I would like to say I like the gummies they had a very nice flavor but I didn't really see a big change in what they were suppose to do. What I am very unhappy about is the recurring unauthorized char... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Other then someone stealing my package. I had great service. They response fast to your needs. I really appreciate the treatment that I received while trying to figure this situation out. Can't wait t... Voir plus
L'entreprise a répondu
I bought the product, took it everyday, no change but pure blockage, asked for a refund and didn't even get that back, DON'T BUY THIS PRODUCT AND DON'T WASTE YOUR MONEY!!
L'entreprise a répondu
This was the best no hassle customer service I’ve ever experienced. I’m always skeptical about making purchases from facebook or Instagram but this has given me hope that not all companies are scammer... Voir plus
L'entreprise a répondu
3,2
Moyen
220 avis
A répondu à 88 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Waste of money and time
I bought the product, took it everyday, no change but pure blockage, asked for a refund and didn't even get that back, DON'T BUY THIS PRODUCT AND DON'T WASTE YOUR MONEY!!
22 novembre 2025
Avis spontané
Réponse de Zeuslabs
Hello,
Thank you for reaching out and for sharing your experience. We're sorry to hear that the product did not work as expected for you and that you experienced discomfort while using it.
Your satisfaction is very important to us, and we certainly do not want any customer to feel disappointed with their purchase. We would like the opportunity to review your case and make this right. Could you please send us an email so we can assist you further with a resolution?
Once we receive your email, we will review the situation and help process the appropriate next steps.
Thank you for bringing this to our attention, and we look forward to assisting you.
Best regards,
Zeus Labs
I would like to say I like the gummies…
I would like to say I like the gummies they had a very nice flavor but I didn't really see a big change in what they were suppose to do. What I am very unhappy about is the recurring unauthorized charges that was taking from my account. I never wanted to sign up for anything other than trying these gummies everyone was hyped about. for a one time purchase. I will like a full refund for the extra months of charges taking 29.99. Im trying to send a request and it takes me to a screen that do no exist.
3 mars 2026
Avis spontané
Réponse de Zeuslabs
Hi there,
Thank you for your message, and we’re glad to hear you enjoyed the flavor of the gummies! We’re very sorry to hear about the unexpected charges and the trouble you experienced when trying to submit a request.
To help us resolve this quickly, could you please provide your order number? Once we have that, we can help you with your concern.
We appreciate your patience and look forward to resolving this promptly for you.
Best regards,
Zeus Labs
I never received the items
I never received the items that I ordered. Then I notice that they've been charging me monthly for some subscription that I never signed up for. So, I've been paying every month for a product that I never even received.
25 juillet 2025
Avis spontané
Réponse de Zeuslabs
Hi Earnestine,
Thank you for your message, and we’re very sorry for the frustration this situation has caused.
Upon checking your account, we can confirm that your subscription has already been canceled. There will be no further monthly charges moving forward.
Regarding the items you mentioned that were not received, please send us an email at hi@zeuslabs.co
with your full name and order number so our support team can further investigate the shipment and assist you right away. We want to make sure this is properly reviewed and resolved for you as quickly as possible.
We appreciate you bringing this to our attention and look forward to assisting you further.
Kind regards,
Zues Labs
Never received my package
Never received my package
I kept getting an email that it was on the way, and then I received an email that it was being returned because of incorrect address, I reviewed my address and everything was correct I still resent the correct address and then i got an email that it was being shipped and then received an email that it again was being returned back because the ups driver didn't think or feel that it was a good address 😡 I feel it had to been a new or a young driver that didn't take the time to look because my house number is right there on the house so I feel the driver was just being lazy about his or her job!!! I mad this order a month in a half ago and now I have to go through all this to get my refund back, didn't go through all this to get the money when I made the order!!
sincerely, an unhappy customer
18 février 2026
Avis spontané
Réponse de Zeuslabs
Hi Mia,
We’re truly sorry for the experience you’ve had. We completely understand how upsetting and frustrating this situation must feel, especially after waiting over a month and a half. That’s absolutely not the experience we want for you.
To make sure this is handled properly and reviewed in detail, please send us an email at hi@zeuslabs.co
with your full name and order number. This will allow our team to pull up your order immediately and provide the best resolution as quickly as possible.
Once we receive your email, we’ll prioritize your case and work towards the appropriate next steps.
Again, we sincerely apologize for the inconvenience, and we appreciate the opportunity to make this right.
Kind regards,
Zeus Labs
Great customer service
Other then someone stealing my package. I had great service. They response fast to your needs. I really appreciate the treatment that I received while trying to figure this situation out. Can't wait to try the product itself now.
