I received my order in a timely manner, but was charged twice, July & August $29.99 plus the Additional 29.99 for the product. I didn't recognize this being a membership forced upon me & I do not want... Voir plus
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Lisez les avis des autres
Hidden subscription fees. There's no way to even cancel it online. I only purchased them to try them out. I never had any intention of making another purchase, because I don't like them. Edit: I w... Voir plus
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I'm only giving my experience 3 stars because of the efforts taken by Zeus Labs Lab team to refund deductions that I was not aware of. Without the credits, I would rate my experience a 1. I thought I... Voir plus
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This was the best no hassle customer service I’ve ever experienced. I’m always skeptical about making purchases from facebook or Instagram but this has given me hope that not all companies are scammer... Voir plus
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3,1
Moyen
215 avis
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A répondu à 100 % de ses avis négatifs
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THIEVES
Ordered something and suddenly being charged $29.99 monthly for nothing 6 days later? I haven’t even received my order yet!! The website says every 30 days- it’s been 6 days and no product. WTF
6 décembre 2025
Avis spontané
Réponse de Zeuslabs
Hello Cecilia,
Thank you so much for reaching out. We sincerely apologize for the stress and frustration this unexpected $29.99 charge has caused. We completely understand how upsetting it is to see a subscription fee, especially when you feel you haven’t even received your order yet. Your concern is absolutely valid, and we are here to help make this right.
The charge you’re seeing is from the VIP Membership subscription that was included during checkout. This program renews automatically each month unless canceled. We are very sorry if this was not clear at the time of your purchase.
Please rest assured that we have already canceled the subscription, and the $29.99 has been fully refunded back to your original payment method. You should see the funds reflected in your account within 3–5 business days but still depends on your banks processing time.
Regarding your order, the tracking shows it was delivered in Morrisville, PA on 12/09/2025 at 12:15 PM. If you did not receive it, please let us know right away so we can provide you with the next step to resolve it for you.
If there is anything else you need or if you have additional concerns, we are here to support you every step of the way.
Best Regards,
Zeus Labs
Amazing product!
I love this product! I definitely can see a difference using this. I will continue to order ❤️
6 décembre 2025
Avis spontané
Réponse de Zeuslabs
Hi Cassandra,
Thank you so much for your wonderful feedback! We’re thrilled to hear that you’re seeing a difference and enjoying the product. Your support truly means the world to us.
We look forward to serving you again soon!
With gratitude,
Zeus Labs
Very quick response
Very quick response. I was panicking because wrong address was inputed but they took care of it really quick
4 décembre 2025
Avis spontané
Réponse de Zeuslabs
Hello Kurtshell,
Thank you so much for your kind words! We’re glad we could resolve the address issue quickly and put your mind at ease.
If you need any further assistance or have any questions about your order, please don’t hesitate to reach out. We’re always here to help!
We appreciate your trust and look forward to serving you again.
Best regards,
Zeus Labs
shipping was very fast
shipping was very fast. received items within 3-4 days and customer service response has been in a timely manner and professional
1 décembre 2025
Avis spontané
Réponse de Zeuslabs
Hello Vonda,
Thank you so much for taking the time to share your experience! We’re thrilled to hear that your order arrived quickly and that our customer service team was able to assist you promptly and professionally.
Your feedback means a lot to us and helps us continue providing the best service possible. We look forward to serving you again in the future!
Warm regards,
Zeus Labs
Quick response!
I mistakenly subscribed to something that I didn’t want, so I reached out to customer service and they immediately responded and fixed it. The representative was extremely helpful!
1 décembre 2025
Avis spontané
Réponse de Zeuslabs
Hi Jeanne,
Thank you so much for your kind feedback! We’re really glad to hear that our team was able to assist you quickly and resolve the subscription issue right away. Your satisfaction means a lot to us, and we’re happy the experience was smooth and helpful for you.
