Dean bates from north east commercial team attended sainsbury's monument metro station, always cheerful and arrives in great spirit. Does a great job, always leaves everything clean and tidy after him... Voir plus
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Lisez les avis des autres
Fab window clean from Joshua today, I really appreciated the phone call about an hour in advance to let me know of his arrival as I have to allow access through a gate into the back of the propert... Voir plus
I honestly don’t recommend Your Local at all. They cleaned the windows in like one minute and left. No ladder, no proper cleaning products, they just used high-pressure water. Our windows ended up dir... Voir plus
L'entreprise a répondu
Looking forward to having our windows washed by Joshua who very kindly sent the link through to my phone . Very friendly and although we havnt had our windows done yet he did an amazing job of our nei... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Our goal is simple: to build the UK’s best window cleaning business—one that people are proud to be part of.
Coordonnées de contact
Unit 6a, New Market Lane, LS90SH, Leeds, Royaume-Uni
- Info@yourlocal.com
- yourlocal.com
Our Services
3,6
Moyen
4 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I am trying to cancel with yourlocal
I am trying to cancel with yourlocal. Have sent a message. If I get harassed by them I will be in touch with my solicitor. I have heard many complaints about them.
28 mars 2026
Avis spontané
Réponse de Your Local
Good Morning Sylvia, I'm sorry to hear the trouble you are having. If you could please contact us on 0333 000 2012 with your details we can action this for you straight away.
Many Thanks
Friendly and reliable window cleaning…
Friendly and reliable window cleaning service. Joshua even gives a friendly phone call to let you know he's on his way. Very happy with the service they provide and reasonably priced for the job they do.
26 mars 2026
Avis spontané
Réponse de Your Local
We appreciate you sharing your positive experience with our window cleaning service! We're happy to hear that you find our service friendly, reliable, and reasonably priced.
Easy to set up
Easy to set up. I like that it's all online and easy to pay and cancel if needed.
I like that they send a heads up text the day before they complete the job.
Been with this company a few months and they do a good job and the guys are polite and friendly
26 mars 2026
Avis spontané
Réponse de Your Local
We're happy to hear that our online setup, payment options, and notifications work well for you. It's great to know you appreciate the team's work and friendly service. Thank you for your positive feedback!
Reliable company inform you day they…will arrive job well done all gates closed when finished
Reliable company inform you day they will arrive job done satisfactory
Gates closed when they leave
18 mars 2026
Avis spontané
Réponse de Your Local
We're happy to hear that our team provided reliable service and satisfactory work. We appreciate your positive feedback regarding our team ensuring the gates were closed upon departure.
Amazing job I’m very happy with my…
Amazing job I’m very happy with my local window cleaner Joshua today a lovely man .
27 mars 2026
Avis spontané
Réponse de Your Local
We're so happy to hear that you had an amazing experience with our window cleaning service today! Thank you for your positive feedback; we appreciate it.
Really happy with the service I…
Really happy with the service I received of grease today very friendly
27 mars 2026
Avis spontané
Réponse de Your Local
We're happy to hear that you were very satisfied with the friendly service you received today. Thank you for your positive feedback!
Poor customer service
I signed up to get my windows cleaned a few months ago. Apparently they have cleaned my windows twice, once in Jan 2026 and again in Feb 2026. I have no idea if they actually turned up as they dont tell you or leave a card and I've not seen anyone! They took payment automatically both times.
They are due again today but so far nobody has been. I've emailed them several times but no reply and they don't even answer the phone. In fact their number registers as suspected spam which is very worrying. Their app is terrible and very amateur to say the least. Feel like I need to contact my bank to block payments. Please contact me now! Daren Thornhill in Leeds
27 mars 2026
Avis spontané
Réponse de Your Local
Good Morning Daren, I'm so sorry to hear about the issues with your window cleaning service, the lack of communication, and the app experience. I have passed all this information on and our customer relations team will reach out to you shortly.
Many Thanks
Young lad Graham came did the front of…
Young lad Graham came did the front of my house. Good price for just the fronts but he did a great job considering I have a 3 story house. Tob job and happy customer
23 mars 2026
Avis spontané
Réponse de Your Local
We're happy to hear that you were pleased with the service on your house! We appreciate your positive feedback and are glad you're a happy customer.
