I wanted to love this pump and at first I did. I have had them for 4 motnhs. The battery lasts me about a day and a half so not too bad. Very easy to put together and pull apart. However, they are rea... Voir plus
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Lisez les avis des autres
Zone’s level of quality is unmatched. You can’t tell the products went through rigorous testing and R&D. From the packaging to the items themselves, everything is aesthetically pleasing and functional... Voir plus
Brigette D. was extremely helpful over the phone! I had technical issues with my Z2 and was able to get the assistance I needed right way. I greatly appreciate how she went over different ways to trou... Voir plus
I just love the Zomee pump. I ordered new parts to see if my original parts were getting old and I cannot tell the difference, which means they're still functioning like new. When I ordered replacemen... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Welcome to Zomee, where innovative design meets hospital-grade performance in the world of breast pumps. We offer a range of cutting-edge products tailored to the diverse needs of modern mothers. From the traditional electric breast pumps to wearable, hands-free options, we've got your breastfeeding journey covered. 🌟 Why Zomee is the Ultimate Choice for Mothers 🌟 💪 Hospital-Grade Strength Across the Board: Whether it’s our Z2 Double Electric Breast Pump or the wearable Zomee Fit, you can expect unparalleled performance and efficiency, thanks to our hospital-grade motors. 📑 Unbeatable 2-Year Warranty: Every Zomee product comes with a comprehensive two-year warranty, reaffirming our commitment to quality and durability. 🎛️ Multiple Pumping Modes and Customizable Suction Levels: With up to 9 levels each in Stimulation, Expression, and 2-Phase modes, our pumps are designed to offer mothers a tailored and efficient pumping experience. 🔋 Extended Battery Life for On-The-Go Moms: Both our Z2 and Zomee Fit pumps feature USB-rechargeable, long-lasting batteries, giving you the freedom to pump wherever you are, without the need for a power outlet. 🛡️ BPA and Phthalate Free for Utmost Safety: All components that touch breast milk are crafted from high-quality, food-grade plastic that is free of BPA and phthalates. 🌙 LCD and LED Display for User Convenience: Whether you choose our Z2 pump with its LCD screen and nightlight or go for the Zomee Fit with its LED display, you're in control even during late-night sessions. 🚀 Revolutionary Wearable Technology: The Zomee Fit can be worn inside your bra for a completely hands-free experience. It’s quiet at under 48 dB and offers leak-proof, anti-backflow technology, ensuring not a single drop of milk is wasted. 🌱 Environmentally Conscious and Easy to Clean: Our products are not only designed for performance but are also made from sustainable, easy-to-clean materials, ensuring safety for both you and the planet. Zomee is more than just a brand; it’s a commitment to enhancing the breastfeeding experience for mothers everywhere. Our varied product range means there’s a Zomee pump for every mother's unique needs. Choose Zomee today and join our ever-growing community of satisfied moms. With Zomee, you’re not just buying a breast pump—you're investing in a more comfortable and fulfilling breastfeeding journey.
Coordonnées de contact
2700 Gateway Dr Unit A, 33069, Pompano Beach, Etats-Unis
- 1-888-662-7159
- info@zomee.com
- zomee.com
4,1
Bien
190 avis
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Ordering replacement parts
Super easy to order replacement parts. They came super fast as well which was nice.
24 novembre 2023
Réponse de Zomee
Thank you so much for your positive review and for taking the time to share your experience with ordering replacement parts from Zomee. We're thrilled to hear that you found the process straightforward and efficient, and that your parts arrived quickly.
At Zomee, we strive to make every aspect of our service - from ordering to delivery - as convenient and user-friendly as possible, especially understanding the crucial role our products play in the daily lives of parents. It's wonderful to know that we were able to meet your expectations in this regard.
Should you need any further assistance or have any more feedback, please don't hesitate to reach out. We're here to help and always looking for ways to enhance our customers' experiences.
Thank you once again for choosing Zomee, and we look forward to continuing to serve you in the future.
Leaking bottle!
One of the bottles leaked and slipped my freshly pumped milk.
Update: They are replacing the bottles.
25 octobre 2023
Réponse de Zomee
Dear Lauren,
We are truly sorry to hear about the leaking bottle and the resulting loss of your fresh milk. We completely understand the frustration that comes with such an experience, especially given the importance of each pumping session for both you and your baby.
Please rest assured that your satisfaction is our utmost priority and we are here to rectify this issue immediately. We take pride in our product quality and stand behind it, so this is certainly not the standard we aim to uphold.
Please contact us through support on our website at your earliest convenience so we can make this right.
Thank you for bringing this to our attention. We will do everything we can to ensure that you have a positive experience with Zomee from here on out.
Réponse de Zomee
Dear Jenna,
Thank you for your feedback regarding the timely delivery and packaging of your pump parts. It's great to hear that you had a positive experience with our service.
