Yonder Rewards Cards Avis 

3 783
•
TrustScore 4.5 sur 5

4,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Great card offering. Seamless application process and very rewarding dining experience, especially in London. It's not quite tour traditional card (the way payments are taken and grace period after t... Voir plus

Noté 5 sur 5 étoiles

I'v only been a credit card member for a few days so far moving from Tesco, but the app is really easy to use. I use the card for all my household spending so will hopefully be able to claim my reward... Voir plus

Noté 1 sur 5 étoiles

Horrible experience. Customer service is at a very poor standard. The app and sign-up has many technical issues which means you don't get the referral bonus you signed up for and neither does your fri... Voir plus

Noté 5 sur 5 étoiles

I’m so pleased to have chosen Yonder. I get great service , easy to use through the online app and also get points to go towards reward scheme . I was with Capital 1 for many years but poor support an... Voir plus

À propos de l'entreprise

  1. Institution financière

À propos de Yonder Rewards Cards

Écrit par l'entreprise


From hole-in-the-wall eats to hotel suites. If it’s a good time, there’s a reward for it.

Meet Yonder, the award-winning card that turns everyday spending into something worth having.

Tap anywhere, earn points on everything, and redeem them for the kind of things you'd have booked anyway. Dinner somewhere brilliant. A flight somewhere better. The good stuff, rewarded.

18+ and UK only. T&Cs apply.

Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

4 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 74 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,5

Tous les avis

(3 783)

1 980 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 3 sur 5 étoiles

Yonder review from 2023 customer

I’ve had Yonder since 2023 and, while I still think the overall concept is brilliant, it feels like some of what originally made the card so exciting has gradually disappeared.

When I first joined, there seemed to be a much wider variety of experiences, Yonder Coffee, pubs, sweet treats, grocery rewards and a much broader selection of places to discover. It genuinely encouraged us to explore different parts of London and try businesses we probably wouldn’t have found otherwise. That was one of the biggest things that separated Yonder from a normal rewards credit card.

Now, the experiences feel much more limited. There is occasionally a pub offer, but most of the everyday experiences seem to have disappeared, and the majority of dining options are concentrated in central London. As someone based south of the river, I’d love to see more options across South London again like there used to be.

The way points and partner rewards are redeemed has also become increasingly frustrating and less user-friendly. Having to purchase through specific tracking links feels like a backwards step. TrainPal is a perfect example, the link can open the TrainPal app, but if you then complete the purchase through the app, you can’t redeem the offer or earn the points because technically you “didn’t use the link”. Etsy is the same.

I understand these tracking links are probably part of how the partnerships work commercially, but from a customer perspective they create unnecessary friction and can actually make me less likely to use the offer at all. I’d really like Yonder to find a way of making these partnerships work seamlessly within the brands’ normal apps and websites.

There are still things Yonder does extremely well. Yonder Hotels is great, the airport lounge options are a really good benefit, and I still think the overall Experiences concept is one of the best ideas in the credit card market.

That’s why it’s a shame to see that side of Yonder feel like it has been scaled back over the past year or so. I’d love to see Yonder get back to what made it feel so different in the first place: lots of varied, accessible experiences, discovering new places around London, and rewards that are genuinely simple to use.

Also the customer service sometimes feels like I’m talking to AI

24 août 2026
Avis spontané
Noté 1 sur 5 étoiles

No support for retailer disputes

Credit card is good with good benefits and perks.

But the team won't proactively progress disputes with retailers in the same way other card providers would. If you have a retailer issue Yonder won't support you. Choose another provider if you want any refund protection.

24 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Amazing experience

Amazing experience while using this. Easy and fast payment and get instant rewards without any hassle. Recommend use it and enjoy the experience.

23 août 2026
Avis spontané
Noté 2 sur 5 étoiles

Wouldn’t recommend

You have very limited options if you’re not a paying member, also you can’t transfer the balance to another credit card, the experiences they provide are underwhelming and far from everything! Im trying to pay off my balance and move somewhere else!

23 août 2026
Avis spontané
Logo de Yonder Rewards Cards

Réponse de Yonder Rewards Cards

Hey Mo, this is a sad read for us. You're right that more options are available to our premium card members, but we still want you to feel like you're getting value from your free card. We work hard to offer rewards for everyone, whether they live in or near our home cities or further afield. We're sorry it didn't work out for you, but thanks a lot for giving us a try.

Noté 1 sur 5 étoiles

Poor security features

Poor security this is the only credit card I’ve had where my card details have been compromised twice and both within 12 months using the same vendors that are usually with other cards and have not had any issues
Good for their rewards and points, but they need to improve their security.

23 août 2026
Avis spontané
Logo de Yonder Rewards Cards

Réponse de Yonder Rewards Cards

Hey Karan. Once is bad enough but twice is a nightmare. We're sorry you've had to deal with this and we want to dig into what's going on here. If they haven't already, one of the support team will be reaching out to chat with you more about this.

Noté 1 sur 5 étoiles

Account under review issues

Got the yonder credit card for a trip abroad. On the first day of the trip got an email to say my account was under review and I wouldn’t be able to make any purchases. Completed the ID check but didn’t hear anything for a day so tried to contact customer services and was told it wouldn’t be resolved for at least another couple of days because it’s the weekend. It’s caused a lot of stress and inconvenience.

21 août 2026
Avis spontané
Logo de Yonder Rewards Cards

Réponse de Yonder Rewards Cards

Hey Anna. Sometimes accounts are temporarily suspended so that we can do extra security checks, but this sounds really inconvenient so we're sorry. One of our support team will be in touch to chat with you about this if they haven't already.

Noté 5 sur 5 étoiles

My favourite card

My favourite card. I tell all my friends about Yonder, have gotten at least 8 friends to sign up and girls night location is chosen based on what restaurants are on Yonder that month. Customer service is also amazing, I had my card stolen and £600+ spent on it unknowingly, customer service sorted it all out within a day, the only miss was that they stopped doing the metal card so I couldn’t get it replaced. I joined 2 years ago because I wanted a fee-free credit card for travelling, stayed because of everything else they offer.

21 août 2026
Avis spontané
Noté 5 sur 5 étoiles

A great product!!!

A great product, easy to use and intuitive app, with good rewards and benefits, like free use abroad with no fees in any currency. Only thing I would improve is the cap on rewards, if you have the points you should be able to use as many as possible towards a reward, not capped at £60 or £100 for example. But overall great! And the high street banks could learn a lot from their app, rewards system and customer service.

21 août 2026
Avis spontané
Noté 5 sur 5 étoiles

I love my Yonder credit card

I love my Yonder credit card. I’ve had it for 3/4 months now. Opening my account was effortless, the app is so easy to use, and the rewards are great. Love the fact theirs no foreign spending charges too. Wish all finance providers were as easy as this!

21 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Yonder provides all the rewards you…

Yonder provides all the rewards you actually want from a credit card for good value, not just flights like some other providers. I went to a lovely restaurant for dinner last week and got it at half price using my points. No problems

19 août 2026
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus