Wow! This was a really good site but recently extra game play is blocked, tonight I decided to see if what I’d experienced was a bad run? Noooooo £200 down the swanny and not ONE single extra play, n... Voir plus
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Wow! This was a really good site but recently extra game play is blocked, tonight I decided to see if what I’d experienced was a bad run? Noooooo £200 down the swanny and not ONE single extra play, n... Voir plus
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Customer service is very easy to get hold of and contact. I had a large win and was worried they wouldn’t accept the documents I provided after reading reviews but after sending over everything they a... Voir plus
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!Complete scam! Will happily let you make deposits with fake bonus emails also, the withdrawal process is bizarre asking for photos of banks cards used etc. No other casino site has ever asked for... Voir plus
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My partner won £100 ,she sent verification, because the bank wasn't in herlJUST HER name ,as we have a JOINT account they refused an shut it down BUT sent the £10 back what she deposited, if it was a... Voir plus
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Wow! This was a really good site but recently extra game play is blocked, tonight I decided to see if what I’d experienced was a bad run?
Noooooo £200 down the swanny and not ONE single extra play, nooo bonus, no loyalty scheme, the casino just swallowed £200!! Since the laws changed the casinos have become worse, yeti is terrible, so sad, casinos feel it’s ok to rob people, not even the thrill of a nice win, hang your heads in shame

Réponse de Yeticasino
My name is Deborah Hegarty, not the one above it my partners, so yeti casino i love it amazing just joined won £150 very happy I had error message on withdrawal , contact chat spoke with Diane very helpful sorted issue out immediately an took me second to get through niw waiting on my withdrawal , then I had a question went on spoke with Marko gots straight on to chat again amazing thankyou they need a better trustilot rating 😀

Réponse de Yeticasino
Customer service is very easy to get hold of and contact. I had a large win and was worried they wouldn’t accept the documents I provided after reading reviews but after sending over everything they asked it was in my account instantly. Really good fair site. Anyone complaining about not winning clearly shouldn’t be gambling, you win some you loose some, that’s the way it works. Also if it was a scam site it wouldn’t pay out and it definitely does just make sure you have all necessary documentation before withdrawing and everything will go smoothly

Réponse de Yeticasino
Should have read the negative reviews highlighting difficultly associated in withdrawing winnings. Total scam artists
!Complete scam!
Will happily let you make deposits with fake bonus emails also, the withdrawal process is bizarre asking for photos of banks cards used etc. No other casino site has ever asked for this type of information.

Réponse de Yeticasino
My partner won £100 ,she sent verification, because the bank wasn't in herlJUST HER name ,as we have a JOINT account they refused an shut it down BUT sent the £10 back what she deposited, if it was a breach of conditions on there T&C they didn't need to send it back ,and on the phone the wouldn't say why the account was in breach ?? I have posted the live chat on other sites So PLEASE,PLEASE AVOID THIS BETTING SITE ! I WOULDNT WANT NOBODY ELSE TO LOSE OUT ,on what was there's UPDATE I WONT GIVE UP IAM GETTING FAR ON MY APPEAL ,YETI CASINO WILL BE GETTING REPLY VERY SOON ,SO PLZ PLZ PLZ DO NOT EVER USE THIS BETTING SITE !!! HORRIBLE PEOPLE

