Yallaworldx Avis 

54
•
TrustScore 3 sur 5

3,0

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Great sale price and good delivery time. Kept fully informed whilst awaiting delivery. I consider the rain machine to be good quality and is perfect for walking my dog in the park. I am a size 12 and... Voir plus

Noté 4 sur 5 étoiles

Unmatched quality and designs for children. I was so sick of black sparkly abaya and it's not always easy to shop in shops from abroad with no international shipping. A bit pricey but nice for occasio... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Shocking company, bought an abaya - was too small, could see straight away, so didn't even try it on my daughter. They refused the refund as the package has a strong odour on, when we didn't ev... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Bad brand ever. I did order 3 times from them. Twice from uk and 3rd international. The first order the items were dirty and some had whole. I decided to give it an other chance i did order a matching... Voir plus

À propos de l'entreprise

  1. Magasin de puériculture
  2. aussi dans
  3. Magasin de chaussures
  4. Magasin de streetwear
  5. Magasin de vêtements
  6. Magasin de vêtements pour enfants
  7. Magasin de vêtements pour femmes

Écrit par l'entreprise

At YALLA WORLD, we are passionate about helping families around the world celebrate their identity through thoughtfully curated modest fashion and educational products. What began as a small family initiative has grown into a global brand serving customers across the UK, USA, GCC, and beyond. Our journey started as YallaKids, inspired by our own experience as parents searching for engaging Arabic learning resources and high-quality traditional clothing for our children. As our community grew, so did our vision. Today, YALLA WORLD offers a carefully selected collection of modest fashion for babies, children, and adults, designed to combine quality, comfort, and timeless style. To provide a better shopping experience, we operate fulfilment centres in both the United Kingdom and the United States, allowing us to serve our international customers more efficiently. Every order is handled with care, and we are committed to delivering products that meet the expectations of families who value quality and craftsmanship. Customer satisfaction is at the heart of everything we do. We continuously listen to feedback, improve our products and services, and strive to provide a seamless shopping experience from the moment you place an order to the moment it arrives at your door. Our customer support team is always happy to assist whenever help is needed. We truly appreciate every customer who chooses YALLA WORLD. Your reviews and feedback help us grow, improve, and continue serving families around the world with products they can trust. Thank you for being part of our journey. The YALLA WORLD Team


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3,0

Moyen

TrustScore 3 sur 5

54 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 80 % de ses avis négatifs

Répond généralement dans un délai d'un mois

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3,0

Tous les avis

(54)

19 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I bought my daughter a few jalabeyas…

I bought my daughter a few jalabeyas for our holiday to dubai she loved them and got lots of compliments. had an issue with one jalabeya sizing but customer service sorted it straight away so I'm happy. will definitely order again

3 mai 2025
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Réponse de Yallaworldx

Thank you so much for your kind review we really appreciate it!

Noté 1 sur 5 étoiles

I am a UK Customer

I am a UK Customer. STAY AWAY FRIM THOLIS JOKE OF A COMPNAY! I was hesitant to purchase with these clowns due to the poor reviews in here, but gave them the benefit of the doubt as they are a muslim company.

Made a huge mistake, these clowns took 8 days and me messaging them to dispatch my order which I need tomorrow. Now I won't have the outfit in tine for my Sons Aqiqa.

Just avoid these idiots, on top they have the worst customer service, I wanted to order something which was only available in tbe IS warehouse and they wanted to charge me 40 pounds dhl international delivery. When I tried talking to the whats up customer service agent he kept repeating the same rubbish and had no answers.

7 mai 2025
Avis spontané
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Réponse de Yallaworldx

Salam Mansur I am very sorry for your experience with your order this definitely is not the experience we want any customer to have. Our customer service is under new management and it is our priority to improve our service. Please do get in touch via our website and we will ensure you are compensated for. the experience you have had

Noté 1 sur 5 étoiles

SCAM. won’t give me a refund after sending order back

I purchased two garments from them so my kids could match for Eid. One of the garments they sent were the wrong style and size. I told them I’d return both and need a full refund. They agreed. They couldn’t send me a prepaid shipping label but they emailed and said to send them the receipt and that they’d refund it to me along with the refund of my order. They are now refusing to give me a full refund for the order and refusing to reimburse me for shipping. I have it all documented in my email.

11 mars 2025
Avis spontané
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Réponse de Yallaworldx

Salam Hadeer I'm so sorry for the experience you have had with your order and return. This definitely isn't an experience we would want anyone to have. Your review is so important to us and helps us improve as a small business. We currently have new customer service management and we would love the chance to compensate you for your experience. Please do get in touch via our web chat and we can help

Noté 2 sur 5 étoiles

Terrible customer service!

