Dean bates from north east commercial team attended sainsbury's monument metro station, always cheerful and arrives in great spirit. Does a great job, always leaves everything clean and tidy after him... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Fab window clean from Joshua today, I really appreciated the phone call about an hour in advance to let me know of his arrival as I have to allow access through a gate into the back of the propert... Voir plus
I honestly don’t recommend Your Local at all. They cleaned the windows in like one minute and left. No ladder, no proper cleaning products, they just used high-pressure water. Our windows ended up dir... Voir plus
L'entreprise a répondu
Looking forward to having our windows washed by Joshua who very kindly sent the link through to my phone . Very friendly and although we havnt had our windows done yet he did an amazing job of our nei... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Our goal is simple: to build the UK’s best window cleaning business—one that people are proud to be part of.
Coordonnées de contact
Unit 6a, New Market Lane, LS90SH, Leeds, Royaume-Uni
- Info@yourlocal.com
- yourlocal.com
Our Services
3,6
Moyen
4 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Our window cleaner Dean Bates did an…
Our window cleaner Dean Bates did an excellent job of our shop front in Darlington. Very polite manner, he had to move some cages from outside the front but he made me aware and it was no bother. Then showed the same courtesy and attention to detail inside . Great guy, very professional.
Manager (can’t remember the exact date but was recent)
30 mars 2026
Avis spontané
Réponse de Your Local
We're happy to hear that the service provided was excellent. We appreciate you mentioning the attention to detail and professional manner displayed. Thank you for your positive feedback!
Great service
Great service after my last window cleaner retired I have been without one for 2 years .
The lovely salesman knocked at the door and I signed up .
The next day we got a text saying the windows would be cleaned the following day . The window cleaner arrived bright and eary at 8.30am I explained how to get around the back of the house and he got on with the job windows + front and back doors he done a great job lovely friendly guy I did not get his name to give him a shout out I am in the DL17 post code Durham area .
The payment was taken 24 hours later quickly simple no running to the bank to get cash.
Great job great service 👍
9 avril 2026
Avis spontané
Réponse de Your Local
We're happy to hear that you had a great experience after signing up! It's wonderful that the service was quick, simple, and the cleaner was friendly and efficient. We appreciate your positive feedback and are glad you enjoyed the service.
Joshua is a lovely really nice man…
Joshua is a lovely really nice man always smilling they do my window great makes me clean in side great company five star from me
9 avril 2026
Avis spontané
Réponse de Your Local
We're happy to hear that you find the window cleaning service great and that you appreciate the technician's friendly demeanor. We appreciate your five-star review!
Had my windows cleaned today 1st time…
Had my windows cleaned today 1st time and what a great job he did
Highly recommended in west cornforth
10 avril 2026
Avis spontané
Réponse de Your Local
We're happy to hear that you had a great first-time experience with our window cleaning service! We appreciate your recommendation in West Cornforth.
Sorry we missed you today Joshua
Sorry we missed you today Joshua, next month will be better for us. Thanks
18 mars 2026
Avis spontané
Réponse de Your Local
We appreciate you letting us know. We look forward to seeing you next month.
Joshua is fab always communicating with…
Joshua is fab always communicating with me as sometimes I can’t get into my back he always reply’s and does what’s asked of him. Joshua always cheerful, polite and respectful
Thanks joshua
9 avril 2026
Avis spontané
Réponse de Your Local
We're so happy to hear that you consistently have a great experience! It's wonderful to know that the communication is helpful and that the service is cheerful, polite, and respectful. Thank you for your positive feedback!
Our window cleaner Joshua always does…
Our window cleaner Joshua always does an excellent job he’s really pleasant and always cheerful
Thank you again Joshua 👏👏👏👏
8 avril 2026
Avis spontané
Réponse de Your Local
We're happy to hear that you consistently have a great experience with our window cleaning service and appreciate the cleaner's pleasant and cheerful attitude.
Terrible service overall
Terrible service overall. First of all, the price quoted before we decided to join the window cleaning service was £15, but we always got charged £20. Not a big issue If they do a decent job but they always left one side of the house (window and door) uncleaned even though this was mentioned a few times.
There's a different cleaner everytime so one side of the house was always missed. Even when we complained, they still missed the side of the house which was unclean.
Useless company who dont listen. Terrible customer service, rarely get a reply from their email department.
Their sales team try to make you think youre getting a good deal but I was getting charged the same price for a 3 bed detached as a 5 bed detached.
