Optima Legal Avis 

Handled my ReMortgage in time and professionally

Helpful and responsive all the way through my remortgage process. thank you

Really timely updates on progress and things I needed to provide and do. Good communication. Really helpful informative documentation clearly explaining things

Fair service

Some processes can be improved so that customers aren't charged two transaction fees when if they give the chance for money to be paid to one person on the mortgage you save money. As no option we got charged twice where myself or partner could have made a transfer to the other person.
Optima could have given that option.

Previously I've used conveyancing companies and they have been awful but Optima were recommended by the mortgage brokers and they were fantastic.
All of the remortgage went through really quickly. No problems at all. The tracker helps with keeping the documents all in one place and lets you see what is outstanding. I can't fault them, an excellent service.

Excellent and easy experience from someone baffled and annoyed usually by bureaucracy. Thanks.

Used Optima Legal for my remortgaging - the online portal was very effective and efficient for managing all the legal paperwork. It was clear what I needed to do and when. Many of my questions were already answered in the 'FAQ' section and I got prompt responses when I did need to ask a question via the messaging service. Would hope to use this company again for a future remortgage!

Very professional and thorough. And excellent turnaround time as well. Highly recommend.

Very good service

Efficient, helpful, timeous, professional - puts your mind at ease .

Easy, stress free and transparent experience on my remortgage.

I have wonderful experience with optima legal and highly recommended.

I continue to be disappointed by the lack of attention to detail.

The occupancy form incorrectly identified the occupier who is not the legal owner, meaning the wrong person was asked to sign the declaration. The borrowers' names also had to be corrected to match the legal names in the mortgage offer.

Both pieces of information should have been verified against the Land Registry title and the mortgage offer before the documents were issued. Instead, I had to identify and correct the mistakes myself.

Errors like these should not appear in any legal documents prepared by a qualified professional firm. There is a real concern on this firm's quality control.

A strange new portal experience for me, but it worked very well and everything went smoothly.

Everything went straight

Really easy to deal with remortgage via online portal, quick response from team

I would like to express my sincere appreciation to the entire team at Optimal Legal for the outstanding service provided throughout my remortgage process.

From start to finish, the process was handled professionally, efficiently, and with great attention to detail. Communication was clear and timely at every stage, and I was kept fully informed about the progress of my case. Any questions or concerns I had were addressed promptly, making what can often be a stressful process feel straightforward and hassle-free.

The team demonstrated excellent knowledge, professionalism, and customer service, ensuring that everything was completed smoothly and on schedule. Their dedication and efficiency gave me complete confidence throughout the transaction.

I would highly recommend Optimal Legal to anyone looking for a reliable and professional conveyancing service. Thank you for making my remortgage experience seamless and stress-free.

Thank you
Srinivasan E

Once you get used to the idea of doing this on line then it was pretty painless and actually far easier than expected. A few queries just meant i gave them a call and it was easily explained .