If you ever need anything else, please don’t hesitate to reach out. We’re always here to help!
Warm regards,
Zeus Labs
It was quick and easy
It was quick and easy. I sent an email got a response that they had taken care of it. No questions or problems just a quick easy solution.
30 novembre 2025
Avis spontané
Réponse de Zeuslabs
Hi Julie,
Thank you so much for your kind feedback! We’re thrilled to hear that everything was quick and easy for you. Your satisfaction is our top priority, and it’s great to know we could provide a smooth solution.
If you ever need anything in the future, don’t hesitate to reach out. We’re always happy to help!
Warm regards,
Zeus Labs
Buyer beware, deceptive business practices
Buyer beware! You will be automatically charged for "VIP Subscription Membership" $29.99 each month after your purchase. Subscription terms on buried on the website.
24 juin 2025
Avis spontané
Réponse de Zeuslabs
Hello Maja,
We are so sorry for the confusion and frustration regarding the VIP Subscription Membership. We completely understand how unexpected charges can be upsetting, and we truly appreciate you bringing this to our attention.
When the order was placed, it included automatic enrollment in our VIP Membership program, billed at $29.99 per month. We understand that the subscription terms may not have been immediately clear, and we sincerely apologize for any inconvenience this caused.
Please rest assured that your subscription has been canceled, and a full refund of all subscription charges has already been processed to your original payment method. You will not be charged again.
We appreciate your understanding and hope this resolves the issue. If you have any further questions or need assistance, please don’t hesitate to reach out. We’re here to help.
Warm regards,
Zeus Labs
Great customer service
Great customer service. I emailed my concern and received a response immediately. The customer service rep was kind and understanding. This is all before receiving my order. Thank you Alona and Cyndi.
30 novembre 2025
Avis spontané
Réponse de Zeuslabs
Hi,
Thank you so much for your kind words! We’re thrilled to hear that Alona and Cyndi could assist you promptly and make your experience a positive one even before your order arrived. Your feedback truly brightens our day!
We can’t wait for you to receive your order, and if you need anything else along the way, we’re always here to help.
Warm regards,
Zeus Labs
This is the worse company- SCAM RUN
This is the worse company. They charge you monthly for ordering from them. For instance, you buy something in August. They charge you a monthly fee from then on, even if you buy nothing else. You can spend hundreds of dollars for one product that was initially 9.99. They are a SCAM. They refuse to refund you money because it’s outside their refund window.
More detail:
I ordered their product. I received the product one time. They continuously charge for a monthly subscription fee of 29.99. For what? Ordering the product one time. They don’t send the product monthly. They just take your money. They offered to refund the money for one month, then two months, but not for the three months that they took the money. How many are they hoping to scam before people realize they are being charged for “ to continue offering products below cost with unlimited discounted orders and free shipping for our members. To clarify, the membership does not include automatic shipments of products each month. Instead, products are only shipped when you manually place a new order using your member benefits, which is why you have only received your original order.” Customers are “automatically enrolled in the VIP program.”
29 novembre 2025
Avis spontané
Réponse de Zeuslabs
Hello Tracey,
We want to sincerely apologize for the frustration and confusion this situation has caused. We understand how upsetting it can be to see unexpected charges, and we truly regret any inconvenience you have experienced.
To clarify, our VIP Membership program is designed to provide exclusive discounts and free shipping on future orders. Membership benefits are applied only when a new order is placed, and products are not automatically shipped each month. We completely understand how this may not have been clear at the time of your purchase, and we are very sorry for any misunderstanding.
We want to reassure you that your VIP Membership subscription has been canceled, and a full refund for months charged has been processed. You should see the refunded amount reflected in your account within a few business days, depending on your bank.
We truly value your feedback and appreciate the opportunity to make this right. Please know that we take concerns like yours seriously, and we are committed to improving the clarity of our membership program to prevent this from happening in the future.
