I've ordered different hair care products from Xyon multiple times over the last year, and have never had any issues with them. Very quick shipping and responsive customer service.
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Easy, competent and quick assessment. Effective diagnosis results and quality medication. I’ve been taking monoxodil orally for years from my local pharmacy but it wasn’t until I received xyon’s v... Voir plus
A very frustrating wxperience to be honest. I has charged a month earlier and never received the product. In my case, I was told (after I followed up multiple times) the prescription needed to be rene... Voir plus
L'entreprise a répondu
Dr Sood is great and very quick to reply. His recommendations for medication have been life changing and my hair is finally starting to look normal. My only “issue” is not being able to get the offici... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
XYON Health provides hair loss solutions. Founded by doctors, XYON offers topical hair loss medication in it's patented SiloxysSystem™ gel which features time-release technology that slowly releases medication over time. It uses a concept called a concentration gradient to control how much and how quickly medication enters the skin. This is why a higher concentration can be used. This maximizes the amount of medication received by hair follicles while reducing excess drug flow into the bloodstream.
Coordonnées de contact
Etats-Unis
- xyonhealth.com
3,8
Bien
33 avis
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A répondu à 90 % de ses avis négatifs
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Good, quick service
I've ordered different hair care products from Xyon multiple times over the last year, and have never had any issues with them. Very quick shipping and responsive customer service.
13 février 2026
Smooth process
10 juin 2026
Effective
Easy, competent and quick assessment.
Effective diagnosis results and quality medication.
I’ve been taking monoxodil orally for years from my local pharmacy but it wasn’t until I received xyon’s version of the same drug that I saw considerably improved results. Lack of hair growth is no longer an obsessive concern.
Thank you Xyon!
10 juin 2026
The cost of this product is insane
The cost of this product is insane, I left and was able to find something for a third of the cost. Also the product I received was a small plain white bottle, but they advertise the black and blue bottle with their logo, I'd say borderline false advertising
26 mai 2026
I would like to get information about…
I would like to get information about clascoterene and pp405/scu-405. Would you please give me information on these products?
25 mai 2026
A very frustrating wxperience to be…
A very frustrating wxperience to be honest. I has charged a month earlier and never received the product. In my case, I was told (after I followed up multiple times) the prescription needed to be renewed. What makes matters even more frustrating is that you can’t speak to anyone, why? Also, couldn’t anyone follow up with the previous approver (like they do with eye glasses or contacts? Just disappointed overall but not the end of the world.
4 mai 2026
Réponse de XYON Health
Thank you for your feedback. After reviewing your account, we found that your prescription required renewal before the pharmacy could fulfill your order. Our records show that email updates regarding the renewal requirement were sent to your email throughout May, and once the renewal was completed, your order shipped the same day.
We are sorry for the frustration this experience caused and appreciate you taking the time to share your feedback. We understand that delays can be frustrating, and we value your comments. We will share your feedback with the appropriate teams as we continue working to improve our communication and overall patient experience.
Dr Sood is great and the whole process has been painless
Dr Sood is great and very quick to reply. His recommendations for medication have been life changing and my hair is finally starting to look normal. My only “issue” is not being able to get the official prescription receipts so I can use ODB/Trillium for reimbursement or towards my deductible. Very pleased with how easy this whole process has been.
3 juin 2026
Responsive and helpful.
1 juin 2026
Beware….
I did not order a product from your firm. Last year I did a survey that was supposed to have an open supply gift sent to me which was not received.
I find the Xyon hair cream extremely expensive and irritates my scalp and the tiny tiny bottle of oil treatment I paid 75 dollars for was ok but it lasted a week or two only for the tiny amount of products the price seemed excessive.
I had a procedure done in Vancouver made an appt and the doctor had 10 minutes to chat and review me for the procedure. It did not work out well as halfway thru the procedure I was told that scar residue was stopping the procedure in areas. The outcome was not very good and I wonder now 3 years later why I was not told this at the initial meeting with the doctor? Poor results that cost me 20k. Not worth it! Actual procedure date date was Jan 2023.
21 juin 2025
Réponse de XYON Health
Hi,
We don't perform hair transplants, have a 75 dollar oil nor any order from you, and the participation in the survey had requirements you didn't complete.
If you had a hair transplant performed, that would be at a separate clinic. We're sorry your email was retained on our list, these reviews are for actual customers who used our products and you have been removed from our database.
Great product and service
3 juin 2026
Great support
Great support, services, and a fantastic product. I highly recommend. My hair is growing back very quickly.
13 mai 2026
The product never worked
The product never worked. No change at all while consistently using it.You sent a replacement before I was even done with the first bottle and you will not let me return it. Terrible service.
11 mai 2026
Réponse de XYON Health
Hi Stanley,
We’re sorry to hear you’ve been disappointed with your experience.
Please note that results can vary depending on the extent of hair loss. Clinical studies for finasteride typically show improvement after around 6 months of consistent use. It’s also important to note that slowing or stopping further hair loss can be a sign that the medication is working.
We reviewed your account and can confirm you enrolled in a subscription plan in February that authorizes a refill every 90 days, as outlined in the Terms & Conditions you accepted at sign-up. We can also see that this information was previously explained by one of our support agents.
We appreciate your feedback and understand how frustrating this experience may feel. If you have any additional questions, our support team would be happy to continue assisting you.
Item arrive d quickly!
11 mai 2026
the product is magic
the product is magic , however very sticky and the prescription printed on the label kills the experience and makes it very un discreet > no privacy
1 septembre 2025
Réponse de XYON Health
Thank you so much for the feedback, we’re really happy to hear the product has been working well for you.
We understand your concerns regarding the texture and privacy. Since this is a prescription medication, the pharmacy is required to include the prescription label directly on the bottle with usage instructions and patient identification details to ensure safety and compliance.
That said, all shipments are sent in discreet, non-branded packaging to help maintain privacy throughout the delivery experience.
Regarding texture, the thicker, no-drip consistency provides more control over application, but we understand that people may find the gel thicker/stickier than other formulations. Your concerns are noted and we're working towards developing future offerings with improved texture.
Réponse de XYON Health
Thanks, Kimberly!
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