wyselondon.com Avis 

431
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

This is one of my favourite clothing brands. There is a great range of clothing in lovely colours with interchangeable and layering pieces in their own unique 'Wyse style'. The staff are lovely a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Telephoned Caroline in York yesterday (Monday) looking for a Macey shirt as was sold out online in my size. Caroline told me she could send one in the post and would make sure it was posted to me. Th... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Was warmly welcomed into the Kings Road shop. My salesperson was extremely helpful and helped my friend and I in purchase decisions. Thank you for such a super experience.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Stylish clothing with a gentle 'nod' to fashion. Easy to use website. Clothes are displayed showing different angles with clear descriptions and care advice. Marielle and Cath model many it... Voir plus

L'entreprise a répondu

À propos de l'entreprise

Écrit par l'entreprise

Wyse London is a womenswear brand with joie de vivre. Whatsapp | +44 7874 685848. Email enquiries@wyselondon.com. Tag us #wyselondon.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

431 avis

5 étoiles
4 étoiles
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1 étoile

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A répondu à 100 % de ses avis négatifs

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4,6

Tous les avis

(431)

182 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Wyse service - a cut above the rest

I am an online customer living in Germany and I have been helped by the wonderful Philippa from Wyse customer service numerous times within the last few weeks - she helped me with tracking and processing my returns and ensuring that I received my refunds in a very timely manner. Philippa was always friendly and helpful and kept me updated every step of the way - I felt that I was in the very capable hands throughout the whole process. Thank you again, Philippa! You are a great example of how the Wyse service really is a cut above the rest.

14 janvier 2026
Avis spontané
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Réponse de wyselondon.com

Thank you so much for taking the time to share such a wonderful review! We’re absolutely delighted to hear about your experience with Philippa. She’ll be thrilled to know that her support with tracking, returns, and refunds made the process smooth and reassuring for you.

Providing friendly, clear, and timely service is exactly what we strive for at Wyse, and it means a lot to hear that you felt in such capable hands throughout. We truly appreciate your kind words and your trust in us—especially from Germany!

Thank you again for your support, and we look forward to assisting you again in the future

Noté 5 sur 5 étoiles

Great service

Great service, great clothes love Wyse!

26 janvier 2026
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Réponse de wyselondon.com

Thank you so much! We’re delighted to hear you love our clothes and service — your support means so much to us. 💛 We hope to see you again soon

Noté 5 sur 5 étoiles

Great item and very pretty

Great item and very pretty. Coral top.
True to size.
Can wear dressed up or down with a slip skirt or jeans / smarter trousers.

25 janvier 2026
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Réponse de wyselondon.com

Thank you so much for your lovely feedback. We’re so pleased to hear you’re enjoying the coral top and that the fit was just right. It’s great to know you’re loving how versatile it is — perfect for dressing up or down. Thank you for shopping with us, and we hope you continue to enjoy wearing it!

Noté 5 sur 5 étoiles

Wyse shopping in Southwold

Whenever I visit the Southwold shop I find the staff to be most helpful, giving fashion advice, very friendly and extremely efficient and their after sales service is exemplary.

1 février 2026
Avis spontané
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Réponse de wyselondon.com

Thank you so much for your kind words. We’re delighted to hear that our Southwold team consistently provide helpful styling advice, a friendly welcome, and efficient service. It’s especially lovely to know that our after-sales care has stood out — that level of service is something we’re very proud of. We truly appreciate your support and look forward to welcoming you back again soon.

Noté 5 sur 5 étoiles

A brand I really can’t fault (just wish…

A brand I really can’t fault (just wish there was one closer… although I’d definitely have no money )
Easy to shop online and love visiting kings road when in Chelsea twice a year.

Thank you for being such a trustworthy small brand xx

1 février 2026
Avis spontané
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Réponse de wyselondon.com

Thank you so much for such a lovely review — it really means the world to us. We’re so pleased to hear you enjoy shopping with us online and that visiting our King’s Road store is a highlight when you’re in Chelsea (we completely understand the “no money left” feeling!). Thank you for supporting and trusting a small brand like ours — we truly appreciate it and hope to welcome you in-store again very soon.

Noté 5 sur 5 étoiles

Dynamic and agile company that seeks…

Dynamic and agile company that seeks out and reacts positively to customer feedback. Great quality clothes that are well worth the investment. Lovely, warm and friendly local community spirit in the stores and plenty of styling advice and product knowledge to reply on to make a good choice on what to purchase.