If there’s anything else we can assist you with, or if you’d like guidance on using your membership benefits for future orders, please don’t hesitate to reach out.
Once again, we apologize for the frustration caused, and thank you for your understanding.
Warm regards,
Zeus Labs
Costumer services very fast and very…
Costumer services very fast and very helpful
30 novembre 2025
Avis spontané
Réponse de Zeuslabs
Hi Victavia,
Thank you so much for your kind words! We’re thrilled to hear that our customer service team was able to assist you quickly and effectively. Your feedback truly means a lot to us!
If you ever need anything in the future, we’re always here to help.
Warm regards,
Zeus Labs
Réponse de Zeuslabs
Hi Toni!
Thank you so much for the wonderful feedback. We truly appreciate it!
We’re really glad to hear that you had an amazing experience with us. Your support means a lot to our team, and it motivates us to continue providing the best service possible.
If there’s ever anything else you need, have questions about, or want help with, please feel free to reach out anytime. We’re always here for you!
Warm regards,
Zeus Labs
I love the product almost done with my…
I love the product almost done with my first pack of vitamin gummies and I can 100 percent tell a difference I will definitely be purchasing again in the future
24 octobre 2025
Avis spontané
Réponse de Zeuslabs
Hi Marissa,
Thank you so much for sharing your experience! We’re thrilled to hear that you’re seeing a difference with your vitamin gummies and that you’re enjoying them.
We can’t wait to have you as a returning customer, and we’ll be here to support you with your health journey every step of the way!
Wishing you continued wellness,
Zeus Labs
This is the best customer service ever.
This is the best customer service ever. Patricia solve my problem right away with no hesitation. Thank u !!
28 novembre 2025
Avis spontané
Réponse de Zeuslabs
Hi Madelyn,
Thank you so much for your kind words! We’re thrilled to hear that Patricia was able to assist you quickly and effectively. Your feedback truly means a lot to us and motivates our team to keep providing the best service possible.
We appreciate you taking the time to share your experience, and we look forward to serving you again in the future!
Warm regards,
Zeus Labs
I am writing to express my sincere…
I am writing to express my sincere appreciation for the outstanding service I recently received regarding an unauthorized charge.
When I questioned the additional charge, the issue was immediately responded to and rectified. The way this was handled, with such grace and humility, was truly exceptional.
Outstanding service, well done. You have secured a client for life.
Cheers,
Charmelle
26 novembre 2025
Avis spontané
Réponse de Zeuslabs
Hi Charmelle,
Thank you so much for your thoughtful message! We’re thrilled to hear that your experience with us was positive and that we could resolve the issue quickly. Your kind words mean a lot to our team and truly motivate us to continue providing the best service possible.
We’re honored to have earned your trust and look forward to serving you in the future.
Warm regards,
Zeus Labs
I needed to cancel the subscription and…
I needed to cancel the subscription and my email was received and responded to within minutes and the situation was handled. Great customer service.
25 novembre 2025
Avis spontané
Réponse de Zeuslabs
Hi Lamona,
Thank you so much for your wonderful feedback! We’re truly happy to hear that our team was able to assist you quickly and take care of your subscription request right away.
Your satisfaction means a lot to us, and we appreciate you taking the time to share your experience. If there’s anything else you ever need, please don’t hesitate to reach out. We’re always here to help.
Wishing you a great day! 😊
Warm regards,
Zeus Labs
Very Helpful & Fast Responding!!!!!
Very Helpful & Fast Responding!!!!!
25 novembre 2025
Avis spontané
Réponse de Zeuslabs
Hi CharnalleLynn,
Thank you so much for your kind words! We're really glad to hear that you found our support helpful and fast. Your feedback means a lot to us.
If there’s anything else you need, please don’t hesitate to reach out. We’re always here to help!
