The staff communicated really promptly via email and answered all my queries. The offered lots of advice and guidance to help me choose the right bonsai. It arrived with 24 hours, securely packaged a... Voir plus
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Lisez les avis des autres
Yorkshire Bonsai were really well experienced in bonsais and were able to give me alot of advice on how to care for my new tree. He has stayed in touch when I have queries and my tree is doing grea... Voir plus
Delighted with the trees and the service from this company. I received a dawn redwood forest earlier this year and unfortunately one of the trees wasn't producing any growth. I contacted the company... Voir plus
L'entreprise a répondu
Amazing! I ordered a Brush Cherry and Buddhist Pine for my husband’s birthday and the little bonsai trees are so beautiful! You can tell they have been nurtured with love and care- they are such soulf... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We sell Bonsai trees, pots, tools, soils and other accessories in the UK. We offer fast, free delivery on all UK orders. Wide variety of products from countries around the world, suiting different budgets and requirements.
Coordonnées de contact
Brookfield Court, LS25 1NB, Leeds, Royaume-Uni
- 01133709066
- admin@yorkshirebonsai.co.uk
- yorkshirebonsai.co.uk
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A répondu à 100 % de ses avis négatifs
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I ordered a Bonsai for my husband’s…
I ordered a Bonsai for my husband’s birthday at the beginning of September. Delivery was quick & plant arrived in excellent condition
We needed advice on looking after the Bonsai and my email was answered within a very short time with excellent advice.
Our little tree is flourishing after a bit of neglect from us and the advice from the company. Fantastic company & will certainly recommend them to others.

Réponse de Yorkshire Bonsai
Fantastic service
Fantastic service, they emailed me as they didnt feel the tree was 100% ready so offered a replacement and called to make sure that was satisfactory. 5* service

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Bird Plum Bonsai
Just purchased my first Bonsai tree from Yorkshire Bonsai. The buying process and delivery were excellent. It arrived on the day I requested, extremely well packaged, and perfect condition. So pleased with my Bird plum Bonsai.

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Fantastic Service
I contacted Yorkshire Bonsai after having some issues with the management of my tree, they kindly offered some support and advice and I’m extremely grateful for their assistance. A fantastic service!

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Great service
Bought my bonsai from them in October. It wasn't doing well this summer in the heat. Contacted them and they sorted it. Told me what to do and it's looking much healthier now.

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Very helpful when I contacted them…
Very helpful when I contacted them after I placed my order and made an error. Shipping was very quick and extremely well packaged.

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Great bonsai in very healthy condition
Great bonsai in very healthy condition. Super fast deliver and well packaged.

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Ordered a few pots in clearance sale
Ordered a few pots in clearance sale, slight delay in delivery but after reassured by the Yorkshire Bonsai team, the delivery duely arrived. I was delighted with the pots. Thank you YB very much.

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Superb Service
Ordered a Chinese Elm Bonsai and it was perfect. Very well packaged and delivered promptly, great service.

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We were passing and popped in feeling a…
We were passing and popped in feeling a bit nervous as I have wanted a bonsai for so long but Paul was so welcoming, passionate and professional gave us a tour and talked us through his collection. Selected a Chinese privet and he gave me step by step instructions and showed me how to wire and trim. Left feeling so excited and confidant can’t wait for him to do some classes and start growing a collection. Thankyou so much for your time today and being in sure a magical space.

Réponse de Yorkshire Bonsai
Excellent and Friendly Service
I wanted to rescue a small tree from an abandoned flower pot which I thought it would make a nice Bonsai due to its shape. I needed a suitable pot and some other items to do this having no experience at all. I found Yorkshire Bonsai on line and they have been extremely helpful and the rescue tree is potted up appropriately and has been joined by a specimen tree also from Yorkshire Bonsai. I have learnt a lot from my email conversations with Paul who is very helpful, encouraging and eager to help.

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An exemplary local business
An efficient and admirable operation delivering the best service and the finest products at nationally competitive prices.

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Root bound
Update: company response is misleading as the privet was not sold on discount from the clearance range. The podocarpus was, and is indeed doing very well after replacing the soil. Packaging was very secure.
Original review: Chinese privet was completely root bound and roots climbed up the trunk. Basically no soil left, and cannot be watered without submersion. Podocarpus soil covered in algae and small weeds, and soil had shrunk away from the side of the pot.

Réponse de Yorkshire Bonsai
The plant died within 1.5 months
The plant I was sent died within 1.5 months. I should have known better, as this company's refund only lasts one month from delivery (a pretty convenient policy). Leaves have all dropped, and worms and bad odour have started coming out of the plant. I tried contacting the customer service for a refund, and their only response was that ''the plant is under stress and to put it in a bright, sheltered position with the hope that it will return to strength next year''. Really disappointing and a waste of £60, but as I said, it should have been expected for all the fancy marketing these people put out to sell chinese bonsais. Avoid at all costs.

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Great service and I'm very pleased with…
Great service and I'm very pleased with my bonsai. They arrived in perfect condition. They've been packed really well. Highly recommended

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Exceptional
I've bought several trees from this company as gifts and for myself. Great little company with exceptional service. Quick delivery and trees so well wrapped, it can be a marathon just getting in to them 😂 Highly recommend

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