Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I can’t recommend Alan and the team at Your Next Step highly enough. From advising me with my existing mortgage to arranging everything for my move and new mortgage, they made the whole process stres... Voir plus

Noté 5 sur 5 étoiles

Absolutely outstanding service from Alan Mackenzie at Your Next Step Mortgage. His expertise and knowledge are second to none, and he made the whole process feel straightforward and stress free from s... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We were put in touch with Patrick and from the first minute he was extremely approachable, knowledgeable and helped us through each stage of our process. We asked Patrick many silly questions throug... Voir plus

Noté 5 sur 5 étoiles

Recently used Your next step to get our first mortgage. From the get go Chris was friendly, efficient and always in touch to answer any queries we had. He made the whole mortgage process stress free.... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Courtier en prêts hypothécaires
  2. Courtier d'assurances

Écrit par l'entreprise

Your Next Step is an independent mortgage and protection brokerage run by a team of three (Alan, Patrick, and Chris) dedicated to making the mortgage process smooth and stress-free. With extensive experience and a client-focused approach, we help everyone from first-time buyers to seasoned investors, finding tailored solutions that align with their financial goals. Beyond mortgages, we provide expert protection services and work with trusted partners in pensions, conveyancing, and commercial mortgages—offering a complete property financing service built on trust and personalised support.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

190 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(190)

46 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I am a first time buyer and me and my…

I am a first time buyer and me and my partner know next to nothing about the process! Patrick explained everything to us in such an accessible way and was such a big help all the way through. He made the entire process easy and I would recommend to anyone

27 mars 2025
Avis spontané
Logo de Your Next Step

Réponse de Your Next Step

This is wonderful to read, thanks for your review, it means a great deal! 😊

Noté 5 sur 5 étoiles

Mortgage

We gave paper work, Chris took care of everything. Everything was stress free and went smoothly. Chris was very professional and he is very good at his work. Chris explained to us everything clearly and it was easy to understand. I refer your next step is the best.

20 mars 2025
Avis spontané
Logo de Your Next Step

Réponse de Your Next Step

Thanks so much Sumalatha, will be amazing to see you in your brand new home 🏡

Noté 5 sur 5 étoiles

Helpful and friendly

Chris was so helpful, friendly and worked really quickly. He explained the process very thoroughly and even his emails outlining what was discussed was written in a easy to follow manner. He did a great job explaining what is a complex process. Thank you!

7 mars 2025
Avis spontané
Logo de Your Next Step

Réponse de Your Next Step

Thanks a lot Hayley, wonderful review for Chris ⭐⭐⭐⭐⭐

Noté 5 sur 5 étoiles

The best I have worked with and I will…

The best I have worked with and I will recommend them and use them over and over again. Got my mortgage offer a few days after initial discussion with them. They were readily available to answer all my question and patient with me. This review is coming late.

12 décembre 2024
Avis spontané
Logo de Your Next Step

Réponse de Your Next Step

Thank you so much for your amazing feedback!! 😊⭐

Noté 5 sur 5 étoiles

First time buyer

Had a very good experience with this company Alan was very patient talking me through my mortgage and insurances I am very happy to recommend them.

13 février 2025
Avis spontané
Logo de Your Next Step

Réponse de Your Next Step

Thanks for the wonderful review Matthew - looking forward to you moving into your first owned property! 🏡🗝️

Noté 5 sur 5 étoiles

Great help with my first mortgage!

I found Your Next Step through some online searching. Patrick worked with myself and I am so grateful for all the work he did! So stress free, and he explained the process so well to me with quick responses. Absolutely would recommend.

21 février 2025
Avis spontané
Logo de Your Next Step

Réponse de Your Next Step

Thanks for the wonderful review Nell!! 😊

Noté 5 sur 5 étoiles

Excellent Service

Alan arranged my mortgage and life insurance. His communication was excellent, always in contact with updates. He also explained everything very clearly and made sure I understood all terms and conditions. Overall brilliant service that I will continue to use in the future.

30 janvier 2025
Avis spontané
Logo de Your Next Step

Réponse de Your Next Step

Thanks for the amazing feedback Kathleen 🏡🗝️

Noté 5 sur 5 étoiles

Patrick was very helpful in offering us…

Patrick was very helpful in offering us advice on our mortgage options for our first home together. He offered excellent customer service and gave us an honest assessment of our own situation after a good chat. Would recommend him to anyone looking for advice on buying a home.

24 janvier 2025
Avis spontané
Logo de Your Next Step

Réponse de Your Next Step

Thanks so much Christopher, delighted Patrick took great care of you! 🗝️

Noté 5 sur 5 étoiles

First class service

Patrick took all the worry and stress out of applying for a mortgage. He explained everything very clearly and helped us at every step. I cannot recommend his services highly enough. Thank you Patrick.

