Boom provides the BEST customer service!!! He ALWAYS replies to every question promptly. He accommodates last minute changes. And he is super informative. THANKS!!!
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Lisez les avis des autres
Boom was went above and beyond to be helpful and showed patience in resolving an issue when my second order was delayed during shipping. The orders that arrived on time were of exceptional quality. Wo... Voir plus
Yama seafood has provided our family with pristine, beautiful fish for years. The fish is delivered, expertly packaged, filets flash frozen or fresh as preferred. They are also able to custom orders.... Voir plus
The ingredients are consistently good as always. However, 5 bags of salmon had broken vacuum seals. Although it doesn’t affect immediate use, it cannot be stored long-term. The quality of the vacuum p... Voir plus
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À propos de l'entreprise
À propos de Yama Seafood Inc.
Écrit par l'entreprise
Michelin Star Quality Seafood, Delivered Straight To Your Door
Established in 1980, Yama Seafood is renowned for supplying the highest quality seafood to a diverse range of clients, including prestigious Michelin Star restaurants. Now, we deliver that same seafood straight to your door.
Taste the difference of having your tuna cut from the same fish that we prepare for high end restaurants, by the same experienced masters. Explore our wide assortment of high-grade tuna, salmon, hamachi, uni, and sashimi-grade fish. You can even preorder seafood straight from Toyosu Market in Japan, the biggest and most renowned seafood market in the entire world.
Yama Seafood prides itself on delivering exceptional quality seafood coupled with outstanding customer service. The finest seafood in the world is now at your fingertips.
Coordonnées de contact
43 Edward Hart Dr, 07305, Jersey City, Etats-Unis
- 551-309-3584
- info@yamaseafood.com
- yamaseafood.com
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A répondu à 72 % de ses avis négatifs
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Ordered the premium Japan otoro
Ordered the premium Japan otoro. Was shipped timely, packaged properly, and arrived frozen solid and on time. However, maybe I just got a bad piece, but I wasn’t satisfied with the quality of the fish. Not terrible, but just a below average piece of Toro with quite a few bites having a bit an intestinal/offal type flavor that was off putting. For roughly $150 a lb and it being their premium option, it was very underwhelming. I’ll look elsewhere for my next Toro purchase

Réponse de Yama Seafood Inc.
Yama is the best
Yama is the best.
Good sized Hamachi Kama with such succulent yellowtail. So tasty.
Hokkaido scallops are bad because they are so good that you can't eat any other scallops once you've enjoyed these....
Great products
Great products, great customer service. Will be ordering from them again in the future.
I ordered my crab on December 23rd for…
UPDATE: Yama reached out and is shipping me a replacement for free, and was very responsive in their correspondence with me. Its great when a company will do what's right for their customers, and want to build that relationship with them. Improving my rating from 2 to 4 stars (can't give 5 since first order was delayed)
I ordered my crab on December 23rd for a party on New Years Eve out of town. It was supposed to be delivered on the 29th, in plenty of time for new years. I recieved notification on the 29th that my order was delayed. It was supposed to arrive on the 30th, so I rearranged my plans to leave town to wait for the order, and then was notified that it was delayed until the 31st, when I was out of town. I tried to re route the crab to the location I was going to, and it got re routed back to its original destination, and I didn't recieve the crab until Jan 2nd...and it was warm. Very disappointed in the response rate here, and I basically lost money on this. I will be finding somewhere else to purchase seafood.
Pricy for what shows up
Pricy for what shows up. I ordered sushi grade salmon and tuna. They came in the tiniest flattened pancake. They were about the size of my palm and maybe a 1/4" thick and were $25+ a piece! They say they supply Michelin restaurants but I've never been anywhere where the tuna and salmon were not blocks but pancakes. I also ordered shimaaji and kanpachi which were really fresh and large fillets BUT because they charge by weight, they charge an extra $43 catch weight just in case it's heavier than they expect. They did send me an updated invoice with the correct weights but I have yet to see it change on my credit card. Overall, disappointed but would probably still order again ONLY the harder to find cuts unless I find another place where I can order all the fish at the same time.

Réponse de Yama Seafood Inc.
The seafood is fantastic and top rate
The seafood is fantastic and top rate. Excellent freshness and quality. However the shipping is very expensive-more than most companies charge,
Fantastic quality, service and delivery
Fantastic quality fish, some of the best chu-toro I've ever had. Wonderful service, very helpful over the phone with defrosting instructions. Excellent delivery conditions/packaging/speed of shipping. Could not recommend more highly!
had a chance to compare Maine vs…great experience
had a chance to compare Maine vs California sea urchin with the added bonus of the tuna
Delicious fish
Delicious fish, especially the salmon belly. Beautifully cut, blood line removed, Arrived on time.
The Red Crab was fishy smelling and…
The Red Crab was fishy smelling and tasted bad. Had to throw it out.
Have not tried the snow crab and oysters yet.
Will let you know
Ray Segars

Réponse de Yama Seafood Inc.
Everything on time and great quality
Everything on time and great quality. Do have to leave time to defrost but didn’t impact quality or texture at all.
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