31 janvier 2026
Avis spontané
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Réponse de wyselondon.com

Thank you so much for taking the time to share this wonderful feedback. We’re thrilled to hear that you value how we listen to and act on customer feedback, and that you see our pieces as a worthwhile investment. It’s especially lovely to know our store teams made you feel welcome and supported with styling advice and product knowledge — that community spirit is something we’re very proud of. Thank you for your support, and we look forward to seeing you again soon!

Noté 5 sur 5 étoiles

Stylish well cut British clothing design

Great brand offering stylish well cut clothes for all occasions! It’s my go to when need something I will feel good in! I’m tired of the post covid dress down look and they nail smart casual with clothing that has that extra detail to stand out from other brands! Customer service very good! I’ve only had one issue in the past & they went above and beyond to sort it! So pleased new shop now opened near me! Big plus is it’s designed by British ladies like us so know what we want & it works!

24 janvier 2026
Avis spontané
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Réponse de wyselondon.com

Thank you so much for this amazing review! We’re absolutely delighted to hear that we’re your go-to brand and that our smart-casual pieces help you feel confident and stylish. It means a lot to know you appreciate the fit, detailing, and the extra thought that goes into every design. We’re also really pleased we could resolve your previous issue and provide the level of service you deserve. How exciting that a new shop has opened near you — we can’t wait to welcome you in! Thank you again for supporting a brand designed by British women, for women.

Noté 5 sur 5 étoiles

Incredible service thank you!

Maria was incredibly helpful at the Marylebone store, she went out of her way to help me (even messaging on her day off!). Such a pleasure to deal with such a lovely person and first class company. Thank you

29 janvier 2026
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Réponse de wyselondon.com

Thank you so much for your kind words and for taking the time to share your experience. We’re delighted to hear that Maria provided such exceptional service at our Marylebone store. She truly goes above and beyond for our customers, and your feedback perfectly reflects her dedication and care. We’ll be sure to pass on your lovely comments to her. Thank you again for your support — we look forward to welcoming you back soon.

Noté 5 sur 5 étoiles

Returns so much better now

Really pleased that you have made the returns process so much easier, finally money is refunded very promptly which is a huge improvement on previous practice!

23 janvier 2026
Avis spontané
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Réponse de wyselondon.com

Thank you so much for your kind feedback! We’re delighted to hear that you’ve noticed the improvements to our returns process. Making refunds quicker and hassle-free for our customers was a top priority, so it’s great to know this has made a real difference for you. We truly appreciate your support and look forward to serving you again soon!

Noté 5 sur 5 étoiles

Lois Top Edinburgh Service

I visited the Edinburgh store today and was served by Lois. She was fantastic helping me to try different styles. She was so enthusiastic about the clothes and knew how to put them together. It’s going to be a new favourite for me I can tell. Many thanks

22 janvier 2026
Avis spontané
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Réponse de wyselondon.com

Thank you so much for taking the time to share this lovely review!
We’re absolutely delighted to hear about your experience in our Edinburgh store. Lois will be thrilled to know how much you appreciated her enthusiasm, styling expertise, and support in helping you find looks you love.

We’re so glad the store is becoming a new favourite for you already, and we can’t wait to welcome you back again soon. Many thanks for your kind words!

Noté 5 sur 5 étoiles

A great visit to the York store today

A great visit to the York store today. Lovely to chat to the team there, really helpful. Will be back soon.

17 janvier 2026
Avis spontané
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Réponse de wyselondon.com

Thank you so much for your lovely review! We’re delighted to hear you had a great visit to our York store and enjoyed chatting with the team. They’ll be thrilled to know their help made a difference. We really appreciate your kind words and can’t wait to welcome you back again very soon!

Noté 5 sur 5 étoiles

Fabulous customer service

I usually browse online but today I visited the Wyse store in Southwold. The staff were amazing, so welcoming and friendly. Whilst remaining professional they couldn’t do enough to help us. Finding our size, looking online for sizes, putting items in the changing room ready for when we were ready. A fabulous shopping experience. They all looked great too, in their beautiful Wyse clothing!

13 janvier 2026
Avis spontané
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Réponse de wyselondon.com

Thank you so much for taking the time to share this lovely review

We’re absolutely delighted to hear you had such a fabulous experience in our Southwold store. The team will be thrilled to know their warm welcome, attention to detail, and extra effort made your visit so enjoyable. We’re big believers that great service is all about those thoughtful touches, so it’s wonderful to hear they hit the mark.

