YouGotaGift.com Avis 

56
•
TrustScore 2 sur 5

2,0

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Due to the conflict in UAE I was out of the country with my family and when returned I explained the situation and they didn’t want to extend my gift voucher worth AED 750 and after messaging several... Voir plus

Noté 1 sur 5 étoiles

Made a bulk purchase of cards to be gifted to several people. I sent individual links to each and when one of them redeemed it - all the gift cards were added to their wallet. This is not menti... Voir plus

Noté 1 sur 5 étoiles

Very bad experience. I had earned almost 1,700 dirhams worth of voucher for transfering money through UAE exchange and they simply canceled those vouchers after a couple of months and now I'm left wit... Voir plus

Noté 5 sur 5 étoiles

You Got a Gift has become my go-to gifting option. The gift cards offer so many options that friends and family can choose to use it anywhere they like either in the mall or specific stores. Their cus... Voir plus

L'entreprise a répondu

À propos de l'entreprise

Informations provenant de diverses sources externes

Online Gifts in Dubai, UAE. Convenient & instant way to buy & send personalized digital Gift Cards & Gift Vouchers from 100+ popular brands in the Middle East. Its Easy & Secure


Coordonnées de contact

2,0

Bas

TrustScore 2 sur 5

56 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

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2,0

Tous les avis

(56)

4 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Bring back paypal

My mother used to send me weekly gift cards during covid and this year to help me out with food and things. Now they have taken away the PayPal option as mode of payment which is horrible as it was the only really trusted way to do it. Now they lose a customer that was spending 500 a week.

Wish they would bring it back

1 mai 2021
Avis spontané
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Réponse de YouGotaGift.com

Hi Tara,

Thank you for taking the time to write to us, PayPal was removed since their charges are significantly higher and are no longer sustainable for our business. Should their charges drop we will bring back PayPal as a payment option.

Till then you can still pay using your debit or credit card we accept Mastercard, Visa and American Express.

Noté 5 sur 5 étoiles

Great and easy, lots of cool features.

I knew this app from a friend who sent me a gift card and loved the video attachment feature in it.
it took me a bit to understand how it works but once I knew I decided to use it for my sister's baby shower.. it was a huge success, she loved the gift cards and the messages along with the wide variety of choices.

28 mars 2021
Avis spontané
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Réponse de YouGotaGift.com

Dear Customer,

Thank you for taking out time to rate us. It really helps us to keep going and delivering the best :). If you have any feedback or suggestions, you could write to us at help@yougotagift.com . We would love to hear from you!

Noté 3 sur 5 étoiles

Use it cautiously

They have poor customer service communication, but they have finally fixed my issue (after months of waiting).

17 février 2021
Avis spontané
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Réponse de YouGotaGift.com

Dear Customer,

We are sorry to hear about your experience.

Please can write to us at help@yougotagift.com with your contact details so that our team can reach out to you to at the earliest to have this fixed. Thank you.

Noté 1 sur 5 étoiles

Waste of money

Ordered a voucher to be used for a friends birthday. After many attempts he couldn't use it.
Was told there has been difficulty with the company i got it for.
After a month they gave me another voucher for a delivery service that doesn't even deliver in his city.
Waste of money, better just giving the person cash.

17 février 2021
Avis spontané
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Réponse de YouGotaGift.com

Hi James,

Thank you for taking the time to leave us your feedback. We are sorry to hear about this.

We would like to fix this. Since we don't have your email address, can you please write to us at help@yougotagift.com so that we can help you better. We look forward to your email.

Noté 2 sur 5 étoiles

Didnt like it

Always there will be money left and cant do nothing about it like 17SAR , customer service not existed

15 novembre 2020
Avis spontané
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Réponse de YouGotaGift.com

Hi Azzoz,

We would love to help you. Can you please write to us at help@yougotagift.com or give us a call +971 444 18473 so that our team will help resolve your issue quickly.

Noté 5 sur 5 étoiles

It was simply awesome

It was simply awesome. The perfect gift I would say, where you can select what you would like to have from a huge selection.

11 octobre 2020
Avis spontané
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Réponse de YouGotaGift.com

Dear Customer,

We are happy to know that you found our website useful. Please help us by spreading the word amongst your friends. If you have any feedback or suggestions, please write to us at help@yougotagift.com. We would love to hear from you!

Noté 1 sur 5 étoiles

Very bad experience

Very bad experience. I had earned almost 1,700 dirhams worth of voucher for transfering money through UAE exchange and they simply canceled those vouchers after a couple of months and now I'm left with nothing. If there's any issue between UAE exchange and Yougotagift, it should be sorted out between them. Why the customers should suffer?

11 octobre 2020
Avis spontané
Noté 5 sur 5 étoiles

Very impressed!

I can't stress enough how impressed I am with YouGotaGift. Ordered an Ikea voucher for my friend in Dubai and this morning received 3 emails confirming it was sent, gift was opened and a thank you message from my friend.
Service at it's best. Thank you!

10 octobre 2020
Avis spontané
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Réponse de YouGotaGift.com

Hi Lisa,

We are happy to know that you found our website useful. Please help us by spreading the word amongst your friends. If you have any feedback or suggestions, please write to us at help@yougotagift.com. We would love to hear from you!

Noté 5 sur 5 étoiles

Simply Awesome

It was simply awesome. The perfect gift I would say, where you can select what you would like to have from a huge selection.

8 octobre 2020
Avis spontané
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Réponse de YouGotaGift.com

Hi Daleela,

We are happy to know that you found our website useful. Please help us by spreading the word amongst your friends. If you have any feedback or suggestions, please write to us at help@yougotagift.com. We would love to hear from you!

Noté 5 sur 5 étoiles

Great service to gift to your loved ones

Great service to send gift to your loved ones. It helped me a lot to send gifts to my family who is living away from us. Thank you for this.

8 octobre 2020
Avis spontané
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Réponse de YouGotaGift.com

Hi Aisha,

We are happy to know that you found our website useful. Please help us by spreading the word amongst your friends. If you have any feedback or suggestions, please write to us at help@yougotagift.com. We would love to hear from you!

Noté 1 sur 5 étoiles

Charged me in dollars when there was NO…

Charged me in dollars when there was NO mention of this at any point...... checkout was normal pounds!!

A £20 voucher ended up costing me £22 due to dollar conversion rate and £1 fee from my bank, shocking.

27 avril 2020
Avis spontané
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Réponse de YouGotaGift.com

Hi Alex, we apologize for the delayed response from our end We just claimed our Trustpilot account and are now seeing this review for the very first time. We know this was months ago, but in the case you do get to see this we would love to resolve the matter.

Noté 1 sur 5 étoiles

Due to cov19 schools are helping…

Due to cov19 schools are helping family's to provide lunch for kids daily. I was gifted 90.00 to use at tescos. So here I am filling my trolley. Get to the cashier for her to tell me the balance is zero. But how can that be as my wallet in the app says 90.00
So obviously I'm out of pocket as I had to pay cash. Been emailing and trying to have a online chat but nobody's available and email not answered. So avoid if I were you.
Not happy atall... Bad service

27 avril 2020
Avis spontané
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Réponse de YouGotaGift.com

Hi Vikki,
Thank you taking the time and leaving us a review. We just claimed our Trustpilot account and are now seeing this review for the very first time. We understand our team has already written to you on the 28th of April, 2020. Do drop us an email if to help@yougotagift.com if the issue is still not resolved.

Noté 1 sur 5 étoiles

Don't touch them.

I bought a Tesco gift voucher for a nephew who was on the other side of the country with no money for food. It said that he would receive it instantly (by email). After I had paid I was told that the voucher wouldn't be usable for three days. Useless. This information does not appear anywhere on their website. Add onto this that the checkout said there would be no fees added, but by the time I had the Paypal amount to OK £1.16 had been added on, and this shows to be a truly awful company.

18 avril 2020
Avis spontané
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Réponse de YouGotaGift.com

Thank you for your feedback we are sorry this has happened to you. We just claimed our Trustpilot account and are now seeing this review for the very first time. We know this was few months ago, but in the case, you do get to see this we would love to get your feedback if your issues was resolved.

Kindly drop us an email to help@yougotagift.com

Noté 1 sur 5 étoiles

Not trusted.

You cant trust with your id or with your bank account this is a scam.

18 novembre 2019
Avis spontané
Logo de YouGotaGift.com

Réponse de YouGotaGift.com

Thank you for your feedback we are sorry this has happened to you. We just claimed our Trustpilot account and are now seeing this review for the very first time. We know this was years ago, but in the case, you do get to see this we would love to resolve the matter.

All you need to do is drop us an email at help@yougotagift.com and we promise we'll make it right.

Noté 1 sur 5 étoiles

Yougotagift.com SCAM ALERT

Yougotagift.com SCAM ALERT! Don't trust this website. I purchased an e-gift card and tried claiming it via shopping store unfortunately, it prompted at the cashier counter "e-gift code has been redeemed". I contacted Yougotagift contact no. 04 441 8473, but no one is answering, so I sent them a chat, i had unprofessional conversation with the CSR under DIANA name (2 days of trying) promising me she will check and even telling me to not close the chat box but she will be the one to leave the chatbox and will never get a response from email as she promised. It is a simple issue actually but they can't give you a proper answer.

23 avril 2019
Avis spontané
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Réponse de YouGotaGift.com

Hi Giellan,

Thank you for your feedback we are sorry this has happened to you. We just claimed our Trustpilot account and are now seeing this review for the very first time. We know this was years ago, but in the case, you do get to see this we would love to resolve the matter.

All you need to do is drop us an email at help@yougotagift.com and we promise we'll make it right.

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