Réponse de Yeticasino
If you don't mind losing all your deposit? This is the casino for you. Nothing but a SCAM. £100 spent on a slot game. Didn't win a penny.
this company are very quick and happy to take your money off you but when it comes to paying out, they simply don’t. They have asked for SEVEN forms of verification documents and I have provided every single one and yet they still refuse to pay out. They are now asking for videos of me logging into my online banking?! Firstly this is such a weird thing to request when I have already provided proof of bank statements with IBAN shown, my name, address and deposit and secondly, I don’t even have online banking. This casino does NOT pay out, they refuse even when you send multiple multiple multiple forms of ID & verification. They owe me £180 and are refusing to pay out even when you’ve complied and shown 7 forms of verification! DISGUSTING
Yeti casino are bad though you can't say much but it's a scam site I'm furious that the games are fixed and it's just a complete scam
They are a rip off conning website I won and they refused to pay me they are just a fake site there to get peoples money and not pay the winnings
am a 69-year-old woman and Yeti Casino / L&L Europe Ltd have stolen £10,000 from me.
They happily took my deposits and paid me two withdrawals (£500 and £345) to my account with no problem. Then, when I tried to withdraw the rest, they suddenly invented a “name mismatch” excuse and demanded open banking.
I sent them my passport, bank statements from two banks, a video of my banking app (which THEY asked for), council tax bill in my name, and even a full statement for an alternative account. Still nothing.
The CEO, Chris, finally got involved and agreed to a phone call. During the call he actually mentioned hearing a “third party” on the line — that was my son who had travelled from London to support his 69-year-old mother because this situation has caused me severe emotional distress. How dare he try to use that against me? It was disgusting and bullying.
He still refused to pay and pushed me back to eCOGRA while knowing full well they have all my verification and paid me before.
This is not just poor customer service — this is deliberate bullying of an elderly woman who trusted their casino. They took my money easily but refuse to give it back even after full verification.
Stay far away from Yeti Casino. They are happy to take your deposits and bonuses but will make your life hell when you win big. Especially if you’re older.
I have filed complaints with UKGC, MGA and eCOGRA and will be filing small claims court proceedings tomorrow.
Debra Fillingham, 69 years old, UK
100 Spin
On £1 Bet
Even one win even one bonus guys even don't tray this website like other sister website its SCAM !!!
They wont only your money but not given nothing back
Avoid at all cost ,absolute scam
Disgusting
Awful casino. I play the same slot on various casinos but this has got to be the worst ever! Not only with the slots but also the customer service via live chat! The slots are a lot slower that most casinos and does not payout at all. The slots are sluggish and you get no free spins rewarded at all. The RTP is supposed to be 96.3%. I didn’t even get close to winning a penny. Shame cause this game is always enjoyable to play. Also, live chat customer support is ridiculous. Your problems are misread and then they close your account with no valid reason. DO NOT RECOMMEND THIS CASINO AT ALL! Don’t sign up or you’ll regret it.
Dear Yeti Casino Support,
I am writing regarding my recent withdrawal request of £50.
The funds were deposited from my personal bank account, and I am requesting that the withdrawal be processed back to the same bank account used for the original transaction.
At this time, I am not comfortable providing photographs of my bank card or copies of my bank statements due to the sensitive financial information they contain. The requested documents go beyond what I am willing to share for security and privacy reasons.
Please proceed with the withdrawal via bank transfer to my original payment account, or kindly advise if there is an alternative verification method that does not require sharing full card images or bank statements.
If the withdrawal cannot be processed under these conditions, please confirm this in writing and proceed with the closure of my account.
I look forward to your prompt response and resolution.
Kind regards,
Mădălina

Réponse de Yeticasino
Absolutely a joke. Daylight robbery casino is a bunch of crooks. The game constantly takes the money, not paying out at all. I’m speechless hundreds of pounds spend down the drain ,not even a single payout,worst casino ever, avoid for all cost. I rather to dump the money to the drain, then go back to the yeticasino website again -stay away!!!. It’s absolutely a joke what the game does its absolutely a joke,just constantly empty lines ,pretending that is doing something but every single hit nothing nothing and nothing. Ok o understand you can fail 20 50 times ok but hundreds of times no that’s not on. Worst experience ever.
What in gods name has happened to this site. I’ve deposited over £700 since joining and I’ve won zero not had a single withdrawal. Put £80 in and was all gone tonight on £1 spins in around 15 minutes that’s not normal play
Terrible site. Receive emails for bonuses, which of course requests a deposit, then no bonus to be found! Thankfully I closed this account down before losing any serious money. I would not recommend this site.

Réponse de Yeticasino
Great and friendly service from Sebastian :) love this website, so many great games and fast withdrawals!
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