16 février 2026
Avis spontané
Réponse de Zeuslabs
Hi Brittany,
Thank you so much for your kind words! We’re glad to hear that our team was able to assist you quickly and make the process smooth.
We’re sorry again about the issue with your package and we appreciate your patience while we resolved it. We hope you enjoy the product once it arrives!
If you need any further assistance, please don’t hesitate to reach out. We’re always here to help.
Best regards,
Zeus Labs
I had an issue and they resolved it…
I had an issue and they resolved it right away. I think this was the fastest time I’ve ever had a problem handled so quickly! I just received my product so I still have high hopes
4 février 2026
Avis spontané
Réponse de Zeuslabs
Hi Aria,
Thank you so much for your kind words! We’re thrilled to hear that your issue was resolved quickly and that your product has arrived. Your positive feedback really makes our day!
We hope you continue to enjoy your product, and if you ever need anything, we’re always here to help.
Warm regards,
Patricia
NEVER AGAIN!
Like many others, I too was scammed with the $29.99 taken off of my card. Not once..but SEVEN TIMES. There is NOTHING that says you're signing up for a subscription or that you're paying for VIP. If I'm being charged every month, I should be receiving a product every month which I did not! How many times do I have to pay for a $17 bag of gummies?? I have reported them to the BBB because they owe me over $200!!!
5 février 2026
Avis spontané
Réponse de Zeuslabs
Hello Gina,
Thank you for reaching out and sharing your experience. We’re truly sorry for the frustration this situation has caused you, and we understand how concerning it is to see unexpected charges on your account.
We’d like to thoroughly review your case and resolve this as quickly as possible. To locate your account and investigate the charges, could you please provide the following information:
• Full Name
• Email Address used when placing the order
• Phone Number
• Order Number(s) or any order confirmation details you may have
Once we have this information, we’ll be able to review your order history, confirm the charges, and assist you with the appropriate next steps.
We appreciate you bringing this to our attention and giving us the opportunity to look into this matter. We’re here to help and will do our best to resolve this promptly.
Kind regards,
Zeus Labs
Réponse de Zeuslabs
Hi Sherrill,
Thank you so much for the kind words! 😊
We’re thrilled to hear you’re enjoying the product and that our customer service was able to assist you promptly.
Your feedback truly means a lot to our team and helps us continue providing the best experience possible. If you ever need anything or have questions in the future, we’re always happy to help.
Thanks again for your support!
Best regards,
Zeus Labs
Your team help me when I miss…
Your team help me when I miss understood your policy.
1 février 2026
Avis spontané
Réponse de Zeuslabs
Hi Antanisha,
Thank you for your message! We’re happy we could assist you and clarify our policy. No worries at all—misunderstandings happen, and we’re always here to help.
If you have any other questions or need further assistance, please don’t hesitate to reach out.
Best regards,
Zeus Labs
They refunded my money ASAP no problems…
They refunded my money ASAP no problems whatsoever
7 janvier 2026
Avis spontané
Réponse de Zeuslabs
Hi Denise,
Thank you for letting us know! We’re glad to hear that your refund was processed smoothly. 😊
If there’s anything else you need, feel free to reach out anytime.
Best regards,
Zeus Labs
Charged $19.99/month for a membership I didn’t know about
I ordered the gummies to try them out, and they tasted great, (however my bf couldn’t tell a difference) then five months later I notice a $19.99 recurring charge from my bank, and I contacted Zeus labs about it, and apparently when I ordered that bag of gummies back in September, I, unbeknownst to me, signed up for a VIP membership which does not include gummies, just a membership. So I never received any more bags, and was charged $100. I wasn’t offered any refund or anything for my troubles. Absolutely unacceptable and not morally right. They need to be more clear about what you’re signing up for.
26 septembre 2025
Avis spontané
Réponse de Zeuslabs
Hi Crystal,
We’re truly sorry for the confusion and frustration caused by the unexpected charges. We completely understand how upsetting it must be to see multiple charges without receiving anything in return.
To help us resolve this as quickly as possible, could you please provide your order number along with the email address or phone number used at checkout? This will allow us to review your account and correct the issue promptly.
We sincerely apologize for the inconvenience and truly appreciate your patience while we work to make this right. If you have any other questions or need further assistance, please don’t hesitate to reach out. We’re always happy to help.
