Absolutely love everything about yourpharmacy . The stuffs are very nice and professional they always welcome you and does their jobs perfectly. I was with another pharmacy and never been hap... Voir plus
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I was initially annoyed at the care that was taken to ascertain whether it was suitable to let me buy the product. Then I appreciated it! Good practice. Pleased with delivery and product and YourPharm... Voir plus
L'entreprise a répondu
Had ear wax removal procedure and was not looking forward to it one bit. The pharmacist made me feel comfortable and relaxed and explained everything in detail. Overall Your pharmacy has gone above an... Voir plus
L'entreprise a répondu
Poor service. Website was unclear about dispatch times. I needed an off the shelf product within 3 days so I ordered on Wednesday and chose delivery Royal Mail 48 hour service. It's 5 days later (Mon... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We are an Independent UK Registered Pharmacy in Sheffield offering a wide variety of highly efficient NHS and Private Services for various conditions. We specialise in Weight loss, Men’s & Women’s Health, Skin Conditions and other medical conditions which are available to all patients via completion of online assessments. We also offer other services including Ear Wax Removal, Travel Vaccinations, B12 Injections and Anti-Wrinkle and Dermal Fillers – all available to book online.
Coordonnées de contact
26 Greenhill Main Road, S8 7RD, Sheffield, Royaume-Uni
- 0114 400 0181
- Info@yourpharmacy.uk
- yourpharmacy.uk
4,5
Excellent
85 avis
A répondu à 88 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Its 17 00 hrs on Friday 9th still not…
Its 17 00 hrs on Friday 9th still not recieved it was paid next day delivery orders on 7th DPD as yet no delivery if it does not come tomorrow its no use as we will be on holiday till May, no one will be here to accept it so no use
8 janvier 2026
Réponse de YourPharmacy
Hi Ann, We're sorry to hear you're not happy with the delivery service. Unfortunately, given the weather condition, the courier has been unable to deliver your medication on time. They have specified it is taken them 1-2 days longer to deliver given the severe weather condition.
Haven’t received my parcel.
Haven’t received my parcel.
Please send or mail again, needed urgently, your coureor has let us down
7 janvier 2026
Réponse de YourPharmacy
Hi Rory, We're sorry to hear you're not happy with the delivery service. Unfortunately, given the weather condition, the courier has been unable to deliver your medication on time. They have specified it is taking them 1-2 days longer to deliver given the severe weather condition.
Réponse de YourPharmacy
Thank you Lisa
Absolutely disgusting customer service
Absolutely disgusting customer service. It's hard to know which one to leave a review on, as there seems to be more than one account. Still waiting for someone to come back to me and dearly wish I had read the reviews on other accounts, before spending lots of money.
18 décembre 2025
Avis spontané
Réponse de YourPharmacy
We’re sorry to hear you’re having trouble with customer service. Can we check if you have an order pending with us. For further support you can email us on info@yourpharmacy.uk and we can help support you better. Thanks
It was not delivered DPD say it is…
It was not delivered DPD say it is being sent back to you
5 décembre 2025
Réponse de YourPharmacy
We’re sorry to hear you were not happy with the courier service. Unfortunately for any treatments we send out, you are required to be home and sign for. This is to ensure that any medication does not fall into the wrong hands.
Poor service and item dispatched late.
Poor service. Website was unclear about dispatch times. I needed an off the shelf product within 3 days so I ordered on Wednesday and chose delivery Royal Mail 48 hour service. It's 5 days later (Monday) and I've still not received the item.
Customer service response is that their terms and conditions state that the dispatch times can vary so the item was not dispatched until Friday. Definitely won't be using their service again.
3 novembre 2025
Avis spontané
Réponse de YourPharmacy
Hi Nat, We are sorry to hear you are not happy with the service provided. Rest assured we are continuously reviewing our services to improve. Unfortunately, some items are required to be ordered in which then cause a slight delay with the weekend being so close. We apologise for the inconvenience this has caused and will feedback to the team.
Very happy with my order...would reccomend
Very happy with my order...good ease of ordering, efficiency of approval and pricing/availability. Item was packaged correctly temperature controlled and came with the needles and alcohol wipes. DPD delivery also good giving tracking and timing info to ensure I'm in to recieve.
4 septembre 2025
Avis spontané
Réponse de YourPharmacy
Thank you Lucy!
Réponse de YourPharmacy
Thank you Laura!
Réponse de YourPharmacy
Thank you Kerrie!
Refunded order without giving a reason…
Refunded order without giving a reason , I had to phone to find out.In my case the service needed to be improved. If your going to refuse filling an order, then you should say why. Would not recommend
6 août 2025
Avis spontané
Réponse de YourPharmacy
Hi John, We’re sorry for the inconvenience. In certain cases, our clinical team may decide not to proceed with an order based on their professional judgment and in line with medical guidelines. This is always done with patient safety as the top priority. While we understand it can be frustrating, these decisions are made to ensure safe and appropriate care. We appreciate your feedback and are working to improve our communication.
Come and it was not chilled the ice had…
Come and it was not chilled the ice had melted apart from that everything has been fine
4 août 2025
Réponse de YourPharmacy
Hi Courtney, We apologise for the service you have received. We have since taken your feedback onboard and have improved our packaging. We appreciate the time you have taken to feedback to us.
Great company to buy from 1st class care…
Great company to buy from.They helped me with a medical problem i had but they helped me continue my journey under their supervision. Fast delivery 🚚 perfect 100% recommend
2 juillet 2025
Réponse de YourPharmacy
Thank you Patricia!
Very easy to order and arrived promptly…
Very easy to order and arrived promptly and good value
1 juillet 2025
Réponse de YourPharmacy
Thank you Christine!
Great pharmacy
I've currently now used this pharmacy twice and in both occasions have been very helpful order was placed shipped and with me 1 day later will definitely recommend.
6 juillet 2025
Avis spontané
Réponse de YourPharmacy
Thank you Rebecca! We appreciate the kind words!
Réponse de YourPharmacy
Thank you!
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