Fifth Third Bank Avis 

The service was just okay.

Nothing about the interaction was helpful. They were unable to reach anyone to close my currently defrauded account and they were unable to close it themselves.

I was assured that no more transactions would be possible to even attempt on the account but they continue to happen. After 75 minutes I essentially gave up and I was told the branch manager would contact me and he didn't.

I called 2 days ago and asked that he call me back and he still hasn't.

Approved for a checking account, then closed and permanently banned with no warning. Fifth Third's own letter admits I "was not advised" beforehand and gives no specific reason beyond "risk tolerance," tied to an account from 2018. Ask about your eligibility before opening an account here.

The branch manager, Kim seems like she's on drugs.Extremely rude, cuts you off every time you're talking, gives you facetious remarks like , "i'm sorry you feel that way" She's very very fidgety and fast paced. She is the sole reason why I will be leaving the fifth third family after almost twenty years of banking

The staff is always polite and they are patient with the customers I like banking at Fifth Third.

Myrian (teller) and Dylan (I assume to be the manager) did an excellent job explaining why the issue I was dealing with arose. Both very knowledgable and helpful!

Helpful and professional

Nice and Pleasant experience. Had to go in twice to withdraw and deposit. Du10e to the amor truck pickup

I opened and account just for the next day for the bank to close it.

The staff is very friendly, always happy to see and talk with you.

I had a pleasant experience at the banking center when I visited to submit a check. The staff were friendly, helpful, and professional, and the process was smooth and convenient.

Background: Fifth Third bought my bank, Comerica. I liked Comerica.

I gave Fifth Third a chance but am thoroughly unimpressed. They can perform basic banking functions, but I've become accustomed to better service and will be seeking it out elsewhere.

The breaking point was when they charged me a service fee because I initiated more than 3 withdrawal transactions from my money market account within a 30-day period. I do not appreciate being nickel-and-dimed. Comerica did not do that. Well, I hope y'all are very happy with your shiny new dollar - as for me, I'm switching banks.

I have always tried to work with Joseph with any problems I may have, as he is the one that set up or account's when we first come down from Indianapolis. He is a very supportive and understanding person and seems to be able to make me very comfortable doing my banking with 5/3

Great customer service and fast service

Online account cannot be opened. Then went there in-person 1.5 hours wait time - still cannot open. Then went another time after appointment...account opened after 1 hour...but at the time of debit card activation come to know that Early warning system check failed so getting closed. Now i need to stop my direct deposit...such a bad experience.

Kristin was friendly, profesional and informative. She answered all our questions and we look forward to meeting with her again soon

Do not trust this bank with your business finances. They take over Comerica but fail to tell you that all the great services Comerica had, like notificaton will not be transferred to their system. So we always got a text when the account went under $10000 so we can transfer from our main account. All we get from 5th is a letter 9 days later, no text or email just $587 in overdraft fees and returned all the checks including Payroll, rent and customs fees, so now we do not have direct deposit and custom bond suspended. They cannot see how any of this is the banks fault, the manager is belligerent, every thing s beyond her control. And our business is next to this branch so we are suing for thousands of dollars they have done to our business credibility and we have been in business 45 years. Plus we could even log into the account for a month before this, even the employee could not get into our account. Look at their history.

Truly quite a worthless and useless bank. Opened a business bank account and I could not access anything without it telling me to call customer service. I called customer service and they were even more useless and incompetent. Closed the bank account immediately. What a waste of my 2 hours. Incompetent useless bank.

I was a prospective new customer, having received a promo offer in the mail. I checked the reviews, which were not especially glowing, but I thought I'd go in and give it a look. I walked in and was cheerfully greeted by an employee who was helping no one. There was a customer at a teller window being helped by another employee, and nobody else in sight. I told the young lady who greeted me that I would like to open an account with the promo offer. Although she was assisting nobody and nobody was waiting for assistance, she told me that the next available appointment was in one hour, and asked me if I would like to wait. I then explained to her that I was aware of the questionable customer service reputation with this company, this was her one chance to demonstrate even average customer service, and that she failed to do so. I then thanked her for her time, bid her good day, and left.