The masseuses I have had get a 5 (except for 1 whom we don't need to talk about) and I even prioritized my faves so now every month I only see them. But I alwaya get a couple's massage and my partner... Voir plus
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Scheduled a 1st time massage for yesterday, they gave me a window from 8am until 1pm. they messaged me at 12:30 to let me know that they couldn't find a provider. So they made me wait at home all morn... Voir plus
We have really enjoyed all the ladies that have performed the massages. They show up on time, are professional, kind and good conversationalists, if you like that. They give you the full time allott... Voir plus
I started my in home massage Dec 2025in the Seattle area.my husband and I are Veterans. Wes Patterson is our Massage Therapist both for my husband and myself. Wes was very respectful, polite an... Voir plus
À propos de l'entreprise
- Centre de bien-être
- aussi dans
- Pharmacie
Informations provenant de diverses sources externes
Zeel® created the Massage On Demand® category in 2012 and was the first company to bring same-day, in-home massages to customers. Ranked #167 on Inc. magazine's 2017 Inc. 500 list of fastest-growing companies in the U.S., Zeel is the leading and largest on-demand massage provider with over 10,000 licensed massage therapists in its network of over 85+ U.S. cities. Zeel offers the most reliable on-demand massage service in as little as an hour, 365 days a year, with start times as early as 8am and as late as 10:30pm. Zeel delivers the highest quality, five-star massages from licensed, vetted massage therapists to homes, hotels, workplaces, and events. With best-in-class security protocols and award-winning customer service, Zeel customers enjoy massages in the comfort, convenience, safety, and privacy of the place and time of their choosing. Booking, scheduling, and payment are made easy with the Zeel app for iPhone and Android. Zeel is also home to Zeel Spa℠, the on-demand staffing solution for spas; Zeel Concierge®, which enables hotels to provide in-room massage bookings for guests; and Zeel Corporate Wellness, which brings chair massages to companies, events, and workplaces.
Coordonnées de contact
New York, Etats-Unis
- zeel.com
3,5
Moyen
572 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 28 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
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Guy they sent wasn't very good
Guy they sent wasn't very good. Blew up my toilet twice with diarrhea. Really bad customer service. I told the VA it didn't work out after text after text to keep you hanging on and waiting to get scheduled. Bad experience for me.
18 mars 2026
Avis spontané
Réponse de Zeel
Hello Jowara, We truly appreciate your feedback and the opportunity to serve you, and we regret that we fell short. Appropriate action will be taken, and we thank you for alerting us to this unfortunate experience. We truly hope you can find the care you deserve through your local VA Medical Center. If there is anything that we can do for you, or if you have additional feedback, please reach out to us at va@zeel.com. Thank you for your service.
Joslyn Lacasse
Joslyn Lacasse, an employer of yours, was very knowledgeable and professional in her treatment with any and all specific requests as well as in regards to standard procedure. I reccommend her to anyone seeking assistant with physical well being. Highly satisfied with the provided services.
2 avril 2026
Worst company I ever worked with
Worst company I ever worked with. I am a professional massage therapist and started working with Zeel seeing veteran patients from the V.A. I had a long list of patients coming to my office and needing my services. Without any notice or probable cause they cancelled all my bookings and blocked my number so I could not contact them. I sent a letter with no reply. They did not tell my patients because they were still showing up at my office and where very confused. I am not the only therapist that they did this to. It is very unprofessional.
12 mars 2025
Avis spontané
Réponse de Zeel
Hello Eric, Zeel reserves the right to remove a provider from the platform at any time. Removal is based on a variety of parameters, including but not limited to ratings, history, and patient feedback. We wish you the best of luck in your future endeavors.
I would like to give them NO STAR…
I would like to give them NO STAR WHATSOEVER very unprofessional and not helpful in any way regarding support and they put you through hula hoops for no real opportunity.
6 mars 2026
Avis spontané
Réponse de Zeel
Hello Soo Woo,
We would appreciate the opportunity to learn more and see how we can be of assistance to you. Please reach out to us at help@zeel.com at your earliest convenience. Thank you very much.
I like Zeel because I can get relief in a private atmosphere
I like Zeel because I can have a massage and I have to deal with people afterwards. Every massage I get by a different person is a no experience and I learn new things.
21 janvier 2026
Wonderful Service and Amazing Therapists!
Zeel's massage therapist listen to what your needs are and then provides the care and experience to match. They are always very friendly and professional. The ability to have them come to our location, typically a hotel for us, gives us a more relaxed comfort in advance and the ability to take our time and soak it in afterwards without feeling the need to move on. Since we discovered Zeel several years ago we have used them more than any other massage option.
20 décembre 2025
Not a great company to work with…
One of the least dependable companies you can work with. Massage therapists show up late, unprofessional, and cancel at the last minute, and the company doesn't care to fix this. They make excuses that harm your business. We have had this happen numerous times, and Zeel doesn't do anything to fix the situation. I have found Zeel therapists sleeping in our rooms. Today's therapist showed up late and sick. Not ok.
6 décembre 2025
Avis spontané
Game Changer!
I have been a faithful client for almost 5 years and have always had a great experience! They find the best masseuses!
2 décembre 2025
Love this app
Love this app! They make it easy to book professionals to come directly to your home within the time frame you want!
10 novembre 2025
One of my best massages ever
as a former massage therapist, I felt Charlene‘s treatment was one of the best massages I’ve had. She had a very unique technique. Very good pressure, but not too deep. The massage was very thorough. She was extremely professional and kind. I would definitely try to use her for any future massages. i’d also recommend her to anyone that wanted to have a really good customized massage.
10 novembre 2025
Horribly you canceled my appointment…
Horribly you canceled my appointment and closed my account. What nice things do I have to say besides the two technicians that came out prior to the account being closed were great. I don’t understand why my account was closed. I don’t understand why my appointment was canceled. It’s despicable.
4 novembre 2025
Réponse de Zeel
Hello Alex,
We regularly review accounts for violations of our Acceptable Use Policy. If your account is removed, any outstanding non-marketing credits will be refunded, and any memberships will be canceled without penalty.
For further support, or if you believe your account was removed in error, please email help@zeel.com from the email associated with your Zeel account.
Excellent communication great service…
Excellent communication great service my honey was totally satisfied with his message
17 octobre 2025
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