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Noté 1 sur 5 étoiles

Booked a transfer on 22nd October from Krakow Airport to our hotel in Krakow ty west. Arrived 12.15am. No transport waiting. We were a party of ten. 4 children 2 senior 80+. Four adults. Telephoned. A... Voir plus

Noté 5 sur 5 étoiles

Alisa has been a true gem during our move from London to Miami. We had a hard time to arrange flying with our cats in cabin and she researched tons of airlines and rules tirelessly, made all needed ca... Voir plus

Noté 5 sur 5 étoiles

Hello; I was served by Max; I would like to express my heartfelt gratitude for the five star professional service you rendered from the moment I started placing online bookings for my unaccompani... Voir plus

Noté 5 sur 5 étoiles

Zippy Holidays I have booked my holiday for Dubai with Max Zippy Holidays for October 2025 and the way he has looked after me pin to point I mean each and everything. He’s really looked af... Voir plus

À propos de l'entreprise

  1. Agence de réservation de billets d'avion

Écrit par l'entreprise

Your Travel Your Way. We help the travelers find the perfect Holiday and Travel Plan Customized according to their requirements.


Coordonnées de contact

3,7

Moyen

TrustScore 3.5 sur 5

406 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

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3,7

Tous les avis

(406)

1 avis reçu au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Peter Johnson is a great travel agent

Peter Johnson is a great travel agent. He is doing a great customer service. He is doing his best to cater the needs of his customers. I can only highly recommend him. Will choose him again!

24 octobre 2022
Avis spontané
Noté 5 sur 5 étoiles

A very good company

A very good company! I have been helped by Peter one of the agent every time that I was struggling with booking flights and so on ! He is an amazing agent, always ready to help !
As a customer, I am satisfied with the quality of service that ZippyTravel is providing. They have good deals, good schedule and good arrangements just in case you change your plans due to unknown circumstances.
Trust ZippyTravel. It is a very good company I can testify !
Thanks

28 octobre 2022
Avis spontané
Noté 5 sur 5 étoiles

Outstanding, i highly recommend James!

I have contacted hundreds of travel agents on Facebook for help booking my husbands surprise birthday trip to New York and it was an absolute pleasure to find James at Zippy Travel, he is credit to this company and i will come back to James every time we travel in the future. He was soooo helpful, friendly and professional, he went above and beyond over 2 days to help me find the perfect the trip! I couldn't be more greatful to him for his help. Please give this guy a promotion/raise, he really does deserves it. Thankyou James, i am sure you have a bright future in travel ahead of you😁

25 octobre 2022
Avis spontané
Noté 5 sur 5 étoiles

I was very pleased by the assistance…

I was very pleased by the assistance that i received from Sarah.She made my process easier.I appreciate all the help that I got as i was booking an air ticket for my minor child with Emirates.Thumbs up to Sarah s public relations.I will not hesitate to refer anyone to Zippy travel Agency

14 octobre 2022
Avis spontané
Noté 5 sur 5 étoiles

I am writing about my travelling…

I am writing about my travelling experience with Peter he was amazing,he checked on me before my travel as well as while I was on my holiday.He also booked me my seat and reminded me when I was about to travel again.His service was very much helpful to me,as I wasn't on holiday I was going for very sad time,so to have someone looking after you was great 😃.
Thanks very Peter you the best !!

6 octobre 2022
Avis spontané
Noté 5 sur 5 étoiles

I booked Qatar Airways through Sharoon

I booked Qatar Airways through Sharoon. He made sure I get the ticket and according to what I needed. He was polite and listened to my needs. He also gave me time to to organise myself with the payments. I really appreciate Qatar staffs hospitality and Sharoon's good customer relationship

24 juillet 2022
Avis spontané
Noté 5 sur 5 étoiles

My first time using this company

My first time using this company. I was a hesitant as I didnt know if it was a legitimate company. But thank you to Sharoon. What a top bloke. Very calm, understanding and helpful. Now lets see how the travel goes in a few weeks from now. Would highly reccomend. Great service thank you for being soo patient with me Sharoon 👍

28 septembre 2022
Avis spontané
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Réponse de Zippytravel

Dear Customer,


We are very glad that you liked our services and we will be looking forward to assist you in future as well. Providing ease to our customers in their journeys is our top priority. Thank you so much for your positive feedback.

Noté 5 sur 5 étoiles

I was communicated to with respect

I was communicated to with respect. My challenge that I could not do a once off payment was listened to and was allowed to make a few part payments within a month and I am happy and appreciate the flexibility.

28 septembre 2022
Avis spontané
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Réponse de Zippytravel

Dear Francisca,

We are more than happy to assist you in every situation. Dealing our customer with respect and patience is our priority. Thank you so much for your encouraging words.