Terrible customer service!! A nightmare to deal with. Some nice abaya and prices but they have serious problems with dispatch forgetting items, AWFUL email response time and do not resolve issues!!! I had to sort it out on Facebook and even then had to repeat all the information several times. AVOID it’s like annahharriri 2.0. They need an intervention or just shut down.

12 février 2025
Avis spontané
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Réponse de Yallaworldx

salam Gemma! thank you so much for your review it really helps us improve as a small business and we apologise for the experience you have had. Our customer service is under new management and we would appreciate the opportunity to make this up to you. please get in touch via our website

Noté 1 sur 5 étoiles

Order never arrived

Order placed a month ago, item never arrived. Several correspondence with the company by email where they were investigating the matter with the shipping warehouse. Pretty self explanatory solution for all businesses to offer a refund / new item when the tracking shows item was dispatched with no further updates following it and no proof of delivery. Still waiting for their investigations to conclude when all evidence shows the item did not arrive. Not a business I would have confidence in ordering from again.

20 février 2025
Avis spontané
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Réponse de Yallaworldx

salam Aatika! thank you so much for your review it really helps us improve as a small business and we apologise for the experience you have had. Our customer service is under new management and we would appreciate the opportunity to make this up to you. please get in touch via our website

Noté 1 sur 5 étoiles

Bought lots of chocolate from them and…

Bought lots of chocolate from them and one of them came down we’d expect it to be refunded or at least replaced and this was not a only 10% discount if it’s a Muslim company I am ashamed to say that you are taking someone’s hard and money which they have bought to give to other people It is completely wrong and you should be mindful of what you are doing, especially in the month of the ramadhan.

17 mars 2025
Avis spontané
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Réponse de Yallaworldx

salam Shima! thank you so much for your review it really helps us improve as a small business and we apologise for the experience you have had. Our customer service is under new management and we would appreciate the opportunity to make this up to you. please get in touch via our website

Noté 1 sur 5 étoiles

TERRIBLE CUSTOMER SERVICE

Placed an order which was supposed to be delivered in 3 to 5 days. 6 days later I've heard nothing from them. So I've emailed abd sent them messages and received no response on anything. Absolutely terrible customer service.

28 février 2025
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Réponse de Yallaworldx

salam OB ! thank you so much for your review it really helps us improve as a small business and we apologise for the experience you have had. Our customer service is under new management and we would appreciate the opportunity to make this up to you. please get in touch via our website

Noté 1 sur 5 étoiles

They take your money and then you wait…

They take your money and then you wait forever, no update nothing

28 février 2025
Avis spontané
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Réponse de Yallaworldx

salam Fathima! thank you so much for your review it really helps us improve as a small business and we apologise for the experience you have had. Our customer service is under new management and we would appreciate the opportunity to make this up to you. please get in touch via our website and we can investigate what has happened

Noté 1 sur 5 étoiles

Instant regret!

I ordered on 17th Feb and they dispatched my items 4 days later on 21st Feb with an untraceable DHL tracking number. I emailed them on 25th Feb and still waiting for their reply. I regret instantly for falling into their marketing trap. They are active in promoting and making everything nice but their customer service is poor and below standard. I don't feel safe buying from them especially after reading the other reviews below.

26 février 2025
Avis spontané
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Réponse de Yallaworldx

salam Hajariffa! thank you so much for your review it really helps us improve as a small business and we apologise for the experience you have had. Our customer service is under new management and we would appreciate the opportunity to make this up to you. please get in touch via our website

Noté 1 sur 5 étoiles

Terrible Quality & Customer Service

Terrible Quality & Customer Service – Avoid!

I had a horrible experience with Yellow World X. Their clothing quality is very, very bad, and they even sent my order with a missing item. I emailed them multiple times, but they completely ignored me.

I returned the order, and they received it, yet they still haven’t processed my refund. Their customer service is nonexistent—they take your money and disappear. Do not waste your time or money here!

11 février 2025
Avis spontané
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Réponse de Yallaworldx

salam Lujain! thank you so much for your review it really helps us improve as a small business and we apologise for the experience you have had. Our customer service is under new management and we would appreciate the opportunity to make this up to you. please get in touch via our website

Noté 1 sur 5 étoiles

Very bad customer service

Never dealt with a company as bad as this one. Waited 3 weeks to dispatch. Took days to respond to emails. Sent out order with missing items. Took 3 weeks to refund the missing items. Overall was a nightmare to deal with. Would highly recommend to avoid.

