchez. Hace un seguimiento perfecto y me ahorran mucho tiempo en la búsqueda de nuevos proveedores. De momento, gracias a ellos tenemos copias de seguridad en la nube. Seguro que pronto tendremos algún servicio más implementado en nuestro sistema. Por favor, seguir así

30 juillet 2024
Avis spontané
Noté 1 sur 5 étoiles

I'll try to be honest

Title: Serious Concerns About Transparency, Ethics, and Employee Care.

As a former employee of Pursuit Marketing/YourShorlist, my experience revealed significant concerns about the company’s commitment to trust, transparency, and ethical business practices. Below are some observations I feel are important to share.

Key Areas of Concern

Trust and Transparency in Business Practices:

Employees were often asked to represent top-tier software providers under the guise of a shadow company, a practice that raises serious ethical questions. Furthermore, leads generated through these efforts were allegedly resold multiple times without the original client’s consent, potentially violating agreements and creating a poor experience for both clients and prospects.

GDPR Compliance Risks:

The repeated use and resale of lead opportunities, often without explicit permission from the original client, raises concerns about compliance with data protection regulations, including GDPR. A clearer commitment to legal and ethical data handling practices would significantly improve the company’s reputation and client trust.

Neglect of Duty of Care for Employees:

Workplace practices often lacked support and transparency. Employees were subjected to delayed or denied holiday approvals despite following proper processes, leading to unnecessary stress and hardship. Additionally, the lack of clarity in bonus and commission structures, coupled with delayed payments and inconsistencies in pension contributions, created a culture of uncertainty and mistrust.

Contractual and Ethical Obligations:

Instances of contractual changes without proper communication, and discrepancies in the enforcement of statutory rights such as minimum wage back-pay, reflect poorly on the company’s commitment to employee welfare and legal compliance.

Workplace Environment and Culture:

The company fostered a culture where employees were hesitant to voice concerns due to fears of being ignored or retaliated against. HR responses were often inadequate or dismissive, contributing to a lack of trust in internal processes.

Positive Potential:

The companies have clear strengths in lead generation and fostering a high-performance sales culture. However, addressing these serious issues—particularly those related to ethical practices, transparency, and employee care—would be crucial for building long-term trust with employees, clients, and partners.

Final Thoughts:

A commitment to ethical business practices, compliance with data protection laws, and improved employee care could significantly enhance the company’s reputation and workplace culture. It is my hope that YourShortlist and Pursuit Marketing and the 4iCG holding group takes these concerns as an opportunity for meaningful improvement.

31 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

Servicio muy útil y necesario

Creo que el servicio que proporciona YourShortlist ayuda mucho a enfocar la búsqueda de servicios en un mundo en el que hay infinidad de opciones. Facilita y además sirve para ser más eficiente a la hora de lanzar un proyecto. Muchas gracias a Samuel Sánchez que fue el consultor que me ayudó.

29 novembre 2024
Avis spontané
Noté 4 sur 5 étoiles

Asesoramiento personalizado y gratuito

Asesoramiento personalizado y gratuito, olvídate de las ventas agresivas y las presiones. Aquí te escuchan, comprenden tus necesidades y te ofrecen soluciones honestas y sin compromiso. Si buscas asesoramiento tecnológico confiable, transparente y sin costo, no dudes en contactarlos. ¡Te ayudarán a encontrar la solución perfecta para ti! Gracias Samuel Sánchez por tu ayuda

27 novembre 2024
Avis spontané
Noté 1 sur 5 étoiles

3 times I have asked to be removed from…

3 times I have asked to be removed from their spam email campaigns. I did warn them yesterday that if I get one more that action will be taken. I will also be reporting the spam to the ico today.

22 novembre 2024
Avis spontané
Logo de YourShortlist®

Réponse de YourShortlist®

Dear David,

Thank you for bringing this to our attention, and we sincerely apologise for the inconvenience caused. We take matters of consent and data protection very seriously.

We have prioritised removing your details from our system immediately to ensure that no further emails are sent to you.

If you have any further concerns or wish to confirm your removal, please contact us directly at getintouch@yourshortlist.com, and we will resolve this as a priority.

Thank you for your patience and for giving us the opportunity to address this matter.

Kind regards,
The YourShortlist Team

Noté 1 sur 5 étoiles

Appalling service

Appalling service. Premise that they provide qualified leads to a select number of partners is totally misleading. Quality of the leads are awful, shared amongst numerous partners rather than stipulated 4, passback facility misrepresented and communication is non-existent. On top of that they will continually create a "new" service which is in fact part of original service and then try to charge more. Avoid at all costs

21 septembre 2024
Avis spontané
Logo de YourShortlist®

Réponse de YourShortlist®

Dear Peter,

Thank you for taking the time to share your feedback. We are truly sorry to hear about your experience and the concerns you’ve raised. We pride ourselves on providing high-quality service, and it’s clear that in this instance, we have fallen short of your expectations.

Regarding your feedback on service updates, our intention is always to enhance the value we provide to our partners. However, we acknowledge that these changes must be communicated clearly, and we apologise if this caused confusion or concern.

We would appreciate the opportunity to address your concerns directly and work towards a resolution. Please email us at getintouch@yourshortlist.com, referencing this review, so we can discuss this further and take appropriate action.

Thank you again for bringing this to our attention. Your feedback is invaluable in helping us improve, and we are committed to delivering a better experience for all our partners.

