zulaykitchen.com Avis 

234
•
TrustScore 4.5 sur 5

4,3

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I purchased a double whisk from Zulay, and after a while it suddenly stopped working. It would power on and make noise, but it was no longer spinning. I contacted the company, and Jay was incredibl... Voir plus

Noté 1 sur 5 étoiles

Several hundred dollar order placed a month and a half ago. Dozens of emails, almost 60 phone calls, false tracking info sent. Was told “hung up in shipping department” 5 weeks ago and that order wa... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I must say, the reviews are what helped me choose this beautiful product, and they were absolutely accurate. Once I received the set, I immediately hand-washed each utensil and even purchased a ut... Voir plus

Noté 5 sur 5 étoiles

We had our first brother from April, 2024. Used nearly everyday and for several cups of coffee. When it quit, we remembered the lifetime warranty. Emailed the company. Jumped through a few hoops and r... Voir plus

4,3

Excellent

TrustScore 4.5 sur 5

234 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 16 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,3

Tous les avis

(234)

124 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Customer Service is impeccable

Customer Service is impeccable!
I got a positive response the very next morning after sending an email in reference to product performance. They went out of their way to ensure I was pleased in my purchase and satisfied with customer sevice.

28 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

I had two frothers from Zulay Kitchen…

I had two frothers from Zulay Kitchen and unfortunately one of them dropped working out if no where. I know things like this will happen even if you only had the products for a dhort time. However, i reached out to Zulay Kitchen to see what they could do. They were so kind and so responsive that they sent me two new replacements for the one that stopped working. I really appreciate their responsiveness and the urgency. Thank you so much for producing some of the best products on the market!

18 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Great Customer Support

I use the frother daily, and at some point the button started having problems. The customer support was great and i got 2 replacements.

13 février 2026
Avis spontané
Noté 2 sur 5 étoiles

Customer service is very slow to…

Customer service is very slow to respond and in some instances repeated emails were necessary. In the end I was able to get my warranty honored. After paying shipping costs my frothers were replaced and mailed out. Shipping was also slow.

24 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

This is the second time I've ordered…

This is the second time I've ordered the Zulay coffee frother, and I love it! I can't believe how much froth I'm getting on my coffee!! I guess my old one had been giving up the goat for a while and was underperforming. I also very much appreciate the tips on frothing that came along with it--they were very helpful. Although it's not big, I do have a bit of trouble depressing the top of the frother with my finger. I'm 70 years old with small hands. It's easy with my thumb, but I have more control with the index finger. I'm pretty sure that--over time--the depression becomes easier, as it was on my last version, so I will just "thumb up" until then! A great product 1at a great price, and I love that you're family-owned

14 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Thrilled

I'm very pleased with Zulay Kitchen. The website is easy to use, and the products I bought were high quality for a reasonable price.

2 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Broken Zulay Milk Frother

My electric milk frother broke after 6 mos. Zulay stood by their product even though I did not have the proper receipt and sent me a replacement. Love this Zulay product and the customer service and support.

26 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

I was having issues with my frother

I was having issues with my frother, being it was under warranty - I reached out to customer service and they were more than happy to share some deals with me along with sending me 2 replacements! I love my frother, I literally use it every day multiple times a day! Makes my drinks much more tasty. Thanks Zulay!!!!!!!

28 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

I bought a milk frother which stopped…

I bought a milk frother which stopped working almost immediately. I replaced the batteries as the company suggested but the frother stopped working completely against almost immediately. I contacted the company twice to ask for the guarateed replacement and recieved no response at all.

21 novembre 2025
Avis spontané
Noté 4 sur 5 étoiles

Waiting for customer service response

I’ve recently ordered several products from this company and like them all. One of the bamboo cutting boards arrived damaged and I have not yet been able to reach customer service; hopefully they respond to exchange defective item.

25 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Best New Fangled Gift I ever Had

Great communication. Love you products. My daughter gave me a foamer(thats what i call it) for my birthday/ Christmas. It died(bad switch). So I just ordered another and I love it. Works great. Where were you 20 years ago

4 janvier 2026
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus