wyselondon.com Avis 

434
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

This is one of my favourite clothing brands. There is a great range of clothing in lovely colours with interchangeable and layering pieces in their own unique 'Wyse style'. The staff are lovely a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Telephoned Caroline in York yesterday (Monday) looking for a Macey shirt as was sold out online in my size. Caroline told me she could send one in the post and would make sure it was posted to me. Th... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Stylish clothing with a gentle 'nod' to fashion. Easy to use website. Clothes are displayed showing different angles with clear descriptions and care advice. Marielle and Cath model many it... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Had a day out in York with my daughter and we popped into Wyse out of curiosity. Beautiful clothes and store layout. Both of us found clothes that we couldn’t resist buying despite the difference in... Voir plus

L'entreprise a répondu

À propos de l'entreprise

Écrit par l'entreprise

Wyse London is a womenswear brand with joie de vivre. Whatsapp | +44 7874 685848. Email enquiries@wyselondon.com. Tag us #wyselondon.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

434 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,6

Tous les avis

(434)

168 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Customer Service par excellence

Wyse has amazing customer service - so many other retailers have chat bots. You can still email wyse and they answer quickly.
To my knowledge you can no longer email M& S or John Lewis.
Customer service is so important online.

26 mai 2025
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Réponse de wyselondon.com

Hi Elizabeth

This feedback is so heartwarming! customer service is very important to us, just know that if you need us we will always be here to help!

Best,
WYSE London

Noté 5 sur 5 étoiles

I am in a deep love of WYSE clothes

I am in a deep love of WYSE clothes
The quality and attention to detail is second to none
Clothes made for women by women
So joyous and wonderful
I am nearly 63 years old however I feel there is no age limit to these beautiful clothes

26 mai 2025
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Réponse de wyselondon.com

Hi Jaqui

Thank you for such lovely feedback, we will be sure to share this with our design team :)

We are certain you look stunning in all of your Wyse pieces!

Best,
WYSE London

Noté 5 sur 5 étoiles

Purchased jeans in Marylebone store

Purchased jeans in Marylebone store, staff are always excellent, so helpful.
Love my new green jeans, fit perfectly.
Only wish you had more stock available in store.

26 mai 2025
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Réponse de wyselondon.com

Hi Tish

Thank you for leaving us a wonderful review, this feedback has been passed on to our store :)

Noté 5 sur 5 étoiles

Popped into the Wyse

Popped into the Wyse, Marylebone store on Sat 31st May (PM) and greeted by lovely, helpful and friendly staff.

As a curvy gurl, I'm super happy with my leopard print short jacket with neck tie 🎉

Many thanks,
Nicci

31 mai 2025
Avis spontané
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Réponse de wyselondon.com

Hi Nicola

Thank you for this feedback, we have passed this on to our team :)

Noté 5 sur 5 étoiles

I love shopping from Wyse

I love shopping from Wyse. The designs, quality and customer service are always excellent.

29 mai 2025
Avis spontané
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Réponse de wyselondon.com

Thank you for this lovely feedback Wendy :)

Noté 1 sur 5 étoiles

I have ordered many items from wyse…

I have ordered many items from wyse London and get good wear out of them but on too many occasions I have to wait 2-3 months after paying for delivery by which point the moment has passed and my wardrobe planning is messed up. It has happened too many times now so I will stop buying. Which js a shame as the clothes are generally good.

28 mai 2025
Avis spontané
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Réponse de wyselondon.com

Thank you for this feedback, please note that we take our customers feedback on board and we would to improve in some areas.

Please do email our customer service team on enquiries@wyselondon.com if you would like to discuss further.

Best,
WYSE London

Noté 5 sur 5 étoiles

The staff were really friendly and…

The staff in the Marylebone store were really friendly and helpful. I love the trousers and jacket that I bought and can’t wait to wear them.

22 mai 2025
Avis spontané
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Réponse de wyselondon.com

Thank you for this lovely feedback Susan, we will be sure to share this with our store :)

Noté 3 sur 5 étoiles

Lacked quality control on checking…

Lacked quality control on checking items ..dress was oddly made with high placed waistband not as shown on pictures also £225 for a dress not made in UK not UK crafted and not lined is way over priced and anyone else saying that price point for such a garment is daft. I’m also waiting for my refund on certain a week

16 mai 2025
Avis spontané
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Réponse de wyselondon.com

Hi Katherine

Please note that we have passed this feedback on to our teams, we have requested some further information from you so that we can get this matter resolved, if you could email us on enquiries@wyselondon.com with your order number our Customer service team will be sure to assist you further.

Best,
WYSE London

Noté 4 sur 5 étoiles

Beautiful designs

Lovely clothes, I only wish they were more affordable.
I just received an order for a pair of trousers, the fit is ok but would have liked to have tried the next size up just to compare. Unfortunately they are now sold out so I now have to return. As they are expensive (for me) I can’t afford to keep if they are not perfect in every way.

15 mai 2025
Avis spontané
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Réponse de wyselondon.com

Hi Niki

Thank you for your feedback, so sorry to hear that the alternative size is out of stock, if you sign up to the notify me section for the size you require you will be sure to get an email to notify you that the item is available. If you have any other queries please do not hesitate to contact our customer service team on enquiries@wyselondon.com

Best,
WYSE London

Noté 5 sur 5 étoiles

I had fantastic help from Maria in the…

I had fantastic help from Maria in the Marylebone store, not only did she give me good sizing advice but on discovering they didn’t have the size I required she then tracked the item down to the Southwold store and phoned them for me. When I was handed the phone to finish the transaction with the necessary details in order to have it posted to me, I had equally helpful and charming service from one of the ladies in the Southwold store. All in all a more than satisfactory experience.

12 mai 2025
Avis spontané
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Réponse de wyselondon.com

Thank you soo much for this lovely feedback, we will be sure to share your kind words with Maria.

Best,
WYSE London

Noté 2 sur 5 étoiles

Returns process far too slow

Royal Mail tracking shows my return has been sitting in their warehouse for a week now with no information and no confirmation of receipt. Plenty of other stores, at much cheaper price points, manage to process refunds swiftly and keep the customer informed so this really is not acceptable.

5 mai 2025
Avis spontané
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Réponse de wyselondon.com

Hi Emily

Thank you for this feedback, please do email our customer service team with your order number and tracking to enquiries@wyselondon.com and they will be sure to look into this further for you.

Best,
WYSE London

Noté 5 sur 5 étoiles

Great customer service

Great customer service, I contacted the store to check availability of an item and the team were able to process a telephone order for me straight away. Thanks for all your help

8 mai 2025
Avis spontané
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Réponse de wyselondon.com

:)

Noté 5 sur 5 étoiles

Excellent


Excellent
Beautifully packaged & efficient service.
Unfortunately I didn’t suit the items and returns were easy & refunds processed quickly.

24 avril 2025
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Réponse de wyselondon.com

Hi Kim,

Thank you for this lovely feedback.

Best,
WYSE London

Noté 5 sur 5 étoiles

Wsye Southwold

I was delighted to find Wyse London in Southwold last Summer and since then it has become my absolute favourite...my wardrobe is a growing delight of beautiful pieces, I'm well and truly hooked! I receive so many compliments on my outfits now and they help me feel so good too! Thank you so much to all you Wyse ladies!

26 avril 2025
Avis spontané
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Réponse de wyselondon.com

Hi Jane,

Such lovely feedback, we have passed this on to our Southwold team!

We hope to see you soon.

Best,
WYSE London

Noté 4 sur 5 étoiles

Petite please!

Love Wyse clothes. Beautiful fabrics, shapes and colours. Only request would be petite sizing please! I’m 5ft 1 and trousers always need altering and some dresses don’t hang well for me.

2 mai 2025
Avis spontané
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Réponse de wyselondon.com

Hi Lesley

Thank you for your feedback, this has not gone on deaf ears and we will be sure to share this with our teams.

Best,
WYSE London

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