Pokemon cards came earlier than expected, definitely warrants 5 stars however, only criticism is that 6 booster packs came without any bubble.wrap or protection, just a leaflet wrapped around them.... Voir plus
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Lisez les avis des autres
An unexpected gem! Ordered a couple of Wings of Glory models for a friend, after finding them by pure chance. Great service and pricing from XPG, I'll be directing aforementioned friend their way for... Voir plus
L'entreprise a répondu
Great local store for gaming needs, from boardgames, Warhammer, Pokémon tcg and more. Very close to work which is both great and a temptation to spend money 😂 highly recommended and really friendly s... Voir plus
I don't usually do reviews on Trupstpilot or anywhere else for that matter, but since 1. it's a new store; 2. I wasn't initially sure whether it's genuine; 3. I'm happy with my first shopping exper... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin d'articles de loisirs
- aussi dans
- Magasin de cartes de collection
- Magasin de jeux
- Magasin de miniatures
Écrit par l'entreprise
Welcomd to XPG, we are your one stop shop for all things hobby gaming and trading cards. We stock a massive range at fantastic competative pricing, backed up by a friendly, helpful and knowledgeable team. Our aim is to ensure you find the right game, at the right price.
Coordonnées de contact
Unit E The Old Boiler House Business Centre, CT16 2HQ, Whitfield, Royaume-Uni
- chris@xpg.co.uk
- xpg.co.uk
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Comment cette entreprise utilise Trustpilot
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The staff are always fantastic
The staff are always fantastic. They are knowledgeable and passionate about what they do and love to talk and have a laugh. The selection of games is also brilliant.
Always friendly staff
Always friendly staff, always willing to help and talk to. Great range of products and good items to find. If you are getting into a hobby or looking for some games then it's worthwhile trip. It's my to go place for hobby needs.
Excellent and helpful service.
Very quick delivery
Very quick delivery, good price from a store I haven't heard of before, definitely worth looking at
Xpg have an amazing range of products…
Xpg have an amazing range of products at great prices, and the staff are top notch nothing is too much trouble. Used them many times and always had a great experience
Helpful and friendly
Nice people, great business and nothing is too much trouble. Very happy returning customer.
Excellent
Everything arrived quicker than expected, there was a slight issue with the order which was resolved instantly and painlessly. Fabulous.
Excellent experience
Excellent experience. Good communication and exactly what I wanted. Would order from them again.
Amazing price and super fast delivery…
Amazing price and super fast delivery and let you news clearpay
10/10 would recommend
The staff are always friendly and helpful, I never have problems finding what I need even on the website. This is my go to for any of my table top needs.
Product arrived missing parts
Product arrived missing parts. To their credit the seller did offer a refund. I enquired why the seller couldn't go to the distributor (Asmodee) to request the missing parts on my behalf. (This is what happened on the one previous occasion I've had this issue of missing parts with a different seller). No reply to my email until I chased it a week later, and then they explained that because they no longer stock the product they wouldn't try to get the missing part and I should send back if I want a refund. I've subsequently gone to Asmodee myself and am in the 3 month waiting list... Asmodees issues are not the fault of the retailer but I had hoped that a retailer who was willing to at least try and obtain the missing part might have more luck/ leverage with Asmodee. At the very least offering to try and obtain the replacement parts would have given a greater impression that they care. The retailer was clearly reluctant to do this. It's not the retailer's fault that the product had missing pieces but I felt they could have done more to rectify the situation than ask me to send it back for a refund. Personally doubt I'll be using them again - maybe this is an area of customer service that others won't be as bothered as me by, but as I keep getting pestered to share my experience on trustpilot I thought I should just give an honest review.

Réponse de XPG
Customer Service went cold regarding replacement for damaged item
Ordered 2 Games Workshop items, one being a set of dice.
One of the dice was damaged, emailed them to say it had been damaged. Got a prompt reply to say that they would contact GW to get a replacement. But then went cold and have heard nothing for weeks. Followed up last week but no reply still. Bit disappointed with the response. Otherwise the service was fine.
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