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Lisez les avis des autres

Noté 5 sur 5 étoiles

I can’t recommend Alan and the team at Your Next Step highly enough. From advising me with my existing mortgage to arranging everything for my move and new mortgage, they made the whole process stres... Voir plus

Noté 5 sur 5 étoiles

Absolutely outstanding service from Alan Mackenzie at Your Next Step Mortgage. His expertise and knowledge are second to none, and he made the whole process feel straightforward and stress free from s... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We were put in touch with Patrick and from the first minute he was extremely approachable, knowledgeable and helped us through each stage of our process. We asked Patrick many silly questions throug... Voir plus

Noté 5 sur 5 étoiles

Recently used Your next step to get our first mortgage. From the get go Chris was friendly, efficient and always in touch to answer any queries we had. He made the whole mortgage process stress free.... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Courtier en prêts hypothécaires
  2. Courtier d'assurances

Écrit par l'entreprise

Your Next Step is an independent mortgage and protection brokerage run by a team of three (Alan, Patrick, and Chris) dedicated to making the mortgage process smooth and stress-free. With extensive experience and a client-focused approach, we help everyone from first-time buyers to seasoned investors, finding tailored solutions that align with their financial goals. Beyond mortgages, we provide expert protection services and work with trusted partners in pensions, conveyancing, and commercial mortgages—offering a complete property financing service built on trust and personalised support.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

190 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(190)

46 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

5 star service ⭐️⭐️⭐️⭐️⭐️

I can’t recommend Alan and the team at Your Next Step highly enough. From advising me with my existing mortgage to arranging everything for my move and new mortgage, they made the whole process stress-free. Their expertise, attention to detail, and excellent communication throughout made everything straightforward and easy to manage. I always felt well informed and supported every step of the way.

1 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

10/10 service

Patrick got in touch with us 6 months prior to our fixed rate ending.
He organised everything so quickly and efficiently. 10/10 service can’t recommend them enough.

11 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Patrick at Your Next Step

We were put in touch with Patrick and from the first minute he was extremely approachable, knowledgeable and helped us through each stage of our process. We asked Patrick many silly questions throughout the process but he never made us feel daft and always came back with an answer to help us.

Genuinely cannot thank Patrick enough, he made a stressful process we know nothing about so easy and we will always be grateful for his help.

5 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Fantastic Service!

Alan from the word go was extremely helpful providing great guidance for a mortgage that suited our needs. His knowledge in this field is superb and would recommend him highly to anyone wanting to fix up a mortgage.

14 mai 2026
Avis spontané
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Réponse de Your Next Step

Thanks for the great review, David. Delighted to have helped, your new home is going to be incredible 🏠⛵

Noté 5 sur 5 étoiles

Absolutely amazing

Absolutely amazing. Alan has done a fantastic job and stress free getting my mortgage sorted. I appreciate all the help. Many thanks and will definetly be recommending him to friends and family.

29 mai 2026
Avis spontané
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Réponse de Your Next Step

Thanks Sunni, really pleased we managed to get a result for you. Wishing you well for all the next steps 😊

Noté 5 sur 5 étoiles

Recently used Your next step to get our…

Recently used Your next step to get our first mortgage. From the get go Chris was friendly, efficient and always in touch to answer any queries we had. He made the whole mortgage process stress free. We would definitely recommend to others and use them again in the future!

29 mai 2026
Avis spontané
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Réponse de Your Next Step

Thanks for the amazing review for Chris, we really appreciate the five stars ⭐⭐⭐⭐⭐

Noté 5 sur 5 étoiles

Absolutely outstanding service from…

Absolutely outstanding service from Alan Mackenzie at Your Next Step Mortgage. His expertise and knowledge are second to none, and he made the whole process feel straightforward and stress free from start to finish. Alan was always available to answer questions, explain everything clearly, and go above and beyond to help. You genuinely feel like you’re in safe hands with someone who truly knows their stuff. I wouldn’t go anywhere else and couldn’t recommend him highly enough!

26 mai 2026
Avis spontané
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Réponse de Your Next Step

Thanks a lot Stacey, amazing to help you again 👏👏👏

Noté 5 sur 5 étoiles

Knowledgable & Personable

Patrick is so knowledgeable & took his time to explain everything in as many ways as possible as many times as needed until I understood my mortgage product. He worked to get the most cost effective deal & I felt like it was a really personal experience not just a tick box exercise. I’ve never before used a mortgage advisor because I didn’t see the point but Patrick had well and truly shown me how stress free buying and selling can be if you have someone who knows what they’re doing helping you out. Every appointment has been bang on time and so efficient. Cannot recommend Patrick enough & will definitely be making use of his services in the future.