We understand how important it is to receive your pumping supplies promptly and in perfect condition, so we put a lot of effort into ensuring our fulfillment process is up to the mark. Your satisfaction with the delivery process is very important to us.
If there is anything more we can do to assist you or enhance your experience with Zomee, please let us know. We value your input and are continuously looking for ways to improve.
Do not buy from this company!
Do not buy from this company!! was originally very happy with my breast pumps, however less than two months into using them the motors on both pumps started failing. I reached out to customer service and it took them over a month and a half to give me an answer and they were just overall unhelpful. They ended up telling me that nothing was wrong with my pump, and gave me instructions on proper washing. Which I had been doing and even replaced ALL the plastic parts in hopes it would make a difference. I am very disappointed in this company and their lack of customer service. For a pump at this price I would expect it to last more than 2 months. I wish they would have honoured their warranty guarantee, and replaced the motors on my pumps.
3 novembre 2023
Avis spontané
Réponse de Zomee
Thank you for taking the time to write a review and bring your concerns to our attention. We are truly sorry to hear about your disappointing experience with our breast pumps and customer service. It's concerning to learn that the motors on your pumps started failing within such a short period, and we deeply apologize for the inconvenience this has caused you.
At Zomee, we aim to provide not only high-quality products but also prompt and effective customer service. It's disheartening to hear that our team's response did not meet your expectations and that the suggested solutions were not helpful in resolving your issue.
We take your feedback seriously and would like to rectify this situation immediately. Our customer's satisfaction is of utmost importance to us. We would appreciate the opportunity to investigate this matter further and ensure that your concerns are addressed properly.
Please contact us directly at 1-888-662-7159 or email us at info@zomee.com with your pump details and any correspondence you've had with our team. We are committed to honoring our warranty policy and will do everything we can to resolve your issue to your satisfaction.
Once again, we apologize for your experience and look forward to the opportunity to make this right.
Excellent customer service to address…
Excellent customer service to address my needs, extremely quick to answer phone
25 octobre 2023
Réponse de Zomee
Dear Michelle,
It's a pleasure to hear such positive feedback about your experience with our customer service team. We strive to provide prompt and personal support to address any concerns or questions that our customers may have, and it's reassuring to know that we were able to meet your needs efficiently.
Your kind words mean a lot to us and they motivate our team to continue delivering excellent service. Thank you for taking the time to recognize our efforts.
If you need further assistance or have additional feedback in the future, please don't hesitate to call again or reach out through any of our contact channels. We're always here to help ensure that your experience with Zomee is nothing short of exceptional.
Thank you for choosing Zomee, Michelle. We look forward to continuing to support you.
I love the wearable cups!!…
I love the wearable cups it makes pumping so much easier and doable for me.
25 octobre 2023
Réponse de Zomee
Dear Amy,
Thank you for sharing your enthusiasm for our wearable cups! We're so pleased to hear that our Zomee Fit is making your pumping experience easier and more convenient.
Knowing that our products are making a positive impact in the daily lives of mothers like yourself is incredibly rewarding for us. The Zomee Fit is designed precisely for active moms on the go who need a practical solution for pumping without compromising their daily routine.
We appreciate you taking the time to provide this feedback, and we're delighted to be a part of your breastfeeding journey. If you have any questions, tips for other moms, or further comments about your experience, we would love to hear from you.
Please feel free to reach out at any time for additional support or with any insights you'd like to share. Hearing from satisfied customers like you helps us continue improving and providing high-quality products that meet the real needs of moms.
Thank you once again, Amy, for your support of Zomee!
Fast shipping!
I had to buy the correct flange size for my pump once I had gotten sized correctly. Everything was so easy and they got to me so fast!
23 octobre 2023
Réponse de Zomee
Dear Meagan,
We are thrilled to hear that your experience with purchasing the correct flange size for your pump was so positive! Ensuring that you have the right fit is essential for effective pumping and your comfort, and we are glad that our selection process and shipping met your expectations.
Thank you for taking the time to share your feedback with us. If there is anything else you need assistance with or if you have suggestions on how we can further improve our services, please don't hesitate to reach out. Your satisfaction is incredibly important to us, and we're dedicated to providing you with the best possible customer experience.
Helpful
When I called a representative to see if it was too late to change my flange size I ordered, she was very polite and prompt in correcting it for me.
26 septembre 2023
Réponse de Zomee
Hey Amy,
Happy to hear our rep could help you out with the flange size switch swiftly. Your comfort and satisfaction are our top priority!
Réponse de Zomee
Hey Bianca,
Thrilled to hear you got exactly what you needed from Zomee, and that it arrived swiftly!
Great pumps and service
Great pumps and service. Easy to order and fast shipping. Quick answers to questions as well.
2 octobre 2023
Réponse de Zomee
Hey Mary,
Super glad you’re loving the pumps and our service! We're all about making things easy and speedy from ordering to shipping, and it’s awesome to know we’re hitting the mark.
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