1st Call - Window & Door Repairs Avis 

208
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

"Fantastic service from start to finish. No pressure during the quote, actually sales person was great guy and so was Mark who kept us informed all the way, The fitter Lee arrived on time, was ver... Voir plus

Noté 5 sur 5 étoiles

I used 1st repair to come and look at 4 windows that would not open, to repair a window that was letting in the rain and to replace a back door handle. From the first phone call to the assessment wi... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

We had our new windows fitted by Your 1st Call and couldn’t be happier. Chris & Anthony were polite, professional, and took time to answer any questions we had. They did a great job and ma... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

A great service with lovely guys , very professional and thorough right down to the last detail. And the Pricing was very reasonable indeed...no messing around. Windows and front door work like th... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de réparation
  2. Atelier de réparation du verre
  3. Service de soins à domicile

Écrit par l'entreprise

Why Replace When You Can Repair? We're committed to delivering exceptional service, honest pricing, and complete customer satisfaction, ensuring every job meets the highest standards. With over 40 years of experience in the industry, 1st Call has built a strong reputation for expert craftsmanship, friendly service, and fast response times. Whether it’s a jammed door, a misted glass unit, or a faulty locking mechanism, our skilled team can diagnose and fix the problem quickly and efficiently.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

208 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 42 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,7

Tous les avis

(208)

129 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

A first class installation.

A quality product installed by a very competent fitter,who left my house clean and tidy.My installation was arranged around my schedule on time and without hassle Competitively priced and great value for money.

13 octobre 2025
Avis spontané
Logo de 1st Call - Window & Door Repairs

Réponse de 1st Call - Window & Door Repairs

THANKS GARY FOR YOUR KIND AND HONEST REVIEW

Noté 5 sur 5 étoiles

Quick response and work carried out…

Quick response and work carried out efficiently. The man who did thd job was great even cleaned up and took away any rubbish. Finished job has made my patio door and windows look like new, saved me a fortune and will last years.
Would drfinatley recommend this company.

11 octobre 2025
Avis spontané
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Réponse de 1st Call - Window & Door Repairs

GREAT REVIEW
THANKYOU STUART

Noté 5 sur 5 étoiles

Window hinge repair

Company advised a date and time and turned up as stated.
Repair carried out cleanly and efficiently. Very happy. Cost £111.

7 octobre 2025
Avis spontané
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Réponse de 1st Call - Window & Door Repairs

HI DENISE IM GLAD YOUR HAPPY WITH YOUR REPAIR ALWAYS HERE TO HELP

Noté 4 sur 5 étoiles

Saved me alot of money

Saved me alot of money was gunna buy a new door took 3 weeks for new letterbox though

20 septembre 2025
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Réponse de 1st Call - Window & Door Repairs

THANKYOU

Noté 5 sur 5 étoiles

Does what it syas on the tin!

Swift, well organised and quick repair.
Changed blown unit and hinges on a couple of windows. Good communication throughout.

30 septembre 2025
Avis spontané
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Réponse de 1st Call - Window & Door Repairs

THANKS ANDY FOR YOUR KIND AND HONEST WORDS

Noté 5 sur 5 étoiles

Great service and great people

Great service and great people. I highly recommended to anyone looking to get their windows replaced.

29 septembre 2025
Avis spontané
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Réponse de 1st Call - Window & Door Repairs

Thank you for your kind words Ali always here to help

Noté 1 sur 5 étoiles

Do not trust absolute sharks

Utterly bizarre how many other poor customers have you done this too then? i have been in touch with you on messages for many weeks and you have the front to lie because i have publicly called you out? Pathetic - i have 2 bank charges which you have fleeced me for £90 each (£180 in total) for approx 20 mins work. that means you reckon your work pays over £500/hour? really? RUN A MILE DO NOT TRUST

Would you like to see the 2 bank charges because I have them and am very very happy to prove my case. Something you are completely incapable of doing.

Your response is like a politician utter fabrication - had you done what was asked the 1st time of Charging £90 for 5 mins work and carried out a check on the others rather than leaving 5 mins later. When I asked you to come back and just charge for time you instead stay another 5 mins and pressurise my partner into paying another £90. Utter utter sharks DO NOT TRUST

And now seen your reply - liars as well as sharks what a combination! do not trust

Spent total of 20 mins over 2 visits and charged £180! Run a mile absolute rip off merchants

Do not trust absolute sharks.

Came to open a window charged £90 for 10 mins work so asked them to do a full check on all others.

