Yama Seafood Inc. Avis 879

TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

​Absolutely AMAZING fish!! I am definitely a sushi-snob, and while I’ve tried Catalina Offshore and E-Fish—both of which were fine—Yama is in a completely different league! The quality and taste are m... Voir plus

Noté 5 sur 5 étoiles

Boom was went above and beyond to be helpful and showed patience in resolving an issue when my second order was delayed during shipping. The orders that arrived on time were of exceptional quality. Wo... Voir plus

Noté 5 sur 5 étoiles

Yama seafood has provided our family with pristine, beautiful fish for years. The fish is delivered, expertly packaged, filets flash frozen or fresh as preferred. They are also able to custom orders.... Voir plus

Noté 5 sur 5 étoiles

We are now a four time user of home delivery from Yama. At first I was very hesitant considering delivery time and the product being fish. Yama in advance alerts you to expected shipping and deliv... Voir plus

À propos de l'entreprise

  1. Marché aux poissons et fruits de mer

À propos de Yama Seafood Inc.

Écrit par l'entreprise

Logo

Michelin Star Quality Seafood, Delivered Straight To Your Door

Established in 1980, Yama Seafood is renowned for supplying the highest quality seafood to a diverse range of clients, including prestigious Michelin Star restaurants. Now, we deliver that same seafood straight to your door.

Taste the difference of having your tuna cut from the same fish that we prepare for high end restaurants, by the same experienced masters. Explore our wide assortment of high-grade tuna, salmon, hamachi, uni, and sashimi-grade fish. You can even preorder seafood straight from Toyosu Market in Japan, the biggest and most renowned seafood market in the entire world.

Yama Seafood prides itself on delivering exceptional quality seafood coupled with outstanding customer service. The finest seafood in the world is now at your fingertips.


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Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

879 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 72 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

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Noté 5 sur 5 étoiles

Purchased this for my parents who have…

Purchased this for my parents who have been having a tough time buying whole bass locally on the east coast. They loved how it was packaged, arrived, and how fresh it tasted. I will definitely be purchasing more for them.

28 janvier 2026
Noté 1 sur 5 étoiles

If I could give it 0 stars I would

If I could give it 0 stars I would. My order was delayed and I also received fish that made me sick after eating it.

20 janvier 2026
Logo de Yama Seafood Inc.

Réponse de Yama Seafood Inc.

Dear Savannah,

We’re sorry to hear about your experience. After reviewing your order, we confirmed it was delivered on time per UPS’s schedule.

As a courtesy, we already issued a full refund for the Bluefin O-Toro, even without photo documentation.

We’re also reviewing the batch with our QC team. There have been no other reported issues, but we take all feedback seriously.

Thank you for sharing your experience.

Best Regards,
Yama Seafood Team

Noté 4 sur 5 étoiles

Great service

Great service. Dry ice has half melted but the fish and seafoods are intact. High quality sashimi better than many competitors.

7 janvier 2026
Noté 1 sur 5 étoiles

food poisoning from Urchin

Yama seafood tried to flag my review but was unsuccessful (of course, I’m telling the truth). I was totally scammed by the good reviews. It seems that this store is trying to hide all the bad reviews by flagging them to the platform.

food poisoning from Urchin, asked for return from Original Payment method but no response and they only returned via store credits, there were things in my purchase out of stock but I received no notification, received sashimi grade salmon with blood, but it’s after 24 hours within receiving the item so they won’t refund. Never ever ever coming back.

13 janvier 2026
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Réponse de Yama Seafood Inc.

Thank you for your feedback. We’re sorry to hear about your experience.

After reviewing your account, store credit was issued in July 2025 with your accepted for the reported items Uni and was successfully used store credits for orders placed in September 2025 and January 2026. As the issue was already resolved and the credit fully used, we’re unable to issue an additional refund to the original payment method from July 2025's order.

We also confirmed that no items were missing from all of orders. All of our salmon is sashimi-grade, handled under strict food-safety standards, and safe to consume raw.

We apologize that this experience did not meet your expectations and appreciate your feedback.

Best Regards,
Yama Seafood Team

Noté 5 sur 5 étoiles

Second time ordering from Yama

Second time ordering from Yama, fish is always high quality and arrives on time. Best place to get high quality fish for eating raw.

15 janvier 2026
Noté 5 sur 5 étoiles

High quality fish and service

They consistently provide amazing quality fish with a great selection of species and cuts. The pantry items are also really great quality.

14 janvier 2026
Noté 3 sur 5 étoiles

Ordered the premium Japan otoro

Ordered the premium Japan otoro. Was shipped timely, packaged properly, and arrived frozen solid and on time. However, maybe I just got a bad piece, but I wasn’t satisfied with the quality of the fish. Not terrible, but just a below average piece of Toro with quite a few bites having a bit an intestinal/offal type flavor that was off putting. For roughly $150 a lb and it being their premium option, it was very underwhelming. I’ll look elsewhere for my next Toro purchase

16 janvier 2026
Avis spontané
Logo de Yama Seafood Inc.

Réponse de Yama Seafood Inc.

Thank you for your review and for sharing detailed feedback.

We’re glad to hear the order arrived on time and well packaged, but we’re sorry the quality didn’t meet your expectations, especially for our Japan Premium O-toro. Quality can vary slightly by piece, and your feedback is important to us.

If you’re open to it, please feel free to email us photos of the O-toro you received along with your experience at support@yamaseafood.com

We’ll be happy to review it and share your feedback with our QC and processing teams to continue improving.

We truly appreciate you taking the time to let us know.

Best Regards,
Yama Seafood Team

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