28 janvier 2025
Avis spontané
Logo de Your Next Step

Réponse de Your Next Step

Thanks for the wonderful feedback Shelley ⭐

Noté 5 sur 5 étoiles

Alan has been a great help in breaking…

Alan has been a great help in breaking down the process of applying for our mortgage and all the extras like insurances. As first time buyers he kept things digestible and easy to understand. He set up a WhatsApp so we could reach out with any questions along the way. We are so glad we went with an independent company so we got a more personal service.

27 janvier 2025
Avis spontané
Logo de Your Next Step

Réponse de Your Next Step

Thank you so much Maryam, that's very kind! 😀

Noté 5 sur 5 étoiles

Patrick provided exceptional customer…

Patrick provided exceptional customer service and expert advice when obtaining a mortgage for our new home. Didn't just give us the first offer available and tried to get me the best deal. Patrick was very reassuring and informative throughout the whole process despite me hounding him at all hours!!. An absolute credit to his company and clearly knows his stuff. Hopefully won't need to, but I'd use Patrick again as our mortgage broker without any hesitation.

17 janvier 2025
Avis spontané
Logo de Your Next Step

Réponse de Your Next Step

Thanks for the amazing review ⭐⭐⭐⭐⭐

Noté 5 sur 5 étoiles

Highly recommend this company

Highly recommend this company! Our mortage advisor was Patrick Durkin and he was fantastic from start to finish. He went above and beyond at all times with everything he done for us. Any worries we had, he always provided us with reassurance and kept us up to date all through the process. His friendly, approachable manner helped relax us during a stressful time. We can’t thank him enough. An asset to the company!

20 décembre 2024
Avis spontané
Logo de Your Next Step

Réponse de Your Next Step

Thank you for the wonderful review 🍾

Noté 5 sur 5 étoiles

Excellent service from YNS

Patrick at YNS sorted us out with our new mortgage deal and life insurance. He was brilliant throughout the long process. He is organised with great communication skills and informative regarding the whole process. Replied to all our emails swiftly which made all the difference. Would highly recommend Patrick and would use him again for any future moves.

14 janvier 2025
Avis spontané
Logo de Your Next Step

Réponse de Your Next Step

Thanks for the wonderful feedback 😊

Noté 5 sur 5 étoiles

Always Amazing Service - Return Customer

YNS has helped us remortgage twice and more recently helped us secure a new mortgage for a new house. This wasn't without challenges for a business owner/self-employed but Alan took care of everything and guided us through the options. Alan made everything feel super easy and nothing was a bother.
We would recommend to anyone and will be back in a few years when it's time to remortgage again.

11 décembre 2024
Avis spontané
Logo de Your Next Step

Réponse de Your Next Step

Thanks so much Rebecca, a pleasure to help once again! 🏡

Noté 5 sur 5 étoiles

5 star service

5 star service
We were buying our first home and Alan made the process so seamless and stress-free. Alan also sorted out our life insurance to give us further peace of mind. He is super friendly and approachable and genuinely cares about meeting the needs of his clients. I will be recommending Alan to all my friends and family.

13 décembre 2024
Avis spontané
Logo de Your Next Step

Réponse de Your Next Step

Thank you very much, it's been a pleasure! 👏

Noté 5 sur 5 étoiles

This was my first time buying a home…

This was my first time buying a home and Alan was so helpful, he explained everything so clearly, as I was unsure of some things due to it being my first time buying. Highly recommend.

2 décembre 2024
Avis spontané
Logo de Your Next Step

Réponse de Your Next Step

Thanks Caroline, you've been great to help! 😊

Noté 5 sur 5 étoiles

Sat back.

From the beginning of the journey with @ysnmortgage has been a good experience I've sat back and they have done everything for my wife and I.
I would definitely recommend using this company.

28 novembre 2024
Avis spontané
Logo de Your Next Step

Réponse de Your Next Step

Thanks very much for the amazing feedback! 👏👏

Noté 5 sur 5 étoiles

100% recommend to all!

We worked with Alan on our recent move and he couldn't have provided a better service!
He explained each step of the process in a way that was easy for us to understand allowing us to make informed decisions.
He went above and beyond helping us especially as we had quite a difficult move and there was lots of moving parts. Anytime we reached out to him, he got back to us super quick with the information we needed.
I have already recommended him to a few friends and family and would recommend him to anyone looking for a mortgage advisor!

20 novembre 2024
Avis spontané
Logo de Your Next Step

Réponse de Your Next Step

Thanks so much Tyler, wishing you all the very best in your new home 🏠

Noté 5 sur 5 étoiles

The best!

Alan really does go above and beyond and could not have been more helpful and down to earth. Thank you so so much for all your help!! Could not recommend enough.

23 août 2024
Avis spontané
Logo de Your Next Step

Réponse de Your Next Step

Thanks a lot Christina - hope you are settling into your new home 😊⭐

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus