I bought a ring from JewelryAsteria's shop over on Etsy! Aside from their outstanding craftsmanship (seriously, the ring is gorgeous), they kept me updated on the item's status all the way until deliv... Voir plus
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Lisez les avis des autres
I had a very pleasant experience with this company and I definitely recommend them! They have a passionate team that puts a lot of effort and attention into their craft to create unique and delicate j... Voir plus
Great customer service! They made sure everything went well with receiving thing ring I ordered for my daughter. It is beautiful and she loves it! I would definitely order from them again and refer th... Voir plus
When I found YourAsteria on a seller's website I was awestruck by the beauty of the jewelry that was shown. I ordered a ring from them and when I received it I was just amazed at the workmanship and... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
YourAsteria is a Ukrainian jewelry brand which creates handmade jewelry in silver, rose gold and yellow gold plating, 14k and 18k white, yellow, rose gold, platinum. Worldwide delivery. Lifetime warranty and 24/7 online support!
Coordonnées de contact
Etats-Unis
- yourasteria.com
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai d'un mois
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Trustworthy and good ring
Came in a timely manner. Was glad everything came out perfect. My girlfriend loved it
The ring is quite beautiful
The ring is quite beautiful. The company is uber responsive and I received earlier than the promised timeframe.
Don't hesitate to shop here!
Don't hesitate to shop here! Fantastic people who have great love for both people and the work they do!💕 They worked so hard to make my dream ring come true! And when they say they will make it happen, they do it better than you imagined! They were so nice, understanding, caring, responded in a short time, and safe to deal with without pressure💖
May these fantastic people continue their great art!💖
Great ring
Great ring! Forgot to post my review but it came out really nicely and my girl loved it! :)
Cheap looking and havoc to try and get a refund
I received a very cheap looking ring and returned it. All my emails suddenly started bouncing back once I confirmed to them the item had been returned. the tracking company confirmed your asteria received the item back from me on 15th October but i only heard from them regarding the refund 12 days later as soon as I raised a dispute with them through paypal. They tried to say they could only refund me once I closed the dispute which i checked with paypal and was incorrect and was a huge red flag. After several messages back and forth i recieved a partial refund after they took $25 for shipping costs (no proof) and a 25% restocking fee. I would not use this company again and the product was sadly not worth the cost . I had to pay VAT to recieve the item which I cannot get back although this is not the fault of the company but frustrating considering the item looked so cheap.
18/11 further to the response the restocking fee was 20% not 25% but the shipping fee was $25 so please do not pretend I made that figure up.
You never emailed me. None of my emails went through to you after I confirmed the item was returned.
You only bothered to acknowledge receipt of the package which was confirmed to be delivered days before AFTER I raised an issue with paypal.
You tried to make me close the paypal case and held my refund until I did this.
This is all in writing.
These people are scammers.

Réponse de yourasteria.com
YourAsteria.com offers beautiful
YourAsteria.com offers beautiful, well-crafted jewelry with elegant designs
Very thoughtful and kind customer…
Very thoughtful and kind customer service and the craftsmanship of the ring itself is gorgeous. Thank you!
I cannot speak highly enough about this…
I cannot speak highly enough about this shop! The customer service was wonderful, they had great communication, and the ring I got was absolutely gorgeous! Beautifully made and great quality, my wife absolutely loved it :)
Great communication from this business
Great communication from this business, I would 100% recommend them to anyone ordering! Their products are top quality!
OMG STUNNING 🥰
This company is absolutely lovely with top notch customer service, gorgeous jewelry, and fair price. I need to purchase another one because I was a little too rough with my last band 😬
Everything with the ring is perfect and…
Everything with the ring is perfect and as expected! I love the design so much, I can not stop admiring it! Shipping was a tad bit quicker that anticipated so that's always great! The seller is very communicative! Thank you so much!!
I ordered a pretty little ring for a…
I ordered a pretty little ring for a friend. It was sterling silver with czs. It was just as in the pictures and I was very happy with it! It took awhile to get to me but I didn’t know it was coming from Ukraine. The company was in continued contact with me about where it was. Overall very happy and I would order from them again.
Beautiful jewelry great customer…
Beautiful jewelry great customer service. Fits wonderful!
Thank you again
Great experience
Beautiful ring! Customer service was very responsive throughout the process. Shipping time is lengthy but worth it.
Excellent
First of all, the customer service was excellent. They helped me a lot with my questions and explained everything in detail to me. Also they did a follow up ofthe purchase when being delivered and made sure it arrived to me with no problems.
Second of all, I purchased a ring from them. And it is so beautiful and denty, but being very comfortable at the same time. The design is everything I could ask for, it's very well thought and elegant but still very wereable.
Perfection
The ring was exactly as pictured and is so beautiful. This was actually my second purchase from them because I loved my first one so much. The shipping was faster than expected even with a message letting me know that it’s handmade and can take a bit.
Bought the ring for my wife for her…
Bought the ring for my wife for her birthday, it’s a perfect fit, very well made and I would 100% recommend to anyone. Customer service was outstanding. Thank you guys again, she absolutely loves it.
Amazing product and customer assistance
Guter Service
Ich habe einen Verlobungsring hier bestellt. Der genauso aussah wie auf den Bildern.
Dabei hatte ich Fragen zu der Lieferung, da ich wegen der Einfuhr in die EU Sorgen hatte.
Das Team von yourasteria hat schnell geantwortet und mir die Sorgen genommen. Die Lieferung wurde für den Zoll so vorbereitet, dass ich nur noch bei dei Abholung, bei einer Poststelle in meinet nähe, die Gebühren bezahlen musste.
Der Support ist sehr nett und bemüht einem zuhelfen.
Ich würde da wieder bestellen, nur hoffentlich keinen Verlobungsring mehr 😉
Daher sehr zu empfehlen.
PS: Ich habe über etsy.com bei denen Bestellt.
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