Kind regards,
The YourShortlist Team

Noté 1 sur 5 étoiles

Poor Service, Unresponsive Leads -Avoid this company at all costs.

Our experience with Yourshortlist has been frustrating and disappointing, primarily due to the poor service provided by both our account manager.

We raised concerns about the quality of the leads as far back as July, but despite numerous follow-ups, our emails were largely ignored. No one from their team provided timely or meaningful responses, leaving us with unresolved issues and mounting frustration.

The leads we received were consistently of poor quality—many were completely unresponsive, while others didn’t show up for scheduled calls. Even after we followed their lead return process and rebooked some leads, the results were the same: unresponsive prospects and wasted resources. As a result, we achieved 0 ROI despite significant time and effort on our part.

The sales process was also misleading. We were promised high-quality, exclusive leads and reliable support, yet the reality was far from what was presented. Leads were often contacted by multiple providers, and the lack of exclusivity made it impossible to stand out or secure any value from the service.

The lack of communication from their team compounded these issues. For weeks, our emails went unanswered, and every attempt to escalate concerns was met with silence. This level of neglect and poor customer service is unacceptable.

Despite formally requesting a refund for the unused credits, our concerns were brushed aside with vague responses and no resolution. The refusal to acknowledge the failure of their service or accommodate a refund further underscores their lack of accountability.

In summary, Yourshortlist delivered unresponsive leads, poor support, and absolutely no return on investment. I would strongly advise against using this service. It has been a costly and frustrating mistake that I wouldn’t wish on any business. Avoid this company at all costs.

22 novembre 2024
Avis spontané
Logo de YourShortlist®

Réponse de YourShortlist®

Dear Polina,

Thank you for taking the time to share your feedback. We are sincerely sorry to hear about the frustration and disappointment you’ve experienced with YourShortlist. Providing exceptional service and high-quality leads is a priority for us, and it’s clear from your review that we have not met those expectations.

We take your concerns very seriously, and we are disheartened to hear about the issues with unresponsive leads and communication. This is not the standard of service we aim to deliver, and we regret any inconvenience this has caused.

Your feedback regarding the quality of leads and the support you received has been escalated to our team for immediate review. We are committed to investigating the points you’ve raised, including lead exclusivity, lead quality, and the communication challenges you experienced.

We would like the opportunity to put things right. Please contact us at getintouch@yourshortlist.com, referencing this review, so that we can better understand your specific concerns and work on a resolution. Our aim is to address your concerns directly and ensure you feel heard and valued as a partner.

Thank you again for bringing this to our attention. We are committed to improving our processes and taking the necessary steps to prevent similar situations in future.

Kind regards,
The YourShortlist Team

Noté 5 sur 5 étoiles

Forma fácil y útil de contactar con…

Forma fácil y útil de contactar con diferentes empresas del sector IT para que presenten sus soluciones. Nosotros finalmente hemos escogido a una de las empresas que nos facilitó YourShortlist a través de nuestro gestor Victor Bonilla para la ejecución de nuestro proyecto de transformación digital.

18 novembre 2024
Avis spontané
Noté 1 sur 5 étoiles

If only we could select a Zero star…

If only we could select a Zero star rating ....

I just sent them this email again. The last one I sent to Megan, fell on deaf ears.

Hi Megan

I have been in business for 34 years in the IT and Security sector.

In all that time, we have never ever dealt with a company that gave us such poor service and we feel totalled mislead and cheating by your company.

We have had 0% success rate and that was due to the quality of leads. So many “leads” that we called said that had up to 10 calls for the same lead. You company promised that only 3 providers will be allocated the leads. When we asked for reports and this subject, you declined. We tried to follow your lead return process and eventually gave up for reason already in writing to you.

We have done a lot of research in the IT security in the UK as everyone who used your services, without fail, had the same experience as us.

I so wished we did our research before signing up. See Google reviews below. 2.5 for 99 reviews shouts volumes.

We have had to write the money invested off and all we can do now is that share our experience with every IT company in the UK.

Honestly, I am flabbergasted how your company can get away with this time after time.

Last time you did not respond to my email, and I doubt if you will respond this time.

Francis West
CEO - Security Everywhere Ltd

PS: Please please please never ever waste your money on using this company like we did.

31 octobre 2024
Avis spontané
Logo de YourShortlist®

Réponse de YourShortlist®

Dear Francis,

Thank you for sharing your experience with us. We are genuinely sorry to hear about your dissatisfaction and the frustration you’ve experienced. At YourShortlist, we strive to provide value to all our partners, and it is disappointing to learn that we have fallen short of your expectations.

We understand your concerns regarding the quality of leads and your feedback about the allocation process. We can assure you that your comments have been taken very seriously, and your account manager has already reached out to you via email to address your concerns directly. If there are any unresolved matters or further details you'd like to discuss, we’d welcome the opportunity to continue the conversation. Please feel free to email us at getintouch@yourshortlist.com, and we’ll ensure your query receives prompt attention.

We are also reviewing our processes to identify areas for improvement based on the feedback you've shared. Your experience highlights the importance of continuous improvement, and we remain committed to ensuring our partners receive the highest standard of service.

Thank you again for bringing this to our attention. We genuinely regret that we were unable to meet your expectations and hope we can work towards a resolution.

Kind Regards,
Team YourShortlist

Noté 5 sur 5 étoiles

Excelente atención

Excelente atención para precisar las aplicaciones, foormación y opciones tecnológicas que nos permitan alcanzar los objetivos en nuestra actividad profesional

15 novembre 2024
Avis spontané

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