XLMOTO Ireland Avis 

3 329
•
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I highly recommended top class service Special thank you to Maria she was so nice explaining about refund process and price match. I ordered second pair with right size from Ixon i had next day d... Voir plus

Noté 5 sur 5 étoiles

I have only used XLMoto 2 or 3 times but I really rate them. Products are always exceptional quality considering I buy cheaper ranges I have purchased Helmet, Jacket and gloves from the Course ran... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Seamless ordering, tracking and delivery, package contained everything and was in good shape, delivery was fast and with no issues. Love the products too and the great prices mean when I need somethin... Voir plus

Noté 5 sur 5 étoiles

Everything arrived safe and sound. Only issue was delivery was delayed by a few days but coming from Germany to Ireland it wasn't the biggest problem and was still cheaper by a long shot than the loca... Voir plus

À propos de l'entreprise

  1. Véhicules & transport

Écrit par l'entreprise

XLMOTO is a company that strives to provide equipment and parts for the motocross, enduro, motorcycle, and pit bike community. We aim to provide a whole new level of experience when shopping as well as an unmatchable product range at incredible prices.

Welcome to XLMOTO

Écrit par l'entreprise

Free shipping over €150*
Orders over €150 are qualified for free shipping. (This does not include bulky products)
60-day return policy
You can make a return within 60 days of your purchase, aslong as the item(s) are unused and still in original packaging.

Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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4,5

Tous les avis

(3 329)

374 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles
Logo de XLMOTO Ireland

Réponse de XLMOTO Ireland

We sincerely regret that your order has not arrived. We are actively investigating this issue to understand what went wrong and prevent it from happening again. We appreciate you bringing this to our attention.

Noté 1 sur 5 étoiles

So i bought a pair of coarse aramid…

So i bought a pair of coarse aramid black denim biker jeans of you in 2025.I liked them so much i decided i would buy anther pair in 2026 .But unfirtunately the fitting was completely different to the 1st pair .Even though they were both 34 waist 32 leg ??Strange !

25 mars 2026
Logo de XLMOTO Ireland

Réponse de XLMOTO Ireland

We appreciate you taking the time to share your feedback regarding the fit of your recent denim biker jeans. We understand your surprise and frustration when the second pair, despite having the same stated size, fit differently from your first. We are looking into our manufacturing processes to ensure consistency in sizing across all our products.

Noté 3 sur 5 étoiles

I had a premonition

I had a premonition, I was looking for a helmet as it was time for me to change, found it, and was , somehow a bit hesitant, not sure why. Anyhow, I ordered, received confirmation, money paid.
Expectations were set and I was looking forward to receive my order, however no updates were showing, no news, no contact.
So I had to reach out to enquire where was my order via link in the email received as confirmation. The day after or so, got an answer to let me know that there was an issue in getting the order from supplier or something else, and it was delayed with a new date for shipping. It would have been great if XL MOTO could have communicated the supply issue before I had to reach out if they knew.
I got my order, late, what I ordered, almost (there was a « special gift » for ordering to be added to my order that never came), never mind.
Product is good, I like it and fit great, looks good too, shame that communication was poor.

22 mars 2026
Logo de XLMOTO Ireland

Réponse de XLMOTO Ireland

Thank you for taking the time to share your experience with us. We sincerely regret the communication lapse regarding your order's delay and the missing "special gift." We understand how frustrating it is to not receive timely updates, and we acknowledge that we should have informed you proactively about the supply issue. We are reviewing our internal communication processes to ensure this does not happen again. We are glad to hear you are pleased with the product itself and its fit and appearance. Your feedback is invaluable as we continuously strive to improve our service.

Noté 1 sur 5 étoiles

Received wrong item

Received wrong item, which happens. Problem is that my communication regarding g the matter went unanswered, which is unacceptable.

22 mars 2026
Logo de XLMOTO Ireland

Réponse de XLMOTO Ireland

Hello,

thank you for your time to review us.

We’re very sorry for the inconvenience caused by receiving the wrong item and for the delay in responding to your communication.

We have quickly reviewed your case and can see that the issue has now been resolved and the correct product has been provided. We sincerely hope you are satisfied with the replacement and that the matter has been resolved to your satisfaction.

Best regards,
XLMOTO

Noté 1 sur 5 étoiles

I never received my order after waiting…

I never received my order after waiting for over almost a whole month

21 mars 2026
Logo de XLMOTO Ireland

Réponse de XLMOTO Ireland

Hi,

we appreciate your time writing this review. Also we are very sorry you had to wait a long time for your order.

We have checked your case and can see that the issue has now been resolved. We hope to provide better and faster services next time.

Best regards,
XLMOTO

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