Warm Regards,
Zeus Labs
I have reached out concerning the same…
I have reached out concerning the same issues as other wherein a 29.99 automatic debit is taken but not product is shipped. I received my first order in September and expected to have a monthly product shipped but see that the advertising was misleading and/fraudulent in nature. I would like to either receive the product that I was charged for or a refund of both October and November charges to me card please and thank you. I actually do like the product but in this economy please try to have more integrity and consideration of peoples hard earned money who are simply trying to support business without tricky maneuvering on the owners end.
23 octobre 2025
Avis spontané
Réponse de Zeuslabs
Hi Harmony,
Thank you for reaching out and for sharing your concerns. We completely understand your frustration and sincerely apologize for any confusion or inconvenience this has caused.
When you placed your order in September, it included automatic enrollment in our VIP Membership program. This subscription is billed monthly at $29.99 and provides benefits such as 50–85% off supplements, free shipping, and early access to new products. We understand that the billing may not have been as clear as it should have been, and we’re truly sorry for any misunderstanding.
We have canceled your subscription immediately to prevent any further charges. Additionally, we have processed a full refund to your card for the October and November charges. You should see the refund reflected in your account within 3–5 business days, depending on your bank.
We truly appreciate your support and feedback, and we’re sorry that this situation caused any frustration. Your satisfaction is very important to us, and we hope you continue to enjoy the product you received.
Please don’t hesitate to reach out if you have any further questions or need assistance.
Warm regards,
Zeus Labs
I was over charged on my account
I was over charged on my account. I was told my first 7 days were free but, later I got billed two different amounts. In October 11th I was charged $17.95 and on the 18th I was charged $29.99. Then another $29.99 Nov 21. But, no product for those charges. I’m reporting to BBB.
21 novembre 2025
Avis spontané
Réponse de Zeuslabs
Hi Sheila,
We’re truly sorry for the confusion and frustration these unexpected charges have caused. We completely understand how upsetting it must be to see multiple charges without receiving any products.
To help us resolve this for you as quickly as possible, could you please provide your order number along with the email address or phone number used at checkout? This will allow us to review your account and get everything corrected promptly.
We sincerely apologize for the inconvenience and appreciate your patience while we work to make this right. If you have any other questions or need further assistance, please don’t hesitate to reach out. We're always happy to help.
Warm regards,
Zeus Labs
Experience
Product was received in less than a week. I had a problem with a subscription that I didn’t know I signed up for and customer support handled it via email in less than 12 hours and also explained what happened. Everything was smooth dealing with them which is always 5-stars in my book! Can’t wait to see if I see a difference after taking the product.
22 novembre 2025
Avis spontané
Réponse de Zeuslabs
Hi Betty,
Thank you so much for your kind words. We’re thrilled to hear that your order arrived quickly and that our team was able to assist you promptly with your subscription. Your feedback truly means a lot to us.
We’re excited for you to try the product and hope you notice great results soon. If you have any questions or need anything in the future, please don’t hesitate to reach out.
Thanks again for the 5-star review. It made our day! ⭐
Best regards,
Zeus Labs
Love the Flavor
Well I got these gummy’s and they taste great unfortunately I never got to find out if they work because I ended my relationship 🥹 and who else was going to tell me what I taste like🥲 also don’t forget to cancel if your NOT going to reorder they will charge your debt card! Fortunately they were able to give me my FULL REFUND and sadly cancelled my account as I no longer have any use for these products at least not for the meantime 🥲
21 novembre 2025
Avis spontané
Réponse de Zeuslabs
Hi Patricia,
Thank you so much for sharing your experience with us. We’re glad to hear you enjoyed the taste of the gummies! 🥰
We completely understand your situation and appreciate you letting us know. We’re glad to hear the refund process went smoothly and that everything was resolved to your satisfaction.
If in the future your circumstances change and you’d like to try our products again, we’d be more than happy to welcome you back. In the meantime, take care, and thank you again for your support.
Wishing you all the best,
Zues Labs
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