Yatelo Avis 

27
TrustScore 4 sur 5

4,1

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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I was skeptical at first trying it as i have never heard about this service but now i will gladly recommend it.internet was seamless throughout my 8 days stay in Georgia USA .

L'entreprise a répondu

Noté 5 sur 5 étoiles

I used this for Hajj in May on a 20GB Saudi Arabia plan. I bought it in the app before flying and installed it after landing. It worked first time and connected to STC. Standing in Mina, my w... Voir plus

Noté 5 sur 5 étoiles

I was in Glasgow sometime in July and it came in very handy. Initially I had a bit of an issue with setting up but I realized it's due to the hotel WiFi I was connected to but I needed it for seeing t... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I purchased an eSIM from Yatelo for India, 5 GB for 30 days. It worked for only one week, I had used up only 0.5 GB of my data and it stopped working. No more Internet all day in different locations.... Voir plus

L'entreprise a répondu

À propos de l'entreprise

Écrit par l'entreprise

atelo is your ultimate travel companion for seamless global connectivity. We provide instant, affordable eSIM data plans for over 200 destinations worldwide. Say goodbye to expensive roaming fees, hunting for physical SIM cards, or relying on spotty hotel Wi-Fi. With Yatelo, you can scan, connect, and start exploring the moment you land.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

27 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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A répondu à 100 % de ses avis négatifs

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4,1

Tous les avis

(27)

25 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I used the esim for my 1 month trip to…

I used the esim for my 1 month trip to Japan and it was a smooth and seamless experience.

29 juillet 2025
Avis spontané
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Réponse de Yatelo

Thank you for the fantastic feedback. We are so glad we could provide a smooth and seamless connection for your trip to Japan. See you on your next journey.

Noté 4 sur 5 étoiles

Overal in sri lanka snel internet voor…

Overal in sri lanka snel internet voor een hele mooie prijs

11 février 2026
Avis spontané
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Réponse de Yatelo

Bedankt voor de geweldige review! We zijn heel blij om te horen dat je overal in Sri Lanka hebt kunnen genieten van snel en voordelig internet. We hopen je snel weer te mogen verbinden op je volgende reis!

Noté 5 sur 5 étoiles

Excellent Service

First time using Yatelo and I must say their services are above par value. Seamless browsing. Using it in Nairobi and hope to use it wherever I travel to from Ghana.

2 mars 2026
Avis spontané
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Réponse de Yatelo

Thank you for the amazing review! We're thrilled your first experience with Yatelo has provided seamless browsing in Nairobi. We can't wait to keep you connected on all your future travels from Ghana. Safe travels.

Noté 1 sur 5 étoiles

Bought a data eSim for the UK and was not able to get customer support from human

Bought a data eSim for the UK. I was not able to connect to the data network. Connected customer support and they helped me connect. When I switched to my normal US carrier to check my emails and switch back I was not able to connect to data. Contacted their customer support via chat window(which is AI driven until and IF you can contact a human) but was not able to get to a human for over an hour to 1:30 wait in the evening and next day waited over 30 minutes. I gave up.

Update: After 37 minutes an agent came on. Couldn't resolve the problem after additional 40 minutes as all settings were correct and the phone had initially worked. Issued new eSIM that worked immediately. I asked for a credit for a future use and they reach out to them when I take a future trip.

2nd update: Considering this was my first ever Trust Pilot review and that I reviewed a company that doesn't seem to have that many reviews, I was impressed that Trust Pilot was able to get such a quick response (less than 24 hours) from the Yatelo. Yatelo deserves credit for that. I won't upgrade my review at this time because I will see how they treat me when I try to use their services for a upcoming trip that is happening soon to another country.

18 février 2026
Avis spontané
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Réponse de Yatelo

Hi there,

Thank you for updating your review. We sincerely apologise for the frustrating connectivity issues and the unacceptable wait times you experienced with our support chat. We are actively working to improve our routing to ensure faster human support in the future.

We are glad our agent was eventually able to resolve the issue with a replacement eSIM. As discussed with our team, we would love to apply a credit toward your next trip to help make up for the hassle.

Whenever you are ready to travel again, email support@yatelo.com with your previous order number, and our team will be happy to assist you.

Safe travels,
The Yatelo Support Team

Noté 5 sur 5 étoiles

Very seemless to install and cheap

Very seemless to install and cheap. Used it for my recent trip to Portugal and thoroughly recommend.

27 octobre 2025
Avis spontané
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Réponse de Yatelo

Hi there! Thank you so much for the fantastic review. We are thrilled to hear that your eSIM made getting connected in Portugal seamless and affordable. We truly appreciate the recommendation and look forward to keeping you connected on your next adventure!

Safe travels,
The Yatelo Support Team

Noté 5 sur 5 étoiles

Used this on my last trip to the UK

Used this on my last trip to the UK. It was easy to set up. Will definitely be using it again in my future vacation destinations

24 octobre 2025
Avis spontané
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Réponse de Yatelo

Thank you so much for the wonderful review. We are thrilled to hear that your eSIM setup was easy and worked perfectly for your trip to the UK. We can't wait to keep you connected on all your future vacations!

Safe travels,
The Yatelo Support Team

Noté 5 sur 5 étoiles

Easy to use .

25 septembre 2025
Avis spontané
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Réponse de Yatelo

Thank you for the great feedback. We are thrilled to hear that you found our eSIM easy to use. We look forward to keeping you connected effortlessly on your future trips!

Safe travels,
The Yatelo Support Team

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