28 mars 2024
Avis spontané
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Réponse de Yallaworldx

salam Sharmeen! thank you so much for your review it really helps us improve as a small business and we apologise for the experience you have had. Our customer service is under new management and we would appreciate the opportunity to make this up to you. please get in touch via our website

Noté 1 sur 5 étoiles

Terrible and scam

Terrible and scam
I ordered 3 abayas for me and my daughters.
Mine was too short so I returned it following the steps on their website.
The return was on 13th of March. I haven’t got the refund till now and by contacting them , they kept asking about the order number and proof of return and when I send them there is no reply.
Don’t waste your money dealing with them.

13 mars 2024
Avis spontané
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Réponse de Yallaworldx

salam Sarah! thank you so much for your review it really helps us improve as a small business and we apologise for the experience you have had. Our customer service is under new management and we would appreciate the opportunity to make this up to you. please get in touch via our website

Noté 1 sur 5 étoiles

SCAM !!! Absolutely terrible!

Absolutely terrible customer service. I ordered two children’s abayas which were far too large so I returned them following the correct process (which is very long winded and more complicated than it needs to be) and I also had to pay return postage. My tracking shows the item has been received by them but over 20 days since they received the item and still NO REFUND and no reply to my emails.

5 avril 2024
Avis spontané
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Réponse de Yallaworldx

salam Alissa! thank you so much for your review it really helps us improve as a small business and we apologise for the experience you have had. Our customer service is under new management and we would appreciate the opportunity to make this up to you. please get in touch via our website

Noté 1 sur 5 étoiles

AVOID miss sold product. Wrong size completely, Adult size is tiny. No refund given

AVOID I bought two pre wrapped Ghutrah scarf hats for around £45 from Yallaworldx, I cannot find a place to leave a review for this company however the return was to peacock supplies so I will leave the review here. Might not be a lot to some but is to me. Anyway I bought one Baby size and one Adult size. The website clearly shows photos of babies wearing this hat. I wanted me and my son to have matching ones for Eid. Not the website does clearly state no refunds on these products. I was aware it would be a slight risk with the baby size one as babies can differ in size and nobody else sells this product. So I figured it may say baby but be slightly big.

Upon receiving the item they came in two unmarked clear plastic bags. Neither say adults or baby size on them so it was immediately hard to differentiate between which was for which. There was a difference in the internal hat. But that is all. I tried both on to see which one was adult size and when I say neither fit at all. They both fit like Jewish skull caps. I tried seeing if maybe they stretched a little and there was no way they were fitting. I have a normal size head I wear loads of caps and beanies and often I have them adjusted to be small. So a adults small size even should have fit. It was clear there was no real adult size here. So I went on to see if either fit my son, both were really loose on my son, they seem more suitable for toddlers size like my nephew's are 3 and 6 and maybe they would fit them. However there is a a size for that age range on the website and that's not what I ordered so I had clearly been miss old this product.

I immediately contacted the store and made them aware of the situation, they were insistent that no mistakes was made with send me the wrong size and continued to insist that the adult size would fit. The communication was horrendous. I requested a refund and they directed me to the returns portal and at the end of the email stated Ghutrah were not refundable. To which I replied you didn't even read my email you have just sent me a generic response as you are saying contradicting things. Eventually they request photos to which I sent photos with a tape measure and one hat has the diameter of 6inches whilst one was 6.5inches. Now how many babies and adult men have a difference of 0.5 inch in the diameter of their head? To which they still replied saying that the adult one was more stretchy.

Eventually I went through the portal to request a refund. On the portal it was accepted and I was asked to ship it. They refuse to pay for returns so I had to pay around £9.50 to post it tracked back to yallareturns at peacock supplies. So all in all I'm down around £55. This was around 3 days ago it was delivered and I still have no response from the company.

It has been a nightmare dealing with this company. They miss sold a product which is haram. I'm assuming its a Muslim ran business. They then had poor communication. They haven't refunded my money for a product I returned, again that money is haram for you. You should know better, how can you run a business like this. In Ramadan as well. I will now leave poor reviews where I can to warn other people against this bad service. No doubt then someone will probably contact me and arrange the refund. I shouldn't have to chase you so much for a refund when you made the mistake in the first place. Honestly please take time to reflect on the Adhab of business and how you should carry yourself.

I'm sure peacock supplies will reply and say it's not there problem and the review shouldn't be on here however the review will be staying on here as the return address was your place so even if you are letting another business use your address it's your own fault for doing business with unprofessional dishonest companies. But I'm pretty sure that's a child company of peacock supplies.

When I search Yallaworldx there are no Google reviews, no address, no active reviews on trust pilot. So I was left here.

16 mars 2024
Avis spontané
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Réponse de Yallaworldx

salam Yousuf! thank you so much for your review it really helps us improve as a small business and we apologise for the experience you have had. Our customer service is under new management and we would appreciate the opportunity to make this up to you. please get in touch via our website

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