Really happy with my order from ZAPCLOTHING! Everything went smoothly from the moment I placed my order until the sneakers arrived at my doorstep. I honestly didn’t expect the parcel to reach M... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Really happy with my order from ZAPCLOTHING! Everything went smoothly from the moment I placed my order until the sneakers arrived at my doorstep. I honestly didn’t expect the parcel to reach M... Voir plus
L'entreprise a répondu
OMG. I am beyond impressed with ZAP Clothing. Their range is impressive, their prices and welcome discounts are unbelievable. But what truly blew me away was that I ordered my Canada Goose jacket whil... Voir plus
L'entreprise a répondu
My overall experience was excellent! Zap’s prices for luxury apparel are really good and the 20% promotion made the price of the Canada Goose Packable Lodge Hoodie amazing. When I ordered the jacket,... Voir plus
L'entreprise a répondu
They charge way to much in shipping and duties. A 54 dollar charge to ship to the United States is ridiculous. $30 in shipping and $24 in duties is outrageous. There are other discount designer retail... Voir plus
ZAP Clothing is the leading mens designer boutique in the UK, stocking brands such as Gucci, Moncler, Saint Laurent and Dior - Click To View Collections
Queen's Road, IG9 5BY, Buckhurst Hill, Royaume-Uni
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 62 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
What a wonderful website to get designer clothing at a fraction of the cost I discovered this website through a Google search and will never pay full retail for designer clothing ever again if you're in the market for designer clothing, I highly recommend you visit Zapp before shopping at any other retailer highly recommend it as they're very professional high-quality and fast shipping
Fast shipping. Great deals on product. Highly recommend!
I’ve been shopping at zap for years, in store and online. They have always had a good array of options, customer service is good and delivery is fast. 👌🏾
Extremely responsive and kind customer service with excellent shipping and fulfillment times!
Send me the wrong Sneakers I’m trying to ship it back
This was my first order with this company. Order was processed and dispatched promptly. Item as described on website.
Zap clothing....Well there's a quality establishment, from 1st contact to the arrival/delivery of my garms and Balmain bambas it was A1++ Super fast delivery and quality reassured..
Would definitely recommend and will certainly be using again..
A.L.A.W..
Easy, smooth transaction. Fast shipping. Great products. Would buy again.
Easy to navigate the website. I really like how fast the shipping was for me to receive my orders. Love, love, love the quality and selection of products listed on the website as well! I will definitely be shopping again. A+++
Some of the best clothes designers to shop for first class delivery service, and the best sales on the Internet.
The best clothing shop, quality and affordable price
Great designer menswear, at very good price. The service is fantastic.
Great products fantastic service with a speedy delivery
Great price and great fast service. Ordered Monday night delivered Wednesday morning
Quality designer clothes at good prices. Bought many items over the years. Never had any problems with exchanges etc. would recommend
Great variety of items and excellent customer service. Shipping was fast, and their promotions are really good. Very happy with my purchase!
Really happy with the service and super fast delivery for the Canada goose gilet. Will be ordering another colour very soon.
-Alexandra
I purchased a Canada Goose coat from ZAP Clothing just three months ago. It has not been heavily worn, yet the stitching began to come undone, leaving feathers exposed through the seams. This has progressively gotten worse over time.
I contacted ZAP Clothing as soon as I noticed the issue. Their initial response was to ask for photos, which I provided — multiple clear images showing the exposed feathers and faulty stitching.
Instead of taking responsibility, I was told that this was “normal” and was given instructions on how to push the feathers back into the coat, which I found completely unacceptable given the cost of the item and how new it was. A premium, expensive coat should not require DIY fixes after a few months.
I replied explaining that this was a recent purchase and that this level of wear should not be happening. After weeks of back-and-forth emails, I was then told that the damage was my fault and that it was a “tear” — which it is not. The issue is clearly failed stitching.
Eventually, after pushing for them to review the case properly, I was told the matter had been escalated. That was over three weeks ago, and since then I have heard absolutely nothing. I followed up again and made it clear I would be leaving a public review if I didn’t receive a response. Today has come and gone — still no reply.
The lack of accountability, poor communication, and attempt to blame the customer for an obvious quality issue is extremely disappointing. I would strongly advise anyone considering a purchase from ZAP Clothing to think twice, especially when it comes to high-value items.
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.