What a great service from the chat room...instant connection with Kevin B, immediate understanding of the issue and then verification that it had been resolved and no further action was needed. Of cou... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I Have been using 101domain since 10 years, all i can say is that they are one of the most reliable domain name service providers. They follow up on every service request, and never leave any pend... Voir plus
I'm a web developer. I've managed 50+ domains with 101.ua for over 10 years across ~10 different registrars. Nothing comes close to this level of dysfunction — and I'm now convinced it's no... Voir plus
Joanna was knowledgeable and courteous. She did up-selling, but not overpowering. She did this by offering the upsell, but telling me why this new feature would be necessary. She helped me thro... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Founded in 1999, 101domain is a trusted domain name and web service provider with the largest selection of domain extensions found anywhere. An ICANN accredited domain registrar, 101domain serves over 250,000 customers, in over 180 countries providing Domain Names, Hosting, Google G-Suite, Sectigo SSL Certificates, Cloudflare Infrastructure Services, Domain Name Portfolio Management, Domain Acquisition, Monitoring and Enforcement, and Consulting.
Coordonnées de contact
3220 Executive Ridge Suite 101, 92081, Vista, Etats-Unis
- 877-983-6624
- feedback@101domain.com
- 101domain.com
3,9
Bien
746 avis
A répondu à 16 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Marcelo is a pro
Marcelo did a very good job to help me. In 15 minutes everything was fixed.
22 avril 2024
Avis spontané
Brian
Brian
Make sure to extend his assistance not only on my complain as a customer bt also advices where to start doig my research for my customers.
So 100% to that.
we need people like him in the insudtry
11 avril 2024
Avis spontané
I got what I was searching for quickly…
I got what I was searching for quickly and very clearly thankful for Corey K kind support.
11 avril 2024
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Support Response
the support team was on spot with how they handled and responded to the queries I had
9 avril 2024
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Thanks for sorting my transfer issues…
Thanks for sorting my transfer issues out Corey K!
4 avril 2024
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Kind and patient agent
Marcello was incredibly patient and understanding. As someone who didn't understand domains too well, he was patient and explanatory. Fantastic chap.
2 avril 2024
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Great Customer Service
Andre is very quick in providing assistance and answers my queries with the best of his knowledge. He's a great help, keep it up.
25 mars 2024
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Antwon T helped me transferred the…
Antwon T helped me transferred the domain. Exceptional customer service!!!
20 mars 2024
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Liv was courteous and answered my…
Liv was courteous and answered my question very quickly.
18 mars 2024
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Great support from Liv
Liv advised me what to do to retrieve my security answers in a professional and detailed manner.
13 mars 2024
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Corey K was v helpful in resolving my…
Corey K was v helpful in resolving my query.
13 mars 2024
Avis spontané
Stellar service from Marcelo A
Stellar service from Marcelo A, thank you so much for your help!!
6 mars 2024
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quick response
29 février 2024
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Support is very helpful
Support is very helpful. ASAP helps with our problem. They were very helpful and gentle.
Love 101domain!
20 février 2024
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Great customer support
Great customer support, They are very supportive and fast not letting you speak to bots and literally no wait time at all.
20 février 2024
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Antwon T Review
Antwon T was very helpful and easy to work with. He helped me understand and fix the issue I had.
15 février 2024
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Good service
13 février 2024
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A bad experience
A bad experience. I hope it doesn't happen to you as well.
My domain was set to expire on January 24th. On the morning of January 24th, I placed a renewal order on the website, made the payment, and received confirmation that it had been renewed.
On January 25th, they opened a ticket stating that I should have renewed it by January 23rd at 11:59 PM.
They have taken away my domain and put it up for auction!
My ticket number is 101CM-362328. I am providing it in case they try to claim that this review is not true.
25 janvier 2024
Avis spontané
Réponse de 101domain
Hi Alberto,
We sincerely apologize for the situation you are in and we will do everything to assist you in recovering your domain name.
We want to start by letting you know that these rules are put in place by the .BY domain registry and are out of our control.
We state in all of our domain renewal reminder emails "Please remember the renewal is late if not paid prior to 00:00:01 UTC on the date of expiration". We know that although we provide this information it can be overlooked, and we are very sorry for that.
Unfortunately, the .BY domain registry does not have a grace period for late renewals. Their policy is to immediately place expired domain names in a 'pending auction' status to be sent to a public auction at random. Again, we have no control over your domain name once it reaches this status and we have no involvement in the auction.
We understand your frustration and our domain specialist has provided you with directions on how you can request for your domain name to be placed in the next available auction by the .BY registry so you can bid on your domain name and hopefully successfully acquire it again.
Alternatively, should you not wish to participate in the auction, we can wait for this period to end. If, after the domain is placed for auction it is not purchased, it will be deleted and available to re-register. This usually takes roughly 60 days, though the wait time can vary. If we are not able to re-register the domain at that time, we can cancel the order and refund your account.
Please let us know if you have any questions regarding your options.
Best regards,
101domain
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