Few weeks later issues everywhere

Asked them to come back and show some integrity and just charge for time spent

Spent another 10 mins and charged my partner another £90

Total con artists avoid avoid avoid

25 septembre 2025
Avis spontané
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Réponse de 1st Call - Window & Door Repairs

let me get this right you called us out to open a window and after we left you had issues all over the house if we only come to open a window how are we to blame for the rest of the issues we do not have any recollection of this situation and we defintley dont charge £90 for what you are explaining our quotes are free and we do not charge for coming out it seems to me you are fabricating this review



ONCE AGAIN WE NOT NOT CHARGE £90 TO OPEN A WINDOW U NEED TO STOP THIS

PLEASE SHOW ME THE TWO BANK STATEMENTS WHERE IT SAYS OUR CHARGE FOR £90 OR SEND ME YOUR CONTRACT NUMBER

Noté 5 sur 5 étoiles

Good result

They were on time did a good job,left clean and tidy. Very pleased with repair value for money.

8 septembre 2025
Avis spontané
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Réponse de 1st Call - Window & Door Repairs

thankyou so much for your honest review

Noté 5 sur 5 étoiles

Excellent, quick and easy

Excellent service from start to finish. Each visit for quoting, measurements and install was very fast and they were in and gone before i knew it. Good communication and very responsive. Would use again.

28 août 2025
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Réponse de 1st Call - Window & Door Repairs

THANKYOU FOR YOUR KIND WORDS

Noté 5 sur 5 étoiles

Excelent

Excelent! My bedroom window wouldn't close; it was hanging open in one corner when it was fully open. They quickly fixed it and reinforced the locking system! Very happy with the service, fast and efficient!
Thank you!

2 septembre 2025
Avis spontané
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Réponse de 1st Call - Window & Door Repairs

THANK YOU FOR YOUR KIND WORDS CHRISTINA ALWAYS HERE TO HELP

Noté 5 sur 5 étoiles

Excellent start to finish!!

Had Mick and Nigel as my installers, couldn’t be anymore helpful on what they were going to do and the preparation to ensure no mess was made. Windows are top quality and will be using these again in the future. Great job thanks guys

2 septembre 2025
Avis spontané
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Réponse de 1st Call - Window & Door Repairs

THANKYOU FOR YOUR KIND AND HONEST REVIEW ALWAYS HERE TO HELP

Noté 5 sur 5 étoiles

Big thumbs up from lower Hey farm

From start to finish professional service and my blown windows are now a thing of the past. Customer service brilliant for any questions. I really appreciate the feedback call after every thing was finsh and completed. Big shout out the James the window fitter so polite and kind very respectful of our home and tidy. Well done James you really represented the company. My dog loves you. Malik really great sales rep explaining our options and talking us through things even added on some sealing for free after my cat damaged it. I would definitely use again and recommend to others

25 août 2025
Avis spontané
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Réponse de 1st Call - Window & Door Repairs

THANKYOU SO MUCH FOR THE KIND AND HONEST REVIEW

Noté 5 sur 5 étoiles

I contacted 1st call repairs after…

I contacted 1st call repairs after having some work done by a cowboy builder that did absolutely nothing. Material coming off after a few days ect…. 1st call came out to access the situation and was just as confused as us at what they saw. They explained everything to us and gave us a quote on everything we needed redoing and some little extras we asked for. The price was very reasonable and the time frame for them to start the work was very quick. Work was done over two days due to not having the correct ladders for the height which was no issue for us. There was no mess left behind. Overall very happy with 1st call direct, I’ve been left feeling confident in the work provided. Thank you

21 août 2025
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Réponse de 1st Call - Window & Door Repairs

THANKYOU FOR YOUR KIND REVIEW

Noté 5 sur 5 étoiles

A friendly team overall

A friendly team overall. Got glass replaced, the quote was reasonable but the service was great. Would definitely use them again for other projects and recommend others to give them a try.

25 août 2025
Avis spontané
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Réponse de 1st Call - Window & Door Repairs

THANKYOU FOR YOUR KIND WORDS

Noté 4 sur 5 étoiles

Tried a few before to fix hinges on the…

Tried a few before to fix hinges on the conservatory and they never got back . Rang these and within a hour rang me back to arrange a time to see them and following week had.my new hinges fitted , by a excellent window fitter

7 août 2025
Avis spontané
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Réponse de 1st Call - Window & Door Repairs

THANKYOU FOR YOUR KIND WORDS

Noté 5 sur 5 étoiles

Had a glass unit fitted with this…

Had a glass unit fitted with this company, quick to respond to my enquiry came out measured up and fitted following week. Would use again and very good price.

20 août 2025
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Réponse de 1st Call - Window & Door Repairs

thanks Darren for you 5 STAR review always here if you need us

Noté 5 sur 5 étoiles

Excellent and fast service

Excellent and fast service from initial consultation through to installation.

It could be even better if at the initial consultation they also took the measurements. The initial sales person took some rough measurements to produce a quote but then they sent a second person just to do the actual measurements.

13 août 2025
Avis spontané
Logo de 1st Call - Window & Door Repairs

Réponse de 1st Call - Window & Door Repairs

THANK YOU FOR YOUR 5 STAR REVIEW

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