And we love that you noticed their Wyse outfits too — they really do wear the brand beautifully! We hope to welcome you back again very soon, whether you’re browsing online or popping into store. Thanks again for your kind words

Noté 5 sur 5 étoiles

Phone order York

Ordered a jumper over the phone from the York shop. They were extremely helpful and friendly.

8 janvier 2026
Avis spontané
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Réponse de wyselondon.com

Thank you so much for your lovely review! We’re delighted to hear that our York shop team were helpful and friendly when you placed your phone order. We hope you’re enjoying your jumper, and we look forward to welcoming you again soon!

Noté 5 sur 5 étoiles

Outstanding Customer Service

I am usually an online shopper as I sadly don’t live anywhere near the Wyse stores. I phoned the Marylebone store looking for an item that I could not find online . The staff were outstanding, friendly and so helpful. They found me the item I needed and even checked other stores for colour availability. My item arrived a few days later and I cannot thank them enough. I hope one day that I can visit the Marylebone store in person.

4 janvier 2026
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Réponse de wyselondon.com

Thank you so much for taking the time to share such a thoughtful review. We’re absolutely delighted to hear about your experience with our Marylebone team — they’ll be so pleased to know how much their help meant to you. Going the extra mile to find the right item (and colour!) is exactly what we love to do, especially for our customers shopping from afar. We’re thrilled everything arrived safely and that you’re happy with your purchase. We very much hope you’ll be able to visit the Marylebone store in person one day — you’ll always be warmly welcomed!

Noté 5 sur 5 étoiles

Beautifully made garment

The garment is just perfect - looks just as advertised. The attention to detail is amazing. The texture feels great - light and yet warm (that’s the silk in it!)
I confess to waiting for the sales and I just got lucky it was available in my size.

26 décembre 2025
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Réponse de wyselondon.com

Thank you so much for your wonderful review! We’re delighted to hear that the garment met your expectations and that you appreciated the attention to detail and the feel of the fabric. The silk blend really does make a difference, and we’re glad it came through for you. It’s great to know you were able to find it in your size during the sale — sometimes a bit of luck makes it even sweeter! We truly appreciate your support and hope you enjoy wearing it for a long time to come.

Noté 5 sur 5 étoiles

Fast delivery

Fast delivery, great quality products and easy tracking of delivery and returns.

26 décembre 2025
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Réponse de wyselondon.com

Thank you for taking the time to share your feedback! We’re so pleased to hear that you were happy with the delivery speed, product quality, and the ease of tracking and returns. Providing a smooth and reliable experience is very important to us, so your comments are truly appreciated. We hope to welcome you back again soon.

Noté 5 sur 5 étoiles

Excellent service

Excellent service

26 décembre 2025
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Réponse de wyselondon.com

Thank you for your kind feedback! We’re really pleased to hear that you received excellent service. Your support means a lot to us, and we look forward to helping you again in the future.

Noté 5 sur 5 étoiles

Great Customer Experience

Victoria was incredibly helpful re sending back a sweater. Makes such a difference to have excellent customer services…./

27 décembre 2025
Avis spontané
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Réponse de wyselondon.com

Thank you so much for your 5★ review! We’re delighted to hear that Victoria was able to help you with returning your sweater and made the process easy for you. Providing excellent customer service is something we take great pride in, so your kind words truly mean a lot. We’ll be sure to pass on your feedback to Victoria, and we hope to assist you again in the future.

Noté 4 sur 5 étoiles

Excellent customer service

The item purchased (Suzie coat) did not suit me and was returned. Customer service excellent and refund prompt.

28 décembre 2025
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Réponse de wyselondon.com

Thank you for sharing your experience with us. While we’re sorry to hear that the Suzie coat wasn’t quite right for you, we’re pleased to know that our customer service team was able to assist you smoothly and that your refund was processed promptly. We really appreciate your feedback and hope to have the opportunity to help you find something that’s a perfect fit next time.

Noté 5 sur 5 étoiles

Wonderful to have a Wyse store in…

Wonderful to have a Wyse store in Edinburgh .. and which is staffed by extremely helpful , knowledgeable and lovely staff . A pleasure to shop there !

17 décembre 2025
Avis spontané
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Réponse de wyselondon.com

Thank you so much for your wonderful feedback! We’re thrilled to hear that you enjoyed your visit to our Wyse store in Edinburgh. Our team takes great pride in creating a warm and welcoming environment, so it’s fantastic to know they made you feel at home. We look forward to seeing you again soon and continuing to provide the exceptional service you deserve!

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