21 mai 2026
Avis spontané
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Réponse de Your Next Step

Amazing feedback for Patrick - thank you so much, it was our pleasure 😊

Noté 5 sur 5 étoiles

I had a very good experience with Your…

I had a very good experience with Your Next Step throughout my mortgage process. Their team was very professional, patient, and always willing to give helpful advice whenever I had questions or concerns. They made the whole process much smoother and less stressful for me. I truly appreciate their support and would happily recommend them to anyone looking for a reliable mortgage advisor service.

Samuel Akinpelu.

19 mai 2026
Avis spontané
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Réponse de Your Next Step

Thanks a lot Samuel, wonderful review from you ✔️

Noté 5 sur 5 étoiles

Remortgaging

I recently visited Alan and his team to start the process of remortgaging and to discuss buying and selling in the future. As a sole home owner, I find this whole process daunting and was worrying about it for months before I met the team at Your Next Step, who put me at ease straight away. Alan and Lynn talked me through all the processes and were there to answer any questions I had. The whole process was a breeze from start to finish and this was due to how helpful the staff at Your Next Step are. I will be recommending them to everyone I know in the future. Thanks again!

20 avril 2026
Avis spontané
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Réponse de Your Next Step

Thanks for the amazing review! 👏👏

Noté 5 sur 5 étoiles

professional and helpful

Alan was very easy to deal with start to finish. As a first time buyer he explained everything clearly and made sure i understood each step of the process! I would highly reccommend him to anyone!

26 mars 2026
Avis spontané
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Réponse de Your Next Step

Thanks for the five stars Gabby, it was our pleasure 😊

Noté 5 sur 5 étoiles

Very knowledgeable

Very knowledgeable, friendly and warm service, nothing too much and replies to any questions/queries very promptly and professionally. Would highly recommend

25 mars 2026
Avis spontané
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Réponse de Your Next Step

Thanks very much Michael, it's been a pleasure to help you again! ⭐

Noté 5 sur 5 étoiles

I can’t recommend Patrick enough

I can’t recommend Patrick enough, he has helped me with a new mortgage, with porting an existing mortgage during a move and also with remortgaging. Each time he has been extremely helpful, sorted everything out and made the process much smoother. His help in navigating the mortgage process has given me peace of mind and much less to worry about!

20 mars 2026
Avis spontané
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Réponse de Your Next Step

What a lovely review, we really appreciate it!! 👏👏👏

Noté 5 sur 5 étoiles

Unbelievable service

Unbelievable service, made everything easy and stress free
Would recommend 100% absolutely delighted with the whole process

18 mars 2026
Avis spontané
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Réponse de Your Next Step

Thanks Martin, a huge win for you are we are delighted to have helped 👏👏👏👏

Noté 5 sur 5 étoiles

Alan is very responsive and when…

Alan is very responsive and when interest rates are challenging, this is really important. Me and my friend were looking to get mortgage and I got mine 0.42% lower because Alan was very proactive.

17 mars 2026
Avis spontané
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Réponse de Your Next Step

Thanks a lot Tadej, delighted we got in there just in time 💨

Noté 5 sur 5 étoiles

Chris at YNS has been nothing short of…

Chris at YNS has been nothing short of amazing and stupid question or any serious question he’s got the answer, nothing is ever too much for him. He works quick and always just a message away. He was outstanding, we got an offer accepted on a house on the Wednesday contacted him got the finalised stuff for the mortgage on Thursday afternoon only to him to come back before 9am on Friday morning for approval, he is outstanding and I will recommend him to anyone who will listen!!Thanks Chris :)

13 mars 2026
Avis spontané
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Réponse de Your Next Step

Thanks for the amazing review ⭐⭐⭐⭐⭐

Noté 5 sur 5 étoiles

This is the second time I have used…

This is the second time I have used Alan and another great experience. Alan kept my informed at all stages and answers questions simply and doesn't use jargon. Would 100% recommend

27 février 2026
Avis spontané
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Réponse de Your Next Step

Our pleasure to help you again Kelly 🙂

Noté 5 sur 5 étoiles

10/10

10/10. Very responsive and efficient. Always available to answer any questions and made the process very easy to understand. I dealt with Chris and found him to be very friendly, approachable, and guided me through the process step by step. Thanks again!

27 février 2026
Avis spontané
Logo de Your Next Step

Réponse de Your Next Step

Thanks for the 5 star review, we really appreciate it!! 🗝️

Noté 5 sur 5 étoiles

Alan has been helping me with my…

Alan has been helping me with my mortgage and related queries for several years now. He truly knows the ins and outs of this field, and I’ve never been disappointed. In fact, he consistently goes above and beyond what’s expected.

He is always available to answer my questions, no matter what.

I will definitely ask him to handle my mortgage again in the future. His customer-centric approach is top-notch—I only wish he provided services in every area of life!

Exemplary service. Please keep up the great work!

16 février 2026
Avis spontané
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Réponse de Your Next Step

Thank you so much, amazing to help again after all those years!! 😄

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