Noté 1 sur 5 étoiles

Looked at booking a holiday for my…

Looked at booking a holiday for my partner and I. Quoted a good price and paid the deposit. From that moment was messed around with changes to the booking. Requested a refund, told 7 days and still nothing nearly 3 week's later. Avoid

9 septembre 2022
Avis spontané
Noté 5 sur 5 étoiles

Fast, Impressive, Efficient, professional service

I am very impressed by the efficient, responsive and friendly service from Shekeel A, who managed to secure a flight ticket for me to travel in less than 24 hrs. Shekeel acted with the utmost skill and professionalism. I shall be going to Shekeel to help with all my future travel arrangements, and would recommend him without hesitation.

26 septembre 2022
Avis spontané
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Réponse de Zippytravel

Dear Edith,

Thank you so very much for the positive feedback. We will be looking forward for your journey with us in near future. Providing professional services to our customers is a great deal for us.

Noté 4 sur 5 étoiles

Good customer service

Booked flights with Ian who did a great job at helping to find tickets within my price range and travel dates. Provided good communication during the booking process and prior to travel. There were delays in communication when having had to deal with flight delays on the way back but it did not complicate matters. Would recommend booking with them.

11 juillet 2022
Avis spontané
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Réponse de Zippytravel

Dear Mina,

We are glad that you are satisfied with our services. we will be more than happy to assist your further in the future. And we will make sure that you do not face any communication gaps or delays in the future. Thank you for your positive feedback.

Noté 5 sur 5 étoiles

Excellent Customer Service

Sam was helpful getting us a reasonable deal , while the after sales service was excellently conducted.

29 août 2022
Avis spontané
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Réponse de Zippytravel

Dear Tunji,

Your positive words are a great deal of motivation for our staff. We are grateful that you like our services. Looking forward of your journey with us in nera future.

Noté 4 sur 5 étoiles

I book tickets with this company and I…

I book tickets with this company and I happy the staf is very helpful sam lee

15 septembre 2022
Avis spontané
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Réponse de Zippytravel

Der Farah,

Thank you so much for your positive feedback. We will look forward to assist you for your traveling in future.

Noté 4 sur 5 étoiles

Sam lee gave the best customer service

Sam lee has sorted out all our seats. I was really happy with Sam personality and kindness. Sam has the best customer service skills I ever seen. His customer service is Full 5 Stars.

The downside was I paid extra to seat with my family and booked ahead 2-3weeks, as I do have a elderly person in family who is on multiple medications due to a lot of different reasons.

I didn't get my seat confirmation straight away and I got really stressed out and anxiety. I only got my seat confirmation when it was actally time to self check-in with the airline I was flying with and at this point I felt why did I pay ahead when I can book seats together myself for free on the app.

When self check in was opened on the app, I've called the company and they said they can't do anything till Sam starts his shift. So I asked what time does he start? I called at 9am, First person said at 11am so I called then and they said Sam starts at 12pm. Called then and someone said He starts at 1pm. Each time I called I felt extremely stressed out and felt I've got scammed.

Sam did tell me it's reserved on his side and I have nothing to worry about but I was travelling with my family and I needed some kind of confirmation.

He did mention usually this doesn't happen and when I asked I didn't get my refund back Only thing I had to so off was I paid some company my money, that am unsure of as they have different deparments and different company name's.

At the end, Sam did promised me seats together and he did deliver even though it wasn't the original seats I wanted on the way back but at least he kept his promise of keeping my family together and gave us seats.

Thank you

7 septembre 2022
Avis spontané
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Réponse de Zippytravel

Dear M/s,

We are grateful that you are happy with the services our agent has provided you with. We always make sure that we stand by our customers in thick and thin. We are delighted by your positive feedback. But still, we would like to apologize for the inconvenience that you have to face, we will make sure that your next journey with us is more smooth and easy.

Noté 5 sur 5 étoiles

I got charged twice mistakenly

I got charged twice mistakenly, Sam processed the refund within 24h! Honestly I wasn’t expecting that! Sam provided an unmatchable customer services, I utterly recommend this company and always ask for Sam! He is just fab

14 septembre 2022
Avis spontané
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Réponse de Zippytravel

Dear Kam,

These words mean marks of success for us in regards to serving our customers. We hope you will travel with us in future as we will provide you best of our services.

Noté 5 sur 5 étoiles

Sam was excellent I was very nervous to…

Sam was excellent I was very nervous to travel after COVID he handled all my issues gave me easier suggestions I was traveling with my daughter helpful in all aspects

24 juin 2022
Avis spontané
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Réponse de Zippytravel

Dear Nureen,

We always stand for our customers in their difficult times and will continue to do so. We will be looking forward to assist you in future as well

Noté 5 sur 5 étoiles

I would like to thank Sid for his…

I would like to thank Sid for his professional help in solving my problem with my flight. He's a kind and very sincere man, that had shown calmness and patience. I highly recommend Sid for solving and problems regarding your flights, times and seats. Sid is definitely an asset to the company. I will gladly book a ticket with him in the near future. Thank you Sid

12 septembre 2022
Avis spontané
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Réponse de Zippytravel

Dear Cristina,

Your kind words are very encouraging for us. We always priortise the needs of our customers in regards to their travel with us. We are looking forward to assist you in future.

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