Excellent service not only do they…
Excellent service not only do they clean the windows they also do the doors. They also manage to clean the bedroom window that sits above our conservatory
Graeme was polite and professional we are very pleased with this company they also clean my daughters windows/doors too
25 mars 2026
Avis spontané
Réponse de Your Local
We're happy to hear that you're pleased with our service, including the doors and the hard-to-reach window. It's great to know that you found our team member polite and professional. Thank you for your positive feedback!
Absolutely brilliant service from start…
Absolutely brilliant service from start to finish. My windows have never looked this clean, spotless, streak-free, and done with real attention to detail. Super friendly, reliable, and turned up exactly when promised. It’s such a difference having someone you can actually trust to do a proper job. Highly recommend!
24 mars 2026
Avis spontané
Réponse de Your Local
We're happy to hear you received brilliant service! It's great to know the spotless, streak-free windows and attention to detail were appreciated. Thank you for recommending our services; we appreciate your positive feedback.
Graeme came to clean my windows today
Graeme came to clean my windows today, he did a very thorough job… despite the weather! Thank you
25 mars 2026
Avis spontané
Réponse de Your Local
We're happy to hear that the window cleaning was so thorough, even with the weather! We appreciate you taking the time to leave this positive feedback.
Recent visits have redeemed my faith in YL
Following several months of frustration mainly down to difficulty in communication with YL office AND rushed jobs, 2 of the operatives have turned it around.
Superb job from Paul and most recently from Jay who exceeded expectations with the job he did for us. Great to see a good work ethic does still exist.
23 mars 2026
Avis spontané
Réponse de Your Local
We appreciate your feedback. We're happy to hear that two of our operatives were able to provide superb service and exceed your expectations. It's great to know their work ethic made a positive impact after previous communication challenges and rushed jobs. Thank you!
Brilliant service as always from Dean…
Brilliant service as always from Dean Bates works around our customers during busy periods and delivers a spotless job every time. Highly recommend!
24 mars 2026
Avis spontané
Réponse de Your Local
We're happy to hear that the service was brilliant and spotless, even during busy periods. We appreciate your recommendation and thank you for your positive feedback!
Réponse de Your Local
We're happy you are pleased with the work completed today. Thank you for your positive feedback; we appreciate it a lot.
First clean from Local
First clean from Local - very impressed. Really nice man called Graeme - did a great job
23 mars 2026
Avis spontané
Réponse de Your Local
We're very happy to hear you were impressed with your first clean and that our employee did a great job. Thank you for your positive feedback!
They started off really good
They started off really good. A little expensive but very reliable, and they did a good job of cleaning my windows. Then out of nowhere, they must have changed their water supplier and staff, as it was leaving streaks, and their brush wasn’t getting into the bottoms and sides of the windows, leaving them with dirt and grit on the glass. I complained, and a supervisor came out and agreed it wasn’t acceptable. Offered a free clean if I gave them another chance, so I accepted, but whoever cleaned them was worse than before, so I cancelled.
26 janvier 2026
Réponse de Your Local
Good Morning Trevor, we appreciate you bringing this to our attention. We're sorry to hear that the quality of our service declined and that the second cleaning was not an improvement. We'll investigate these issues to ensure our standards are met going forward. Thanks for your feedback.
I've been using Your local for a few…
I've been using Your local for a few months now and have to say it's been a good service. They always message before they are due to come. Always polite when communicating and always send a message to say they are done which I appreciate as I have a dog and need to keep the gates secured so it's nice to know when they are coming and going. This past visit was done by Joshua and his service was good.
19 mars 2026
Avis spontané
Réponse de Your Local
We appreciate you sharing your positive experience! We're happy to hear that our service meets your needs, especially the communication about arrival and completion for your dog's safety. We're glad the recent visit was good.
Very good service lovely man dean
20 mars 2026
Avis spontané
Réponse de Your Local
We're so glad you had a lovely experience and appreciate the very kind words regarding our service.
Joshua Window Cleaning.
Joshua, my window cleaner, arrived on time and did a great job as usual.
19 mars 2026
Avis spontané
Réponse de Your Local
We're delighted to hear that your window cleaner arrived punctually and did a great job, as they usually do. Thank you for your continued feedback.
I’m very happy with my clean windows
I’m very happy with my clean windows, Graeme has just finished and I’m very pleased with his work. 👍
Thanks Graeme
20 mars 2026
Avis spontané
Réponse de Your Local
We're happy to hear you're pleased with your clean windows! It's great to know the work met your expectations. We appreciate your positive feedback and support!
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