Warm regards,
Zeus Labs
They got the information corrected for…
They got the information corrected for me in minutes
26 janvier 2026
Avis spontané
Réponse de Zeuslabs
Hi Vernisha,
Thank you for letting us know! We’re so glad to hear that your information was corrected quickly. 😊
If there’s anything else you need or any other way we can assist, please don’t hesitate to reach out. We’re always happy to help!
Warm regards,
Zeus Labs
I was charged and never received any…
I was charged and never received any product and I want my money back
13 janvier 2026
Avis spontané
Réponse de Zeuslabs
Hi Kika,
We’re truly sorry for the confusion and frustration caused by the unexpected charges and the fact that you haven’t received your product. We completely understand how upsetting it must be to see multiple charges without receiving anything in return.
To help us resolve this as quickly as possible, could you please provide your order number along with the email address or phone number used at checkout? This will allow us to review your account and correct the issue promptly.
We sincerely apologize for the inconvenience and truly appreciate your patience while we work to make this right. If you have any other questions or need further assistance, please don’t hesitate to reach out. We’re always happy to help.
Warm regards,
Zeus Labs
They actually response to emails!
They actually response to emails!! My experience has been great! I can't wait to start this product.
19 janvier 2026
Avis spontané
Réponse de Zeuslabs
Hi Jane,
Thank you so much for your kind words! 😊 We’re thrilled to hear that your experience has been great and that our team was responsive. We can’t wait for you to try the product and hope you absolutely love it!
If you have any questions or need anything along the way, don’t hesitate to reach out.
Best regards,
Zeus Labs
They fixed the problem right away
20 janvier 2026
Avis spontané
Réponse de Zeuslabs
Hi TaMara,
Great to hear! We’re glad the issue was resolved so quickly. Thanks for letting us know.
If you have any other questions or need further assistance, please don’t hesitate to reach out. We're always happy to help.
Best regards,
Zeus Labs
Réponse de Zeuslabs
Hi Danielle,
Thank you very much for your kind feedback. We truly appreciate your time and support.
Please don’t hesitate to let us know if there’s anything further you need from our end.
Best regards,
Zeus Labs
Réponse de Zeuslabs
Hi Jovon,
Thank you so much for your feedback! We’re glad to hear that our help was quick, easy, and sufficient.
If you need anything else, don’t hesitate to reach out. We’re always happy to assist.
Best regards,
Zeus Labs
Great customer service
Rep answered my questions and concerns promptly. Provided great customer service and support.
10 janvier 2026
Avis spontané
Réponse de Zeuslabs
Hi Saqueyia,
Thank you so much for your kind words! 😊 We’re thrilled to hear that our team was able to assist you promptly and provide the support you needed. Your feedback means a lot to us and motivates us to keep delivering great service.
If you ever need anything else, please don’t hesitate to reach out. We’re always here to help!
Warm regards,
Zeus Labs
I would have given 1 star...
I'm only giving my experience 3 stars because of the efforts taken by Zeus Labs Lab team to refund deductions that I was not aware of. Without the credits, I would rate my experience a 1. I thought I was trying some feminine hygiene gummies and somehow got enrolled in a a membership that I didn't ant, need, or could afford. I sincerely employs you to rethink this practice. I'm sure you've made a lot of money this way, but it's not the most ethical practice. I am of the working class and I make ends meet. Wanting to treat myself and try one of your products should not have cost me $120 in unwanted membership fees. I hope the decision makers in your company will take what I am saying to heart.
2 janvier 2026
Avis spontané
Réponse de Zeuslabs
Hi Javaria,
Thank you for taking the time to share your experience with us. We sincerely apologize for the frustration and unexpected charges you encountered. We completely understand how upsetting it can be to try a product you were excited about and then face unexpected membership fees. Your feedback is very important, and we want you to know it has been shared with our team to help us improve our practices.
We are glad our team was able to assist with the refund credits, and we hope that helped alleviate some of the inconvenience. We are committed to learning from situations like yours and ensuring a better, more transparent experience for all our customers.
Thank you again for your honesty. Please do not hesitate to reach out if you have any other questions or concerns. We truly value your support.
Warm regards,
Zeus Labs
Im excited to start my new journey with…
Im excited to start my new journey with Zeus Lab the customer service is amazing 🤩 thank you
4 janvier 2026
Avis spontané
Réponse de Zeuslabs
Hi Lisbet,
Thank you so much for the kind words! 🤩 We’re truly excited to have you start your journey with Zeus Labs.
It means a lot to hear that you had a great experience with our customer service. If you ever need anything at all, we’re always here to help.
Welcome aboard, and we wish you great results on your Zeus Labs journey! 💪✨
Warm regards,
Zeus Labs
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