Stay away
26 janvier 2026
Réponse de Your Local
Good Morning Nadeem, We appreciate you bringing these concerns to our attention. We're sorry to hear about the pricing discrepancies, the inconsistent service, and the lack of communication. We'll investigate why the quoted price differed and why the service was not consistent. We are also looking into the communication issues with our email department to improve our responsiveness. Thank you for your feedback.
Josh always texts day before to let me…
Josh always texts day before to let me know when he’s coming to clean my windows and will call when he’s around an hour before my house. Windows are always clean and very happy with the service, Runcorn cheshire
9 avril 2026
Avis spontané
Réponse de Your Local
We're happy to hear that you are pleased with the window cleaning service and the communication provided. Thank you for sharing your positive experience; we appreciate your feedback!
great customer service
Graeme did an amazing job on my windows and doors. nice and friendly, great customer service. would highly recommend this company.
8 avril 2026
Avis spontané
Réponse de Your Local
We're happy to hear that you are pleased with the quality of our service! We appreciate your kind words about our team member and their great customer service.
Another ecellent job by Joshua such a…
Another ecellent job by Joshua such a helpfull happy chap
8 avril 2026
Avis spontané
Réponse de Your Local
We are so happy to hear that you had such a positive experience with our helpful and happy team member. Thank you for your great feedback.
Graeme has done our windows twice now…
Graeme has done our windows twice now and we are very happy with the job he’s done, highly recommend
8 avril 2026
Avis spontané
Réponse de Your Local
We're very happy to hear that you are pleased with the work that was done on your windows. We appreciate your recommendation and positive feedback!
Very happy with the service from Your…
Very happy with the service from Your Local and Josh. Always have clear communication when due, and after the cleaning has been completed.
7 avril 2026
Avis spontané
Réponse de Your Local
We're happy to hear that you are very satisfied with the clear communication regarding your service. We appreciate you taking the time to leave us feedback!
Your Local window cleaners are great
Your Local window cleaners are great! We’ve always had a great experience, they communicate regularly, have an easy payment set up and Les our window cleaner is especially helpful and friendly. We live on the 4th floor with gated access which makes the whole thing difficult to organise but Les and your local have been so good.
27 mars 2026
Avis spontané
Réponse de Your Local
We're happy to hear that you had a great experience with our services. It's great to know that the regular communication, easy payment setup, and helpful service were beneficial for you, especially with the challenges of your location. Thank you for your positive feedback!
Not happy
Just had window cleaner and all he did was water the windows no soap no squidgy no frame wipe and just left not happy not paying a monthly payment canceling sorry but I expected clean windows hope this helps
7 avril 2026
Avis spontané
Réponse de Your Local
Good Morning Joanne, I'm so sorry to hear that the service did not meet your expectations. If you could please give us a call on 0333 000 2012 we would love the opportunity to return and reclean your windows for you.
We look forward to hearing from you.
Great service from Graeme
Graeme was here bright and early. He was cheerful and polite, and made a great job of my windows. Even did my front door too!
Very pleased with the service. Would recommend.
7 avril 2026
Avis spontané
Réponse de Your Local
We're happy to hear that you are very pleased with the service! It's great to know that your windows and front door were cleaned to a high standard. Thank you for recommending us!
Réponse de Your Local
We appreciate you letting us know that our team member was efficient, polite, and completed the job successfully; thank you.
Had Graeme cleaning my windows today
Had Graeme cleaning my windows today, he was very efficient and friendly and did great job.. Best thing is that he sent me a meal the day before to let me know he was coming!
2 avril 2026
Avis spontané
Réponse de Your Local
We're happy to hear that you found the window cleaning service efficient and friendly! We appreciate your kind words and are glad you were pleased with the service. Thank you!
Thank you Joshua!
Joshua cleaned my windows yesterday. He's not my regular cleaner, but I wish he was! Excellent communication, a thorough clean and a very happy customer. My only wish is for more consistency with the staff that Your Local send - it's not always the same cleaners, which makes the building of good relationships difficult.
1 avril 2026
Avis spontané
Réponse de Your Local
We're happy you were very satisfied with the recent service! We appreciate your comments regarding staff consistency and the importance of building strong relationships. We'll use your feedback to improve our services. Thanks!
Joshua was excellent
Joshua was excellent, very professional and had great communication.
1 avril 2026
Avis spontané
Réponse de Your Local
We're glad to hear that you enjoyed your experience. We appreciate you taking the time to leave us this great feedback about our team.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.